CADILLAC Complaints

TL* THE CONTACT OWNS A 2013 CADDILIAC SRX. THE CONTACT STATED THAT THE EXTERIOR HEADLAMPS HAD NOT EMITTED ENOUGH LIGHT WHILE DRIVING. THE CONTACT STATED THAT IT WAS DIFFICULT TO VIEW THE ROADS DURING NIGHT TIME DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLIGHTS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT PROVIDED.

I WAS THE OWNER OF A 2014 CADILLAC ESCALADE. ON AUGUST 26, 2015, WHILE DRIVING I PLUGGED IN MY CELL PHONE CHARGER INTO THE CIGARETTE LIGHTER. SPARKS AND SMOKE STARTED COMING FROM UNDERNEATH THE DASHBOARD. I PULLED OVER TO A SIDE STREET. NO SOONER THAN I WAS ABLE TO GET OUT, THE ENTIRE CABIN OF THE VEHICLE, THE DOORS,SEATS, CONSOLE BURST INTO FLAMES. THE ENGINE WAS ON FIRE AS WELL. THIS WAS A DEVASTATING INCIDENT TO ENDURE. I AM LUCKY TO BE ALIVE

2007 CADILLAC CTS BEGAN MAKING A LOUD HUMMING NOISE. HAD THE REAR DRIVER SIDE WHEEL BEARING CHANGED BUT THE NOISE CONTINUED. ON WAY HOME FROM WORK THE FOLLOWING DAY ON I75 DRIVING 70MPH WHICH IS THE SPEED LIMIT, THE CAR STARTED MAKING A LOUD CLUNKING SOUND AND WAS NEARLY IMPOSSIBLE TO STEER. NEARLY HAD ACCIDENT WHILE TRYING TO GET TO SHOULDER OF ROAD. WAS INFORMED BY MECHANIC THAT "THE REAR END WENT OUT OF YOUR CAR BECAUSE YOU DIDN'T HAVE ANY DIFFERENTIAL FLUID LEFT IN IT" WHEN I ASKED HOW THAT COULD HAPPEN THE MECHANIC SAID THERE MUST HAVE BEEN A LEAK OF SOME KIND. STARTED RESEARCHING AND FOUND THERE WAS A RECALL ON THE CAR 4 YEARS BEFORE I PURCHASED IT. WHEN I CALLED GM AT 800-458-8006 I WAS TOLD BY AUTOMATED PHONE SYSTEM THERE IS AN OPEN RECALL ON MY VEHICLE #07204E AND 10355C SO ASKED TO SPEAK WITH A REPRESENTATIVE AND THE LADY FROM MANILLA IN THE PHILIPPINES (BECAUSE THAT'S WHERE THEIR CUSTOMER CARE CENTER IS???) INFORMED ME THAT THERE IS "NO OPEN RECALL ON YOUR CAR" EVEN AFTER I TRIED TO EXPLAIN THE AUTOMATED SERVICE HAD JUST GIVEN ME 2 OPEN RECALL NUMBERS FOR MY VIN # ...SHE SAID SHE COULDN'T HELP ME FIND SERVICE FOR MY CAR.

HOOD HYDRAULICS BAR DOESN'T STAY UP ON FRONT.REAR HYDRAULICS HATCH DOOR DOESN'T STAY UP. BRAKE LINE IS ROTTED YET WAS GARAGED FOR MOST OF ITS LIFE.CADDY REPAIR NOTICED THIS. FRONT AND REAR DIFFERENTIALS ARE BAD.THEY ARE LEAKING.BROUGHT IT IN BECAUSE OF THE NOISE TO MECHANIC AND TOO COSTLY TO REPAIR. EXTENDED WARRANTY WAS USELESS. THEY DIDN'T COVER IT ALTHOUGH IT STATES THEY COVER DIFFERENTIALS IF... LOUD NOISE ON ACCELERATION. VERY COSTLY REPAIRS AND DANGEROUS.

PASSENGER SEAT BELT (FEMALE) ASSEMBLY USING A TAKATA INITIATOR (CYLINDER ALONGSIDE THE SEAT) FOR AIRBAG DEPLOYMENT SENSOR FAILURE. DEALER SAYS PARTS IN NO LONGER MADE, NO ONE MAKES AFTERMARKET PARTS FOR THE SRS, THEREFORE NO REPAIR CAN BE MADE AND JEOPARDIZES SAFETY AND OMITS THE PURPOSE OF AN SRS.

TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE ATTEMPTING TO MAKE A RIGHT TURN ONTO A THREE LANE HIGHWAY FROM A COMPLETED STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE STABILITRACK INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILITRACK WOULD NEED TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.

ENGINE STARTED MISFIRING WHILE ON HIGHWAY. ENGINE LIGHT CAME ON AND WAS BLINKING. I PULLED OFF THE ROAD AND HAD THE CAR TOWED TO DEALER. THE RESULT IS #6 AND #8 ARE MISFIRING AND ALSO WERE TOLD THAT 2 MANIFOLD BOLTS ON RIGHT SIDE OF ENGINE WERE BROKEN OFF IN ENGINE BODY. IF THEY CANNOT GET THE BOLTS TO BACK OFF THEY WILL HAVE TO PULL THE HEAD TO DRILL THEM OUT ON THE INSIDE.

TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL WARNING LIGHT FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE CV BOOTS. THE DEALER REPLACED THE CV BOOTS BUT THE FAILURE CONTINUED SHORTLY AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

HEADLIGHTS FLICKER AND GO OUT. IF YOU TURN AUTO OFF AND BACK ON, THE HEADLIGHTS COME BACK ON, BUT DO NOT STAY ON. . RIGHT SIDE MORE OFTEN THEN LEFT, BUT BOTH FLICKER AND TURN OFF. THIS CONDITION WAS THERE WHEN THE CAR WAS ONLY A YEAR OLD BUT WASN'T VERY BAD SO DIDN'T GET IT FIXED UNDER WARRANTEE. NOW THE PROBLEM IS A SAFETY HAZARD, BUT CANNOT GET ANY DEALER TO EVEN LOOK AT THE PROBLEM. THERE WAS A BROAD RECALL BY GM COVERING MANY OTHER MODELS AND YEARS, BUT THIS ONE WASN'T LISTED. IF THERE IS EVER A LOSS IN HEADLIGHTS AT NIGHT RESULTING IN AN ACCIDENT, GM MAY FINALLY SHOW SOME INTEREST. THIS USUALLY OCCURS WHEN MOTION HOWEVER NOT 100%. THIS STARTED BACK IN 2007 AND HAS BEEN INTERMITTENT SINCE THEN. THIS HAS BEEN DISCUSSED WITH DEALERS IN WISCONSIN AND FLORIDA TO NO SATISFACTION BECAUSE THE CAR IS NOT ON ANY RECALL LIST FOR THIS PROBLEM.

WATER PUMP LEAK AFTER 50K MILES. HAD TO BE REPAIRED 3 TIMES. POSSIBLY DUE TO OVERHEATING WHEN RADIATOR CAP WAS LEFT LOOSE.