CADILLAC Complaints

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE THROTTLE BODY ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 08/05/16*LJ

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING 50 MPH, THE SPEED DECREASED WITHOUT WARNING, AS IF THE BRAKES HAD BEEN DEPRESSED. THE VEHICLE CAME TO A COMPLETE STOP WITHOUT WARNING. THE CONTACT WAS ABLE TO ACCELERATE THE VEHICLE BY APPLYING PRESSURE TO THE ACCELERATOR PEDAL. FURTHERMORE, THE CHECK ENGINE LIGHT ILLUMINATED AND THE AIR BAG LIGHT REMAINED ILLUMINATED AND FLICKERED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 114,720.

CAR WAS DAMAGED AT GOLD COAST CADILLAC IN OAKHURST, NEW JERSEY ON FEBRUARY 4,2016. IT WAS T-BONED ON THE RIGHT PASSENGER SIDE REAR DOOR. IT COST $11,622.15 TO REPAIR. THE DEALERSHIP IS REFUSING TO GIVE ME THEIR INSURANCE INFORMATION.

"TAKATA RECALL CAR STARTED TO ALARM FOR NO REASON WHEN I OPENED THE TRUNK WITH THE KEY WITHOUT UNLOCKING DOORS THEN EVENTUALLY ENGINE WOULD CUT OUT IN THE MIDDLE OF DRIVING OR CAR WOULDN'T START ANYMORE BECAUSE OF THE ANTI THEFT SYSTEM DISABLING THE STARTER. IT'S SAID TO BE A KNOWN ISSUE WITH GM VEHICLES SO I'M CURIOUS WHY THERE IS NO RECALL

WHEN THE CAR IS ON IDLE EITHER IN PARK OR DRIVE, WITH THE BARAKE ON THE ENGINE VIBRATES. THIS OCCURRED WITH THE AC OFF. I HAVE 32K MILES AND I TOOK IT TO MY DEALER IN VENICE FL AND THE SERVICE REP DIDNT EVEN ALLOW IT TO GO TO THE SERVICE TECHNICIAN. HE GOT IN THE CAR WITH ME AND HE SAID IT WAS NORMAL AND RECOMENDED A FI CLEANER. I AM CONCERNED THAT THE CAR WILL HESITATE AND MY FAMILY AND I MAY HET INTO AN ACCIDENT. I DID SOME REASEARCH ON LINE AN APPARENTLY OTHERS HAVE THE SAME PROBLWM BUT GM HAS NO FIX. PLEASE HELP.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THE AIR BAG NEEDED TO BE REPLACED HOWEVER, THE CONTACT STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,837.

WE PURCHASED THE VEHICLE ON APRIL 9,2016, WITH 5 MILES ON IT . WE TOOK THE CAR OUT OF TOWN ON APRIL 11,2016. AFTER APPROXIMATELY 400 MILES, WHILE IN CITY TRAFFIC ,THE ENGINE BEGAN REVVING AND THE CAR JERKED, AND POPPED OUT OF DRIVE. I IMMEDIATELY CALLED ON STAR. THE VEHICLE WAS TOWED TO THE DEALERSHIP. DIAGNOSIS THE FOLLOWING DAY WAS EXTENSIVE INTERNAL TRANSMISSION FAILURE. EVIDENTLY, A METAL PIECE BROKE LOOSE IN THE CLUTCH PLATE AND LODGED IN THE VALVE BODY. TODAY IS MAY 11, 2016 AND WE STILL DO NOT HAVE POSSESSION OF THE VEHICLE. WE WERE TOLD IT HAS BEEN REPAIRED AND TRANSPORTED, BUT ARE SKEPTICAL.

BRAKES FAIL WHEN MAKING SHARP TURNS. I CONTACTED GM AND THEY CLAIM TO HAVE NEVER HEARD OF THE PROBLEM, I'VE HAD IT FIXED LAST YEAR AND IT IS STARTING TO HAPPEN AGAIN.

BROKEN SHIFT CABLE PARKED THE VEHICLE AS NORMAL. RETURNED TO THE CAR AND STARTED IT. SHIFTED INTO REVERSE TO LEAVE A PARKING SPACE AND THEN TO DRIVE. THE CAR REMAINED IN REVERSE ONLY CAUSING A DANGEROUS SITUATION IN A PARKING LOT. WHEN I THEN SHUT IT OFF, IT WOULD NOT START AS IT BELIEVED IT WAS IN REVERSE. CAR HAD TO BE TOWED AND DEALER CHARGE $600 TO REPLACE THE SHIFTER CABLE. I WENT ONLINE TO THE XLR FORUM AND THERE ARE NUMEROUS COMPLAINTS OVER THIS PART FAILING - LEAVING PEOPLE STRANDED IN HARM'S WAY.

MOUNTED ON MY NEW VOGUE 2010 SRX CAD (VIN: [XXX]) WERE 275-45-20 TIRES ON 8" WHEELS. INSTEAD OF P235/65R 18. I BELIEVE THAT THIS HAS CAUSED ONGOING (SINCE TIME OF VEHICLE PURCHASE) LOST OF TIRE AIR PRESSURE AND/OR POSSIBLE HUB BEARING ISSUES; AS WELL IS A SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR