CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 CADILLAC SRX- BELLEVUE, NE
I HAVE A 2010 CADILLAC SRX AND BOTH OF THE THE LIGHT COVERS ARE FIELD WITH CONDENSATION THE DRIVERS LIGHT GOT BLOWN OUT BECAUSE OF THE CONDENSATION. IT DOES NOT LOOKE LIKE MY LIGHTS ARE EVEN ON WHEN THEY ARE AND I JUST GOT NEW LIGHTS ON BOTH SIDES. THE DEALERSHIP SAID THE LIGHT COVERS ARE 450.00 A PIECE AND 1300.00 FOR LABOR WHICH I CAN'T AFFORD THEY REALLY SHOULD RECALL THIS BECAUSE IT IS UNSAFE.
Source: NHTSA WEB SITE -
1998 CADILLAC SEVILLE- HARRISON, AR
WINDSHIELD WIPERS FAILED TO WORK ON LOW, INTERMITTENT OR "RAIN SENSE" SETTINGS. FAILURE WAS INTERMITTENT AND SOMETIMES THE WIPERS WOULD NOT STOP OR THEY CAME ON VOLUNTARILY. ADDITIONALLY, THE WINDSHIELD WASHER FAILED AT THE SAME TIME. THIS WOULD OCCUR WHETHER THE CAR WAS STATIONARY OR IN MOTION AND WAS LOCAL INDEPENDENT. I WENT TO THE LOCAL DEALER WHO INFORMED ME THEY DID NOT WORK ON CARS BUILT BEFORE 2000 MODEL YEAR. ALSO, THEY SAID PARTS WERE NOT AVAILABLE. THEY SENT ME TO A LOCAL REPAIR SHOP. I FOUND A SHOP THAT COULD REPAIR THE PROBLEM BY REPLACING THE "PULSE BOARD" WITH A KIT FROM CADILLAC [REMEMBER I WAS TOLD THERE WERE NO PARTS AVAILABLE]. I HAD THE ISSUE REPAIRED AND I THEN RETURNED TO THE DEALER AND ASKED ABOUT THE PARTS AGAIN. THIS TIME, I WAS TOLD THERE WAS A KIT AVAILABLE. I REALIZE THAT OLDER CARS ARE SOMETIMES CHALLENGING TO FIND PARTS, BUT THIS IS A SAFETY ISSUE WHICH SHOULD BE GIVEN PRIORITY CONSIDERATION AND HANDLING. NOTE: THE DATE GIVEN IS APPROXIMATE.
Source: NHTSA WEB SITE -
2003 CADILLAC CTS- MARDELA SPRINGS, MD
2003 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO VEHICLE STARTS UP AND DRIVES FOR A WHILE THEN SHUTS DOWN WITHOUT WARNING. *SMD THE CONSUMER ALSO STATED THE IDLER ARMS AND CRANK SENSORS WERE REPLACED. *JB
Source: CONSUMER LETTER -
2006 CADILLAC DTS- DALLAS, TX
HEADLIGHTS FLICKERS AND THEN TURNS OFF. RANDOM LEFT AND RIGHT SIDE, TOOK CAR TO DEALER WHILE STILL UNDER WARRANTY 4 TIMES, THEY SAID THEY COULDN'T FIND ANYTHING WRONG ... BS 😡 !! I FIRST NOTICED THE PROBLEM AT 28,000 MI & STILL THE SAME AT 50,000 MI ... WAITING FOR A RECALL ?? COME GM THIS CAR WAS NOT CHEAP !!!
Source: NHTSA WEB SITE -
1999 CADILLAC DEVILLE- SHREVEPORT, LA
UP TO THIS DAY IT HAS BEEN FINE, BUT NOW MY COSTCO SCENERA CAR SEAT WON'T UNLATCH THE BOTTOM BUCKLE. IT ACTS LIKE IT IS STUCK AND I CANNOT GET MY SON OUT WITHOUT HAVING TO PRY. I HAVEN'T DONE ANYTHING TO CORRECT IT AS I DON'T KNOW HOW.
Source: NHTSA WEB SITE -
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2011 CADILLAC SRX- NEEDHAM, MA
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INDEPENDENTLY AND STRUCK THE CONTACT'S HEAD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC DTS- OKEECHOBEE, FL
HAD TO REPLACE THE POWER STEERING HOSE (#06V105000) AND WHEN I NOTICED THAT THIS WAS A RECALL ITEM I CALLED CADILLAC FOR REIMBURSEMENT. I WAS TOLD MY VIN WAS NOT INCLUDED IN THIS RECALL.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- CRETE, IL
HAD DRIVEN THE VEHICLE 30 MINS PRIOR, STOPPED, SHUT IT OFF LEFT IN DRIVE WAY FOR 20 MINUTES, RETURNED TRIED TO START WITH BUTTON - INFORMATION PANEL STATED IT COULD NOT FIND REMOTE, MADE SEVERAL ATTEMPTS TO START WITHOUT SUCCESS. GOT A RIDE HOME 30 MILES AWAY TO GET SPARE REMOTE, IT WAS NOT RECOGNIZED BY THE VEHICLE EITHER. HAD VEHICLE TOWED TO DEALER, WHO COULD NOT FIND THE PROBLEM AND BELIEVED IT TO BE A FREQUENCY PROBLEM BASED ON WHERE THE VEHICLE WAS PARKED. TWO WEEKS LATER IT HAPPENED AGAIN, AND AFTER WAITING 2 MINUTES IT STARTED.
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- BOONEVILLE, KY
THERE IS A JOLTING IN THE REAR OF THE CAR THAT IS ACTING LIKE SOMEONE IS STAB BRAKING.IT DOES IT AT ALL SPEEDS BUT DOES NOT DO IT ALL THE TIME
Source: NHTSA WEB SITE -
2006 CADILLAC STS- BILLINGS, MT
WENT TO START UP MY 2006 STS-V TODAY. AFTER A FEW BLOCKS OF DRIVING MY AIRBAG LIGHT CAME ON. ANOTHER FEW SECONDS PASSED AND ACROSS THE MESSAGE BOARD IT SAID SERVICE AIRBAG SYSTEM.
Source: NHTSA WEB SITE