CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CADILLAC XTS
    - LAWRENCE, KS

    TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR RIMS WERE BENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 28,676.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - BARDSTOWN, KY

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE FUEL INJECTORS HAVE BEEN REPLACED SIX TIMES ON THE VEHICLE. THE MOST RECENT TIME WAS THREE WEEKS AGO. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - FORT LAUDERDALE, FL

    THE FACTORY SUPPLIED CAR 'SCISSOR' JACK STRUCTURALLY FAILED WHILE THE RIGHT FRONT OF THE CAR WAS BEING LIFTED. THE CAR WAS STATIONARY AND WAS BEING LIFTED ON A GARAGE FLOOR. THE FAILURE RESULTED IN THE CAR FALLING OFF THE JACK SUBSEQUENT TO THE TIRE BEING REMOVED. NO BODILY INJURY WAS SUSTAINED FROM THE FAILURE BUT THERE WAS DAMAGE TO THE BODY OF THE CAR, MOST VISIBLY WITH THE RIGHT FRONT FENDER BEING OFFSET ABOUT AN EIGHTH TO A QUARTER INCH AWAY FROM THE CAR'S FRAME.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC DTS
    - ALBANY, NY

    TL* THE CONTACT OWNS A 2011 CADILLAC DTS. WHILE HAVING THE VEHICLE SERVICED, THE CONTACT OBSERVED OIL LEAKING FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL PAN GASKET AND MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - WEST SENECA, NY

    01/07/16,MY WIFE AND MY SON OF 3 YEARS WERE DRIVING A 2009 CTS WITH 77K. ALL OF A SUDDEN THE VEHICLE STOPS AND WON'T MOVE. NO WARNING SIGNS,NOTHING! AS SHE TRIED TO PUT THE VEHICLE IN GEAR SHE HEARD A WHINING NOISE. THE CAR WOULD NOT MOVE.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - FORT MILL, SC

    TAKATA RECALL, BOTH OF MY HEADLIGHT ASSEMBLIES HAVE BEEN CHANGED THE YEAR IS LESS THAN 6 YRS OLD. THE LIGHTS WENT OUT AT NIGHT WHILE DRIVING. GM WANTS 1200.00 FOR JUST THE ASSEMBLY NOT LABOR. THEY LEAK AND MOISTURE GET INSIDE AND BLOWS OUT THE BULBS AND SHORTS OUT THE ELECTRICAL SYSTEM. THIS IS BS AND THERE SHOULD BE A RECALL. GM USING THE CHEAPEST JUNK POSSIBLE AND SELLING IT FOR AS MUCH AS POSSIBLE, WAY TO GO GM, PUT MY WIFE AND DAUGHTER LIFE AT RISK SO YOU COULD MAKE MORE MONEY....YOU MAKE ME SICK. AFTER THIS CADILLAC I WILL NEVER EVER BUY ANOTHER CADILLAC. YOU HAVE BROKE ME WITH YOUR CHEAP CRAP THERE ARE 50 AND 60 YR OLD CADDYS THAT STILL HAVE ORIGINAL HEADLIGHT ASSEMBLIES THAT DON'T LEAK, ALL OVER THE INTERNET CADDYS NEWER THAN MY 2010 SRX ARE HAVING THE SAME PROBLEM. THIS IS SAD AND IT IS IRRESPONSIBLE FOR GM NOT TO REMAKE THESE ASSEMBLIES SO THEY DON'T LEAK. AND FIND A SUPPLIER THAT DOESN'T CHARGE 1200.00 FOR A ASSEMBLY THAT WILL LEAK IN LESS THAN 5 YRS TOTALLY NOT SATISFIED, THIS IS ONLY THE WORST OF THE LONG LINE OF ISSUES WE HAVE HAD WITH OUR CADILLAC, IT LOOKS LIKE CADDY IS GOING DOWNHILL. WE WILL LOOK FOR A BETTER BUILT VEHICLE AND YA'LL CAN HAVE THIS HIGH DOLLAR CHEAP JUNK! PISSES ME OFF THAT BOTH HEADLIGHT ASSEMBLIES LEAKED AND COST ON AVERAGE 2000.00 EACH INCLUDING LABOR TO FIX ONLY TO KNOW IT MIGHT LAST 4 YRS LOL WAY TO GO FOREIGN TRADE YOU BROUGHT US 10X THE COST FOR [XXX] CRAP PARTS. CADILLAC SUCKS! CHEAP PARTS AND WAYYYY OVER PRICED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC STS
    - LAURELVILLE, OH

    TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, A STRONG BURNING ODOR EMITTED INSIDE OF THE VEHICLE. IN ADDITION, DROPS OF OIL WERE VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER'S SIDE AXLE SEAL FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. .....UPDATED 03/15/16 *BF UPDATED 03/17/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CADILLAC SRX
    - GIBSONIA, PA

    HEADLIGHTS HAVE WATER IN THEM CAUSING LOSS OF DRIVING VISABILITY AT NIGHT. DEALER REFUSES TO REPLACE THEM UNDER BUMPER TO BUMPER WARRANTY.

    Source: NHTSA WEB SITE
  • 2001 CADILLAC ELDORADO
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2001 CADILLAC ELDORADO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER A COUPLE OF MINUTES, THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 04/22/2016*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - MCCLENNY, FL

    TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT CONDENSATION ENTERED THE HEADLIGHT UNIT AND CAUSED THEM TO FAIL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE