CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2008 CADILLAC ESCALADE- LOS LUNAS, NM
WHILE DRIVING DOWN THE HIGHWAY THE VEHICLE SHUTS ITSELF OFF AND BACK ON. DOORS LOCK AND UNLOCK, AIR CONDITIONER TURNS ITSELF ON AND OFF ALONG WITH HEATED SEATS TURNING ON. RADIO INCREASES IN VOLUME AND VEHICLE ENGINE INCREASE RPMS. WITH HIGH VOLUME OF TRAFFIC MAJOR SAFETY CONCERN WITH OTHER TRAFFIC INVOLVED.
Source: NHTSA WEB SITE -
2006 CADILLAC DTS- LA GRANGE, KY
BOTH HEADLIGHTS WILL RANDOMLY COME ON AND THEN GO OFF. TURNING THE SWITCH OFF AND BACK ON WII RE ILLUMINATE THE LIGHTS. THIS WILL HAPPEN SEVERAL TIMES, ANDI FEEL THIS TO BE A SERIOUS SAFTEY ISSUE. GENERAL MOTORS HAS YET TO OFFER ANY RECALL ON THIS ISSUE THAT I KNOW OF. THIS HAPPENS USUALLY WHEN DRIVING OR IN MOTION.
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- ONEONTA, AL
LOW BEAMS ARE TOO DIM. WHEN I'M ON ROADS THAT DO NOT HAVE REFLECTIVE STRIPES I CAN'T SEE THE SIDES OF THE ROAD. THIS IS PARTICULARLY DANGEROUS WHEN APPROACHING ONCOMING TRAFFIC.
Source: NHTSA WEB SITE -
2011 CADILLAC CTS- DECATUR, IL
MY CADILLAC CTS 2011 HAS HAD A FAILURE IN THE REAR DIFFERENTIAL, TWICE SINCE I HAVE OWNED IT. THE FIRST TIME WAS SEPT 2013 AND THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACED, AND NOW JAN 2016, THE EXACT SAME ISSUE HAS OCCURRED. THERE IS A SERVICE BULLETIN ON THE VEHICLE OF SB11084 AND AN NHTSA ITEM NUMBER 10038765. IT IS A SAME THAT THIS IS A KNOW PROBLEM AND A RECALL HAS NOT BEEN GENERATED. THE VEHICLE WILL BE OUT OF THE POWERTRAIN WARRANTY AT THE END OF FEBRUARY SO UNLESS A RECALL IS DONE, THIS WILL NOT BE COVERED ON ITS NEXT FAILURE IN A YEAR.
Source: NHTSA WEB SITE -
2006 CADILLAC CTS- CHELSEA, AL
I WAS DRIVING THE VEHICLE AND WAS HIT FROM BEHIND AND WENT INTO A CURB. MY AIRBAGS DID NOT DEPLOY AND THE CAR WOULD NOT RESTART. THE ENGINE COMPLETELY SHUT OFF. THE CAR CONTINUE TO HAVE PROBLEMS WITH THE ENGINE AND SMOKING AFTER IT WAS REPAIRED BY A GM DEALER. WE HAD TO TURN THE CAR IN AND FILE BANKRUPTCY AFTER IT STOPPED WORKING.
Source: NHTSA WEB SITE -
-
2013 CADILLAC ATS- ASHLEY, OH
DRIVING ON 71 IN COLUMBUS OH TO MANSFIELD OH GOING 70 MPH ON HIGHWAY AND AT EX 173 STARTED SNOWING HEAVY, TRAFFIC CAME TO HAULT AT 10 MPH, HAD .09 MILES TO EXIT, GOT TO EXIT MADE A RIGHT OFF EXIT STARTED UP A HILL IN SNOW AT 30 MPH AND BEFORE MAKING IT UP THE HILL THE CAR STOPPED IN MIDDLE OF ONE LANE RD. AND DISPLAY SAID ...NO POWER STEERING... CALLED 911 THREE TIMES, WAITED OUTSIDE IN SNOW FOR HR AND HALF FOR THEM TO TOW CAR TO BILL HARRIS AUTO 419-289-2000 IN ASHLAND OH FIVE MI DOWN RD. NEXT DAY THEY COULDNT DUPLICATE THE PROBLEM SO THEY COULDNT FIX IT. I TOLD THEM I DONT FEEL SAFE IN CAR AND THAT I COULD HAVE DIED IF GOING ANY FASTER, IT STOPPED WITHOUT ANY WARNING. HE SAID HE WOULD GIVE ME $10 THOUS TOWARDS ANOTHER VEHICLE WHEN CAR IS WORTH $20,500. IN MY EXCELLENT SHAPE. I SAID WHY IS IT ONLY WORTH THAT, HE SAID BECUASE I SAID IT WASNT SAFE TO DRIVE AND THAT HE COULDNT SELL A CAR IF IT WASNT SAFE. THIS ISNT MY FAULT FOR THE POWER STEERING TO GO OUT, THERE ARE 15 COMPLAINTS ONLINE AT WWW.2013ATSCADILLACPOWERSTEERINGPROBLEMS. WHY ISNT THERE A RECALL? I WANT SOMETHING DONE ABOUT THIS, I HAVE ESCALATED CLAIM TO GM AND WANT GM TO DO A REPURCHASE OR A BUY BACK. I SHOULDNT FEEL DANGER WHEN I GET IN MY CAR. [XXX] PLEASE CONTACT ME AT [XXX]ADDRESS IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- STERLING HEIGHTS, MI
BOTH FRONT (L & R) WINDOWS OPERATE VERY SLOWLY WHEN GOING UP. SO SLOWLY, IN FACT, OFTEN "MANUAL ASSISTANCE" (THE USE OF THE DRIVER'S HAND GRASPING THE WINDOW-HELPING IT UP-AS IT S-L-O-W-L-Y RISES) IS REQUIRED. NATURALLY, THE 4 YEAR BUMPER TO BUMPER WARRANTEE JUST EXPIRED 2 MONTHS AGO. THIS IS A DISGRACE! A 4 YEAR OLD CADILLAC(28K MILES) WITH "$2.00" (CHEAP!!) WINDOW MOTORS. AND GM WONDERS WHY MERCEDES, LEXUS AND BMW TRUMP THEM EVERY YEAR. NO MYSTERY!
Source: NHTSA WEB SITE -
2007 CADILLAC DTS- NORTH PORT, FL
EXCESSIVE ENGINE OIL LEAKS AND USAGE.PARKED AND DRIVING.I HAVE BEEN INFORMED BY SEVERAL MECHANICS THAT THIS IS A VERY TYPICAL PROBLEM WITH THE NORTHSTAR ENGINE BUT I DONT BELIEVE IT SHOULD BE SO.THE ESTIMATED COST TO ATTEMPT A FIX RUNS UP INTO THE $1000S OF DOLLARS .I THINK THAT GENERAL MOTORS SHOULD BE AT MINIMUM PARTIALLY RESPONSIBLE FOR THIS DEFECT!
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- BUFFALO GROVE, IL
I WAS INFORMED BY A GM DEALER THAT THERE WAS A "BULLETIN" AFFECTING THESE VEHICLES THAT HAVE THE ISSUE OF THE SEAT WARMERS AND COOLING SYSTEM TO MALFUNCTION. I WAS TOLD THAT THE MODULE NEEDS TO BE REPLACED AND THE HARNESS WAS "FRYED", LEADING ME TO BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM WHICH TO ME SOUNDS AS THOUGH A FIRE OR SOME BURNING EVENT OCCURRED. THE REPAIR COST WAS $990 AND I CALLED GM FOR ASSISTANCE. I WAS TOLD THAT YES, IN FACT THERE WAS A BULLETIN ON THESE VEHICLES HOWEVER MINE WAS NOT INCLUDED.SOUNDS TO ME AS THOUGH THERE IS A POTENTIAL SERIOUS ISSUE HERE THAT COULD CAUSE A FIRE OR OTHER PROBLEM FOR OTHER OWNERS WHO ARE NOT PART OF THE "BULLETIN". IN TERMS OF DESCRIBING THE PROBLEM, THE SEAT HEATING AND COOLING JUST STOPPED WORKING ALTHOUGH THE LIGHTS INDICATING THEY WERE WORKING WERE STILL ILLUMINATED.
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- NEW HOPE, PA
DRIVING AT NIGHT MY SON HIT ICE AND HIS CADILLAC WENT OFF THE ROAD HITTING A MAILBOX WITH A SUPPORT MADE FROM A TELEPHONE POLE, A ROW OF MAILBOXES THAT CAUSED HIS CAR TO GO AIRBORNE. THE CAR ROLLED 2 TIMES. NO AIRBAGS WERE DEPLOYED.THE DRIVER'S SIDE WAS INTACT. THE FRONT, DRIVERS SIDE,PASSANGERS SIDE AND SUNROOF WINDOWS WERE SHATTERED. HE DIED FROM MASSIVE, MULTIPLE INJURIES.
Source: NHTSA WEB SITE