CADILLAC Complaints

MY VEHICLE HAS SHOWN THE SERVICE STABILITRAK, TCS OFF, AND TRANSMISSION UNABLE TO SHIFT SOON WHILE DRIVING. THIS HAPPENS SEVERAL TIMES; AND AFTER CERTAIN TIMES THE CAR WILL NOT SHIFT AND I AM NOT ABLE TO GO PAST 50-60 MPH.

WHILE I'M DRIVING MY DRIVER SEAT MOVES FORWARD AND MY BRAKE AND GAS PEDAL DO AS WELL. IT HAPPENS NO MATTER IF I'M ON A HIGHWAY OR STREET AND WHEN I'M DRIVING STRAIGHT NOT SURE IF IT HAPPENS WHILE TURNING. DOESN'T MATTER WHAT SPEED I'M GOING EITHER. HAVEN'T CRASHED. NOTHING INDICATING SOMETHING WRONG ON DASH

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS WERE DIM. THE CONTACT TOOK THE VEHICLE TO PENSKE CADILLAC OF SOUTH BAY SERVICE (18600 HAWTHORNE BLVD SUITE #101, TORRANCE, CA 90504) WHERE SHE WAS INFORMED THAT MOISTURE ENTERED THE HEADLIGHTS WHICH HAD CAUSED THEM TO DIM. THE CONTACT THEN RECEIVED A NOTICE FROM CADILLAC IN REGARDS TO THE HEADLIGHTS, THAT STATED THAT THE MANUFACTURER WAS AWARE OF THE ISSUE WITH THE HEADLIGHTS. THE LETTER GAVE THE CONTACT INSTRUCTIONS ON HOW TO RECEIVE A REIMBURSEMENT FOR THE HEADLIGHTS IF THE VEHICLE WAS REPAIRED OUT OF POCKET. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE DEALER WHERE SHE HAD THE HEADLIGHTS REPAIRED. THE CONTACT ALSO HAD THE DRIVER'S SEAT REPAIRED OUT OF POCKET DUE TO THE SEAT MOVING BACK IN FORTH WHILE THE VEHICLE WAS IN MOTION. THE MANUFACTURER WAS THEN NOTIFIED OF THE REPAIR THAT WAS MADE TO HER HEADLIGHTS. THE MANUFACTURER THEN INFORMED HER THAT HER VEHICLE WAS NOT UNDER RECALL AND THAT SHE WAS NOT ENTITLED TO A REIMBURSEMENT. UPON INVESTIGATION, THE CONTACT ALSO DISCOVERED NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS) WHICH SHE LINKED TO THE SEAT FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 66,878.

THE CHECK AIR BAG WARNING KEEPS COMING ON. WHEN BROUGHT TO DEALER TO FIX THEY SAID IT WAS NOT UNDER RECALL AND IT NEEDS TO BE SINCE OTHERS HAVING THE SAME ISSUE. THIS IS A SAFETY ISSUE.

TWO ISSUES INVOLVING THE BRAKES. FRONT BRAKE PADS SQUEAK WHEN MOVING SLOWLY, ESPECIALLY IN THE MORNING OR WHEN MOVING IN A DRIVE THROUGH LINE. THE SECOND IS THE BRAKE PEDAL LOSES PRESSURE OVER NIGHT OR EXTENDED PERIODS OF NON-USE. IT DOES NOT OCCUR EVERY NIGHT. BRAKE PEDAL IS DIFFICULT TO PUSH TO START THE CAR.

2015 CADILLAC SRX HAS A SAFETY ISSUE RELATED TO HEADLIGHTS. THE LIGHT ARE TOO DIM AT NIGHT. THIS CAR SHOULD NOT BE DRIVEN AT NIGHT BECAUSE OF A COLLISION THAT CAN RESULT IN DEATH. GM KNOWS ABOUT THE PROBLEM BUT IGNORE IT ASKING OWNER TO REPLACE THE HEADLIGHTS WITH AN EXISTING DESIGN THAT EVEN PARTS DO NOT EXISTS. GM MUST ISSUE A CLEAR WARNING TO ALL OWNER ABOUT THE DANGER OF DRIVING AT NIGHT AND ISSUE AN IMMEDIATE RECALL AND COME UP WITH A FIX TO THE PROBLEM AND NOT JUST A REPLACEMENT OF THE HEADLIGHT ASSEMBLY WITH THE SAME OLD DESIGN.

BRAKE PEDAL RANDOMLY GOES TO FLOOR WHEN TRYING TO STOP AND VEHICLE LOSES BRAKE PRESSURE. THE PADS, ROTORS, AND FLUID LEVELS ARE GOOD. FROM MY RESEARCH ONLINE THOUSANDS OF OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND SOME HAVE BEEN IN ACCIDENTS BECAUSE OF IT. GM HAS NOT ISSUED A RECALL OR GIVE CREDIT FOR REPAIR DESPITE BEING A HUGE SAFETY CONCERN. I HOPE THIS IS FINALLY RECALLED BEFORE MORE PEOPLE GET HURT.

WHEN THE VEHICLE IS TRAVELING OVER 50 MPH, AND TAKES SWEEPING TURNS / GRADUAL BENDS ON THE HIGHWAY, IT BECOMES APPARENT THAT TURNING RIGHT IS MUCH HARDER THAN TURNING LEFT. THE STEERING WHEEL IS MUCH STIFFER AND FEELS HEAVIER WHEN MAKING RIGHT TURNS AT SPEED, ALMOST LIKE IT'S PERMANENTLY STUCK IN SPORT MODE WHEN THE WHEEL IS TURNED RIGHT. IT IS CONSTANTLY FIGHTING TO GET BACK TO CENTER WHEN TAKING THOSE RIGHT TURNS AT SPEED. LEFT TURNS ARE FINE. ON TWO OCCASIONS, THE WHEEL SUDDENLY AND VIOLENTLY JERKED LEFT, TRYING TO GET BACK TO CENTER AS I WAS IN THE MIDDLE OF A TURN/GRADUAL BEND ON THE HIGHWAY. I ALMOST CRASHED INTO THE MEDIAN, AND THE OTHER TWO TIMES, ALMOST RAN SIDEWAYS INTO THE CARS TO MY LEFT. THE DEALER "CANNOT DUPLICATE" HAS NOT CHECKED ALIGNMENT, OR TAKEN OTHER STEPS TO INVESTIGATE. I BOUGHT THE CAR NEW, AND HAVE OWNED IT FOR LESS THAN TWO WEEKS.

MY CUE SCREEN IS NO LONGER FUNCTIONING. 1) BACK UP CAMERA IS NO LONGER VISIBLE WHEN PARKING MY CAR. 2) GPS IS NO LONGER AVAILABLE BECAUSE I CANNOT GET INTO THE SYSTEM, I HAVE TO USE MY CELL PHONE FOR GPS ON THE HIGHWAY MAKING IT UNSAFE DUE TO THE SUPER SMALL SCREEN INSTEAD OF THE LARGE CUE SCREEN IN THE CADILLAC SRX I PURCHASED. 3) YOU CAN NO LONGER PAIR YOUR CELL PHONE WITH THE BLUETOOTH IN THE CADILLAC, BECAUSE THE TOUCH SCREEN WILL NOT FUNCTION. THIS MAKES MY VEHICLE NO LONGER HANDSFREE. 4) RADIO STATIONS AND XM NO LONGER AVAILABLE AND OTHER OPTIONS.

I WENT HELP A FAMILY MEMBER AT THEIR HOUSE. I GOT LATER IN THE DAY AND BY THE TIME I WAS READY TO LEAVE IT HAD BECOME DARK. BACKING OUT OF THE DRIVEWAY I NOTICED THE THE VISIBILITY WAS POOR DUE TO THE BACK WINDOW BEING MUCH HIGHER THAN I WAS USED TO. I ONLY HAD THE VEHICLE A WEEK SO I USED THE MIRRORS MOSTLY AND FIGURED I WASN'T USE TO IT YET. WHEN I NOTICED THE HEADLIGHTS WERE VERY DIM, I THOUGHT I DID SOMETHING WRONG AND DIDN'T TURN THEM ON AND MAYBE THEY WERE IN "DAYLIGHT" DRIVING MODE. NOT BEING FAMILIAR WITH THE DASH BOARDS BUTTONS I WAS SCRAMBLING PUSH THE RIGHT HEADLIGHT SETTING, IT WAS ALSO RAINING PRETTY HARD NOTHING SEEMED TO HELP SO I JUST DROVE HOME VERY SLOWLY AND NERVOUS WONDERING WHY A 55 THOUSAND DOLLAR SUV HAD SUCH CRAPPY HEADLIGHTS, I READ A LOT COMPLAINTS ABOUT THEM RECENTLY AND REALIZED THAT IT WASN'T ME. THE FRONT LIGHTS WERE A MAJOR ISSUE OF COMPLAINT. I LIVE IN FLORIDA AND IT RAINS VERY HARD AND FAST HERE AND I RARELY GO ANYWHERE AT NIGHT. BUT I CAN'T GO THE REST OF MY LIFE ONLY DRIVING DURING DAYLIGHT HOURS ONLY, HAD I HAVE READ THOSE COMPLAINTS BEFORE BUYING IT I WOULD HAVE PROBABLY DISMISSED IT AS OVER EXAGGERATED WHINER THAT COMPLAINS ABOUT SILLY THINGS .BUT THIS IS VERY MAJOR SAFETY ISSUE. I HAVE OWNED SEVERAL CADILLACS IN THE PAST AND HAVE ALWAYS HAD NOTHING BUT GOOD THINGS TO SAY ABOUT THEM. BUT THIS IS GOING TO KILL SOME PEOPLE, I'M VERY SURPRISED IT HASN'T ALREADY. ALL THE TALK ABOUT MOISTURE GETTING IN SIDE IS NOT THE CASE WITH MINE. I BOUGHT IT USED AND IT DREW MY ATTENTION BECAUSE THE HEADLIGHT LENSES' WERE SHOWROOM CLEAR AND NOT LIKE A LOT OF THE PLASTIC LENS THAT ARE SUN OF WATER DAMAGED. SO ITS NOT THE LENS ISSUE WITH MINE IT JUST CRAPPY LIGHT BULBS, DESIGN, OR SOMETHING, BUT CADILLAC NEEDS TO FIX IT. I AM SHOCKED THAT IT HAS GONE THIS MANY YEARS WITHOUT MULTIPLE DEATHS. I NEVER COMPLAIN ABOUT ANYTHING BUT WOW! THIS IS BADDDD!!!