CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 CADILLAC CTS
    - UNION CITY, PA

    I BROUGHT A 2008 CADILLAC BACK IN SEPT. 2014. APRIL OF 2015 I HAD A CRANKSHAFT SENSOR WENT OUT ON ME THREE TIMES ALL THREE TIMES I TOOK IT IN TO ROTH CADILLAC OF ERIE PA AND I ALSO CONTACT CADILLAC HEADQUARTERS AT THE SAME TIME. I PAY ALL THREE TIMES. THEY FIXED THE SENSOR AND REPAIRED THE WIRING HARNESS ALL THREE TIMES. IT SEEMS LIKE EVERY 3-6 MONTHS IT WOULD BREAK DOWN. WE WERE TOLD BY THE MECHANIC AT ROTH CADILLAC THAT THEY GOT A MEMO ABOUT THIS PROBLEM. BUT WASN'T GOING TO DO A RECALL ON IT.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC SRX
    - RANCHO SANTA MARGARITA, CA

    I DISCOVERED FLUID LEAKING UNDER THE VEHICLE AND A BANGING, LOUD NOISE WAS PRESENT WHEN SHIFTING TO 1ST GEAR. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL GASKET WAS RUPTURED. I CALLED THE GMC DEALER IN COSTA MESA, CA AND I WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN), EVEN IF THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 65-70,000M. PLEASE HELP ME SINCE THE DEALER SAID IS NOT THEIR RESPONSABILITY, BECAUSE BASED ON THE VIN NUMBER, THIS CAR IS NOT INCLUDED IN THE RECALL. THE RECALL STARTED ON DEC.20, 2007, SO I'M ALMOST 100% THAT MY VEHICLE WAS BUILT BEFORE THAT DAY IN THE YEAR OF 2007. PLEASE HELP ME SINCE THIS NOISE IS SO LOUD AND THE BANGING IS SO POWERFULL, THAT MY KIDS ALWAYS THINK THAT I HIT OR SOMEBODYELSE HIT OUR CAR.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC CTS
    - LIVERPOOL, PA

    TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE VEHICLE WAS IN PARK, THE FRONT DRIVER SIDE DOOR FAILED TO OPEN ELECTRONICALLY FROM THE INSIDE. THE CONTACT HAD TO MANUALLY PULL A LEVER TO OPEN THE DOOR IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC STS
    - DETROIT, MI

    MY CADILLAC STS LEFT FRONT LIGHT SEAL LEAKS WATER INTO IT AND NOW THE HEADLIGHT WON'T COME ON. THIS WAS NOTICE UPON PURCHASING THE VEHICLE AND WAS TOLD IT WAS A MANUFACTURES PROBLEM. NOW MY HEAD LAMP ONLY WORKS ON BRIGHTS.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - ROSAMOND, CA

    WHEN DRIVING ON THE HIGHWAY OVER NORMAL BUMPS (BRIDGE SEAMS, R.R TRACKS, HIGHWAY CONCRETE EXPANSION JOINTS) THE CAR PERFORMS AN UNCOMMANDED TURN TO THE RIGHT, THE STEERING WHEEL IS QUICKLY TURNED TO THE LEFT BY DRIVER, FOLLOWED BY THE STEERING WHEEL POINTING (UP TO) APPROX. 30-45 DEGREES TO THE LEFT WHILE THE VEHICLE GOES STRAIGHT. SOMETIMES "STABILITRAK OFF" MESSAGE SHOWS ON THE DASH THEN THE STABILITRAK LIGHT COMES ON, SOMETIMES NO DASH WARNINGS COME ON AT ALL. SOMETIMES THE AMOUNT OF STEERING WHEEL MISALIGNMENT IS A LITTLE, THEN A LITTLE MORE, AND CAN BE SMALLER AMOUNTS DEPENDING ON THE BUMPS. IF THE VEHICLE IS SHUTDOWN, THE DRIVER'S DOOR IS OPENED AND CLOSED, AND THE VEHICLE IS RESTARTED, EVERYTHING IS BACK TO NORMAL AND THE STEERING WHEEL IS STRAIGHT AGAIN. THIS IS NOT ONCE IN A WHILE, IT'S REPETITIVE AND HAPPENS DAILY. DEALER HAS ORDERED A STEERING WHEEL POSITION SENSOR TO FIX THIS AND STATES THAT WHAT IS HAPPENING IS IMPOSSIBLE.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - CINCINNATI, OH

    TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING WITHIN LESS THAN THIRTY DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP CONCERNING THE ELECTRONIC STRUTS AND THE CONTACT WAS UNABLE TO GET A DEFINITE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,093.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC XLR
    - DOTHAN, AL

    I REPLACED MY FRONT HUBS ON 12/29/2015 AND LESS THEN 4 MONTHS LATER THEY NEEDED REPLACING AGAIN. IS THEIR A MANUFACTURER DEFECT IN THE HUBS AND WHAT WOULD BE THE CAUSE OF THE FAILURE..

    Source: NHTSA WEB SITE
  • 2009 CADILLAC STS
    - PALMDALE, CA

    STARTED CAR TO PULL OUT OF GARAGE AIRBAG LIGHT CAME ON. TOOK TO DEALER WHO SAID AIRBAGS ARE DISABLED AND NEW MODULE NEEDS CHANGING AT COST OF $900.00.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC XTS
    - NAPLES, FL

    TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE COMING TO A STOP AT 20 MPH, THE VEHICLE SPUTTERED WITHOUT WARNING AND STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. A FEW TIMES, THE VEHICLE HAD TO BE TOWED TO THE DEALER AND WOULD LOCK THE CONTACT IN AND OUT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - WEST CHESTER, PA

    LOWER STEERING SHAFT REPLACED BECAUSE OF NOISE. NEW SHAFT INSTALLED BUT NOISE IS STILL THERE.

    Source: NHTSA WEB SITE