CADILLAC Complaints

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE REAR VIEW CAMERA ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED AT DUSK, THERE WAS A LACK OF BEING ABLE TO SEE WHEN USING THE BACK UP CAMERA. THE CONSUMER STATED CADILLAC CHOSE A 360 DEGREE FISHEYE LENS WITH REALLY LOW RESOLUTION. HE STATED IT WOULD NEVER BE AS GOOD AS THE STRAIGHT REAR VIEW SYSTEM, BECAUSE IT DID NOT FILL UP THE SCREEN AND THE LENSES APPARENTLY SACRIFICED CLARITY AND BRIGHTNESS. THEE CAMERA WAS FOGGY IN THE DAY AND NEXT TO USELESS IN THE DARK. *JB THE CAMERA WAS REPLACED BUT THE FAILURE RECURRED. *JS

TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 30 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY AND CAUSED THE CONTACT TO SWERVE AND CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND AN ERROR MESSAGE TO SERVICE THE AIR BAG SYSTEM APPEARED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE VEHICLE WAS NOT ABLE TO PASS AN INSPECTION DUE TO THE AIR BAG MALFUNCTION. THE CONTACT WAS UNCERTAIN OF THE REPAIR REQUIRED TO PREVENT THE LIGHT FROM ILLUMINATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS LATER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TAKATA RECALL - OWNED CAR SINCE 2007, NEVER NOTIFIED OF AIRBAG RECALL. SERVICE AIR BAG LIGHT CAME ON AND I TOOK CAR TO MECHANIC ON 3/15/15. ADVISED OF RECALL. CALLED CADILLAC CUST. SERV. RECALL WAS REMOVED 12/15/14 AND TOLD THERE WAS NOTHING THEY COULD DO. HAVE BEEN SEARCHING FOR HELP SINCE. MY CAR IS UNSAFE.

SERVICE AIR BAG MESSAGE. AFTER DOUBLE CHECKING THE WIRING UNDER PASSENGER SEAT THE WARNING LIGHT WAS OFF BUT THEN CAME BACK ON A FEW MINUTES LATER. RINSE AND REPEATED THE SCENARIO MULTIPLE TIMES. OBVIOUSLY THE SAME PROBLEN FOR WHICH OLDER MODELS WERE RECALLED.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 55 MPH MERGING ONTO THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL SOUND NEAR THE FRONT END OF THE VEHICLE. IT WAS DISCOVERED THAT THE PASSENGER SIDE SUSPENSION SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE FRONT PASSENGER SIDE TIRE AND LOWER CONTROL ARM DETACHED COMPLETELY. IN ADDITION, THE BRAKES, ROTORS, AND OTHER SUSPENSION SUPPORT DETACHED ONTO THE ROAD. THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE DRIVER SUSTAINED A LOWER BACK INJURY. THE FRONT SEAT OCCUPANT SUFFERED FROM A BUMP TO THE HEAD. THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILALBE.

CHECK ENGINE LIGHT CONTINUES TO ILLUMINATE EVEN THOUGH I HAVE CHANGED BOTH O2 SENSORS TWICE. DEALER KEEPS TELLING ME I NEED ANOTHER O2 SENSOR. ALDATA SHOWS A SOFTWARE UPGRADE IS NEEDE TO CORRECT THE PROBLEM.

THE CAR ACCELERATES AS SOON AS YOU TURN IT ON AND IT JUST KEEPS ACCELERATING SO WE HAVE TO TURN IT OF BECAUSE IT DOES NOT STOP. THE CAR WAS IN MOTION WHEN THIS HAPPENED.

ON APRIL 8 2016 MY WIFE WAS ON THE WAY TO THE BANK AT PEACH AND LIBERTY IN ERIE PA. SHE WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURN GREEN SHE HAD NO TRANSMISSION OR BRAKES. LUCKILY FOR HER THE EMERGENCE BREAK WORKED BECAUSE SHE WAS GOING BACKWARDS. HAD IT TOWED TO ROTH CADILLAC IN ERIE PA. WAS TOLD THAT THE TRANSMISSION AND TRANSFER CASE BROKE (THERE WAS NO WARNING) AND THEY DIDN'T KNOW WHY THE BRAKES WENT OUT WHEN THE TRANSMISSION WENT. SO AGAIN MY WIFE CONTACTED CADILLAC HEADQUARTERS AND MY WIFE GOT AN EMAIL FROM CADILLAC HEADQUARTERS SAYING SORRY FOR YOUR PROBLEM BUT WE WILL GIVE YOU ONE HOUR OF DIAGNOSTIC FOR FREE. AND FROM THE DEALERSHIP SAID THIS BEEN HAPPENING A LOT.