CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CADILLAC CTS- CLARENCE, MO
TAKATA RECALL WS DRIVING THE CAR - I WAS AT A COMPLETE STOP WHILE ATTEMPTING TO TURN IN PARKING LOT - THEN SOUNDED LIKE A POP - THE BOTTOM BALL JOINT FELL COMPLETELY OUT DUE TO SCREW FALLING OFF BOTTOM CALLED SEVERAL PLACES FOR PART AND SEVERAL WOULDN'T EVEN GIVE ME A QUOTE DUE TO A RECALL THEN I CALL GM DEALERSHIP IN COLUMBIA MO AND THEY STATE VIN # ARE OFF BUY 270 I FEEL LIKE IT SHOULD BE COVERED DUE TO THE FACT THAT IT DONE EXACTLY THE SAME THING OTHER CTS
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- NAPLES, FL
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT STATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC CATERA- GRAND FORKS, ND
MY CAR WAS PARKED IN MY GARAGE (BACKED IN). I ENTERED THE VEHICLE AND THEN PLACED THE KEY IN THE IGNITION AND STARTED IT. MY LEFT HAND WAS ON THE TOP OF THE STEERING WHEEL, MY RIGHT ON THE GEAR SELECTOR, AND MY LEFT FOOT ON THE BRAKE. AS I PULLED THE GEAR SELECTOR FROM 'PARK', THE STEERING WHEEL AND DRIVERS SIDE CURTAIN AIRBAGS DEPLOYED (VERY LOUD EXPLOSION!). THE CAR WAS STATIONARY AND DID NOT MOVE - I RETURNED THE GEAR SELECTOR TO PARK, TURNED OFF THE CAR AND EXITED IT THROUGH THE DRIVERS DOOR. I WAS NOT INJURED, EXCEPT FOR THE RINGING IN MY EARS THAT DISSIPATED OVER THE NEXT FEW DAYS.
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- APACHE JUNCTION, AZ
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING AND ATTEMPTING TO PARK THE VEHICLE, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP. THE CONTACT ALSO STATED THAT THE LIFTGATE STRUCK THE CONTACT IN THE HEAD SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC ESCALADE- GRAND PRAIRIE, TX
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE BATTERY WOULD BE COMPLETELY DRAINED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MOTOR WIRING HARNESS UNDER THE PASSENGER SEAT WAS COMPLETELY MELTED, WHICH CAUSED THE FAILURE. AS A RESULT, THE BATTERY, CIRCUIT BREAKER, AND WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 CADILLAC ESCALADE- PRESCOTT VALLEY, AZ
VEHICLE STOPS RUNNING. ENGINE DIES HAPPENED FOUR TIMES, THREE TIMES AT 70 TO 80 MPH ON 6 LN. FREEWAY HAVE TO TRY AND STEER AND USE BRAKES WITH NO POWER. ONCE TO THE SIDE OF THE ROAD LET SIT FOR A FEW MINUTES AND IT STARTS UP AGAIN. HAVE HAD IT TO THE DEALER AND THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WHEN THEY PUT ON THE COMPUTER. I FEEL THAT HIS IS EXTREMELY DANGEROUS! IT COULD GET US KILLED ALONG WITH ANY ONE ELSE CLOSE BY THAT HITS US.
Source: NHTSA WEB SITE -
2007 CADILLAC SRX- SACHSE, TX
TAKATA RECALL- I HAVE A, SERVICE AIRBAG, WARNING THAT HAS COME ON FOR THE SECOND TIME. I HAVE NEVER HEARD OF A CAR DOING THIS. IS THIS NORMAL? THE FIRST TIME IT CAME ON AND WENT OFF THE SAME DAY, NOW IT HAS BEEN ON A WEEK.
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- AKRON, OH
THE PASSENGER HEADLAMP ASSEMBLY HAD TO BE REPLACED IN APRIL, 2014 BECAUSE MOISTURE SHORTED IT OUT. THIS COST $1450 OUT OF POCKET, REPAIRED BY THE DEALER WITH NEW GM PARTS. NOW LESS THAN 2 YEARS LATER, THE SAME PASSENGER HEADLAMP IS OUT DUE TO THE SAME REASON. I HAVE READ ABOUT MANY SIMILAR COMPLAINTS ON HEADLAMPS FOR THIS MODEL. NOT SAFE WHEN HEADLAMPS SUDDENLY GO OUT.
Source: NHTSA WEB SITE -
2005 CADILLAC STS- HARVEY, LA
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD THE BATTERY CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC STS- COLORADO SPRINGS, CO
COMPLETE FAILURE OF SUSPENSION:REAR:AXLE:SPINDLE AN REAR DIFFERENTIAL 2006 CADILLAC STS PLZ REF: NHTSA CAMPAIGN NUMBER: 07V589000 COMPONENT(S): POWER TRAIN RECALL SUBJECT : DRIVE AXLE SEAL LEAK GM RECALL NO. N070204 CAR WAS IN MOTION ON CITY STREET WHEN GRINDING NOISE BEGAN AND LOST ALL GEARS. ARE REPAIRS COVERABLE?
Source: NHTSA WEB SITE