CADILLAC Complaints

I CONTACTED CLAUDE NOLAN CADILLAC JACKSONVILLE FL(DEALER) IN MAY 2020 TO PERFORM A RECALL SERVICE AFTER RECEIVING NOTIFICATION FROM GENERAL MOTORS GLOBAL VEHICLE SAFETY. I WAS INFORMED BY DEALER THAT THE PARTS WERE ON ORDER AND I WOULD BE NOTIFIED WHEN THE PARTS WERE RECEIVED. I CONTACTED THE DEALER ON AUGUST 11TH 2020 AND WAS INFORMED THAT THE PARTS HAVE NOT BEEN RECEIVED.

HEADLAMPS ARE TO DIM TO SAFELY DRIVE AT NIGHT. THEY HAVE GOTTEN WORSE AS TIME WENT ON.

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITH SEVERAL WARNING LIGHTS ILLUMINATED BUT, RESUMED NORMAL WITHIN SECONDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE ISSUE. THE MECHANIC INFORMED THE CONTACT THAT ECM MAY BE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THERE NO RECALL ON THE VIN. NO DEALER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.

EVERY TIME THE AUTOMATIC TRANSMISSION IS PUT IN REVERSE AND THE VEHICLE WHEELS TURNED SHARPLY TO RIGHT OR LEFT, SUCH AS IN BACKING- OUT OF A TIGHT PARKING SPACE, THE CAR LABORS TO MOVE BACKWARDS AND BINDING NOISES EMANATE FROM DIFFERENTIAL OR REAR AXLE AREA OF THE CAR. THIS CONDITION LESSENS AND COMPLETELY DISAPPEARS AS THE STEERING WHEEL IS RETURNED TO THE STRAIGHT FORWARD OR STRAIGHT BACK POSITION. I BELIEVE THIS CONDITION HAS EXISTED IN EARLIER MODELS OF MY VEHICLE AND HAS BEEN THE SUBJECT OF A RECALL. THIS MALFUNCTION HAS EXISTED EVER SINCE I PURCHASED THE USED CAR IN JUNE OF 2016. OTHER THAN THE DESCRIBED ISSUE, THE CAR HAS SERVED ME WELL.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR WHEELS SWAYED BACK AND FORTH WITHOUT WARNING. THE CONTACT INITIALLY TOOK THE VEHICLE TO WALTERS GM AUTOMALL (505 N MAYO TRAIL, PIKEVILLE, KY 41501) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A TOE ADJUSTER LINK FAILURE AND REPLACED THE TOE LINK. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 56,462. *BF *TR

THE CADILLAC CUE DISPLAY FOR RADIO, INFO, HVAC, NAV, ETC. HAS BEGUN TO CRACK (AKA SPIDERWEB CRACKS) WHICH HAS NO MADE THE TOUCH SCREEN UNUSABLE AND BEGUN TO DEGRADE VEHICLE CA0PABILITY. THE DISPLAY FREQUENTLY BLINKS AND MAKES EMITS RANDOM AUDIO TONES BOTH OF WHICH ARE VERY DISTRACTING WHILE DRIVING AND CAUSING A SAFETY HAZARD.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE VEHICLE SHIFTED INTO GEAR, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LYNCH CADILLAC OF AUBURN (154 W CREEK PKWY, AUBURN, AL 36830) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE PINION SEAL FAILED AND NEEDED TO BE REPLACED. LEAKS WERE SEEN BY THE DEALER. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 98,090.

I HAVE A 2016 CADILLAC SRX THE RADIO HAS SPIDER WEB CRACKING IN THE SCREEN, THIS IS THE SECOND TIME SINCE I HAVE OWNED THE CAR ITS HAPPENED CAUSING THE RADIO TO FREEZE AND NOT FUNCTION CADILLAC DOES NOT WANT TO COVER THE FAULTY PART

WHEN IT RAINS IT CAUSE WATER TO COLLECT IN THE SPARE TIRE COMPARTMENT WHERE THE MODULE FOR THE LIFTGATE IS HOUSED. WHICH CAUSE THE CAR TO THINK IT'S BEEN STOLEN AND MAKES THE DASHBOARD AND SAFETY FEATURES DISABLE. IT ALSO MAKE THE CAR DON'T WANT TO TURN OFF AND IT RANDOMLY TURNS ON IF THE KEY IS NEAR BY. IT'S A KNOWN ISSUE WITH THE CADILLAC SRX THAT CADILLAC REFUSE TO FIX OUT OF GOOD FAITH FOR ITS CUSTOMERS. IF THE MODULE GET WET YOU CAN SAY GOODBYE TO ANTILOCK BRAKES , TRACTION'S CONTROL ,AIRBAGS ,AND A HOST OF OTHER FEATURES TILL IT DRY OUT.

TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH THE AUTOMATIC BRAKING SYSTEM. RECENTLY, WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AUTOMATIC BRAKING SYSTEM SUDDENLY ACTIVATED WITHOUT WARNING, STOPPING THE VEHICLE IN THE MIDDLE OF TRAFFIC ALMOST CAUSING A CRASH. THE FAILURE RECURRED TEN TIMES OVER THE PAST SIX MONTHS. THE CONTACT HAD NOT SPOKEN TO A DEALER OR THE MANUFACTURER REGARDING THE FAILURES. THE FAILURE MILEAGE WAS 96,000.