CADILLAC Complaints

REAR MAIN SEAL LEAK AFTER 70K MILES. WILL REQUIRE OVER $4K DUE TO ENGINE NEEDING TO BE REMOVED.

HEADLIGHTS LOW BEAM HEADLIGHT IS VERY POOR. VERY DIFFICULT TO SEE AND IS VERY DANGEROUS.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. AFTER PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED FORD DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE LIGHT WAS ILLUMINATED AND THE DRIVE SHAFT COUPLERS, POWER STEERING, FRONT WHEEL BEARING, AND MOTOR MOUNTS WERE ALL DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 109,916.

I PURCHASED MY USED 2010 SRX IN FEB. OF 2015. SINCE THEN I'VE HAD MY HEADLIGHTS FIXED THREE TIMES DUE TO CONDENSATION BUILDUP. IT STARTED OFF WITH THE PASSENGER SIDE, I GOT THAT FIXED THEN SIX MONTHS LATER THEY BOTH GOT CONDENSATION. GOT THEM BOTH FIXED BECAUSE ITS INSPECTION TIME TWO WEEKS AFTER INSPECTION DRIVER SIDE COMPLETELY BURNED OUT. I WAS ON MY TO PA FROM VA AND MY HEADLIGHT WENT OUT. CADILLAC REFUSE TO FIX IT. ITS VERY COSTLY.

RANDOM TRACTION CONTROL ENGAGEMENT AND STABILITY SYSTEM BOTH NOTED IN RADIO -- BUT NO CONDITIONS TO WARRANT IT AND NO CODES TO EXPLAIN IT--WHEN CHECKED NOTHING FOUND. CAUSES DANGEROUS UNEXPECTED SLOWING OF VEHICLE BOTH AT INITIAL ACCELERATION AND TURNING WHICH IS CONTRARY TO WHAT WOULD BE EXPECTED BY SURROUNDING TRAFFIC. THEN SLUGGISH W DECELERATION BUT NO CHECK LIGHT AND MECHANIC CAN'T FIGURE. NOW WILL ONLY DRIVE FORWARD, CAN'T DRIVE OR EVEN PUSH IN REVERSE. THIS EVENT WAS PRECEDED BY LOSS OF ACCELERATION ON HIGHWAY (SLUGGISH) -- ALSO DANGEROUS AND STILL NI ENGINE LIGHT!

WHEN THE CAR IS DRIVING AT 50 MPH OR HIGHER A MESSAGE IS SENT ACROSS THE DASHBOARD SAYING TO "SERVICE STABILITY SYSTEM" I TOOK IT TO A MECHANIC SO SENSORS WERE BAD AND HE COULD NOT FIND THE ISSUE, WHEN THIS MESSAGE APPEARS ON THE DASHBOARD AT HIGH SPEEDS IT FEELS LIKE ABS KICKS IN WITHOUT ME TOUCHING THE BRAKES AT ALL, SO THE CAR WILL BRAKE ON ITS OWN AND ALMOST CAUSED A MULTI-CAR PILE UP BECAUSE MY CAR STARTED BRAKING ON ITS OWN OUT OF MY CONTROL

THE FRAME HAS RUSTED OUT ON BOTH SIDES UNDER THE FRONT OF THE CAR WHERE THE MANUFACTURER INSTALLED WATER LINES THAT DRIPPED ON THE FRAME CAUSING IT TO RUST COMPLETELY THROUGH ON ONE SIDE AND THE OTHER IS ALMOST THERE. THE DEALERSHIP AND AN AUTO BODY MAN TOLD ME THAT IT WAS NOT SAFE TO DRIVE. I HAVE DONE EVERYTHING TO TAKE GOOD CARE OF MY CAR SO THAT I COULD KEEP IT FOR A LONG TIME. I CANNOT DRIVE OR EVEN SELL MY CAR. THIS IS A DEFECT FOR THE 2003 BUT HAS NOT BEEN CALLED AND I WANT TO KNOW WHY? I WANT MY CAR FIXED BY THE MANUFACTURER....

CAR SHUT OFF FOR THE SECOND TIME NO ON HAS LOOKED IN TO THIS. THIS IS MY SECOND CAR ACCIDENT AND NOW OUT OF WORK.

PASSENGER AIR BAG WARNING IS ON. IT WAS REPAIRED ONCE UNDER WARRANTY. I AM NOW DRIVING WITH NO AIR BAGS BECAUSE THE DEFECTIVE MODULE WAS REPLACED WITH A MODULE FROM THE SAME MANUFACTURER THAT MADE THE FIRST DEFECTIVE ONE. IF MY CAR WAS A CTS IT WOULD BE REPAIRED BY CADILLAC AS HUNDREDS OF CTS CARS HAVE BEEN RECALLED FOR THIS REASON. I HAVE OWNED CADILLACS MOST OF MY LIFE. THIS MAY BE THE LAST ONE.

TOOK THE CAR TO THE SUPERMARKET & AS I WAS DRIVING HOME I WENT TO STOP AT A RED LIGHT & MY BRAKES COMPLETELY FAILED. THERE WAS NO WARNING, THANK GOD I WAS NOT GOING FAST AND I WAS NOT HIT BY ANOTHER CAR. BRAKE FLUID HAD COMPLETELY DRAINED OUT OF THE SYSTEM. GOT MY CAR TOWED TO REPAIR SHOP WHERE WE HAVE ALL OUR CARS SERVICED. MECHANIC SAID ALL THE BRAKE LINES WERE ALL ROTTED/RUSTED. CAN'T GET PARTS ANYMORE, THEY HAVE TO 'FABRICATE' THEM. PRICE TO REPAIR $1200.00 MY CAR ONLY HAS 58K & IS GARAGED. I DO LIVE ON LONG ISLAND BUT HAVE NEVER DRIVEN THROUGH ANY FLOODS. CADILLAC SAYS 'CAR IS TOO OLD FOR ANY RECOURSE ON THEIR PART'. WHAT ELSE IS NEW. I LOST MY BRAKES IN AN INSTANT WITH NO WARNING. I'M GRATEFUL I DID NOT CAUSE AN ACCIDENT OR GET MYSELF KILLED. HAVE READ ONLINE THAT THIS HAS BEEN AN ISSUE. I GUESS YOU CAN ADD MY CAR TO YOUR STATISTICS. I GUESS I COULD ASK MECHANIC FOR PICTURES IF YOU WOULD LIKE TO SEE. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR