CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 CADILLAC DEVILLE
    - PICAYUNE, MS

    MY CAR TURNS OFF WHILE DRIVING. NO POWER FOR BRAKES, STEERING OR LIGHTS. I HAD RECALL FOR KEY ROTATION COMPLETED LAST WEEK BUT MY CAR TURNED OFF LAST NIGHT WHILE DOING 70 ON INTERSTATE. THE MOSSY OF PICAYUNE DEALERSHIP STATES THAT THE RECALL MAY NOT BE THE CAUSE BUT FROM WHAT I READ BEFORE TAKING CAR IN...THE PROBLEM WITH KEY ROTATION CAUSES CAR TO TURN OFF WITHOUT WARNING. I CONSIDER THIS A LIFE THREATENING PROBLEM AND NEED TO KNOW HOW TO PROCEED TO PREVENT BODILY HARM TO MYSELF AND POSSIBLY OTHERS. THE CAR HAD BEEN TURNING OFF PRIOR TO THE RECALL.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - KNOXVILLE, AL

    TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY SLOWED DOWN AFTER THE TRACTION ENGAGED WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE'S SPEED RAPIDLY INCREASED; HOWEVER, THE SPEED BEGAN TO INDEPENDENTLY SLOW DOWN. THE CONTACT STATED THAT THE VEHICLE'S MANUAL INSTRUCTED HIM TO DEPRESS THE TRACTION BUTTON THAT WAS LOCATED IN THE GLOVE COMPARTMENT. THE CONTACT DEPRESSED THE BUTTON AND IT RE-ENGAGED THE TRACTION; HOWEVER, THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - WEST PALM BEACH, FL

    THE LOW BEAM HEADLIGHTS SUDDENLY BECAME EXTREMELY DIM. BULBS WERE REPLACED BUT IT DID NOT FIX THE ISSUE. CADILLAC ADVISED THAT I WOULD NEED TO SPEND $3000 TO REPLACE BOTH HEADLIGHTS BUT OFFERED NO EXPLANATION AS TO WHY. THERE WAS A SERVICE BULLETIN ISSUED REGARDING THE HEADLIGHTS AND THE DIMNESS IN 2012, BUT THAT BULLETIN HAD EXPIRED. I CAN NO LONGER DRIVE AT NIGHT WITHOUT SPENDING 10% OF THE COST OF THE CAR TO REPLACE THE HEADLIGHTS.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE ESV
    - LOXAHATCHEE, FL

    AT CRUISING SPEEDS THE VEHICLE WILL DISPLAY SERVICE STABILITRACK,TURN OFF THE TRACTION CONTROL, AND REDUCING ENGINE POWER. NOT ALLOWING YOU TO GO FASTER THE 15 MPH. THIS HAPPENS ON ANY ROAD WAY.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - TURTLE CREEK, PA

    MY 2007 CADILLAC CTS HAS HAD PROBLEM AFTER PROBLEM SINCE I PURCHASED IT USED AT 60,000 MILES!! I AM NOW EXPERIENCING SERIOUSLY DANGEROUS & HAZARDOUS BRAKE ISSUES WHEN PARKING &/OR TURNING THE WHEEL ALL THE WAY!! THE BRAKES PULSATE & GO TO THE FLOOR BUT FAIL TO STOP!! THE SERVICE BRAKE LIGHT COMES ON & THE ABS/TC LIGHT AS WELL, BUT THEN WILL GO OFF BEFORE I CAN MAKE IT TO THE DEALER!! WHEN I PARKED ON A HILL MY CAR FAILED TO STAY PARKED & STARTED TO DRIFT BACKWARDS DOWN THE HILL SO I HAD TO JUMP IN & HIT THE BRAKES MANUALLY!! ALSO THE PASSENGER AIRBAG LIGHT DOESN'T RECOGNIZE WHEN SOMEONE IS IN THE PASSENGER SEAT. THE SERVICE AIRBAG LIGHT WOULD COME ON THE DASH & INFORMATION CENTER THEN NOW IT IS STAYING ON AT 90,000 MILES. I CONTACTED GMC ABOUT THE BRAKE ISSUES & THEY TOLD ME THERE WAS NO RECALLS FOR ANY BRAKE ISSUES!! I ALSO ASKED ABOUT THE RECALL FOR THE AIRBAG FOR MY 2007 VEHICLE BUT THEY INFORMED ME IT WASN'T FOR MY VIN # BUT IT IS HAVING THE SAME EXACT ISSUES AS THE RECALL!! SOMEONE IS GOING TO GET SERIOUSLY INJURED DUE TO THESE HAZARDS!! GMC/CADILLAC NEEDS TO STEP UP & CORRECT THESE ISSUES BEFORE IT IS TO LATE!! HOW MANY MORE PEOPLE HAVE TO GET INJURED, DIE, OR COMPLAIN BEFORE THESE ISSUES ARE ADDRESSED!!! THIS IS SUPPOSED TO BE A LUXURY CAR BUT IT IS MORE LIKE A JUNK CAR DEATH TRAP!!!!

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - MAYWOOD, IL

    TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WOULD NOT DETECT AN OCCUPANT ON THE SEAT IN ORDER TO ACTIVATE THE AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,513.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC CTS
    - TURTLE CREEK, PA

    TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT FAILED TO DETECT WHEN THE SEAT WAS OCCUPIED. THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

    Source: NHTSA WEB SITE
  • 1996 CADILLAC ELDORADO
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 1996 CADILLAC ELDORADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE STOP ENGINE NOW WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT PULLED OVER AND OBSERVED THAT THE OIL WAS LOW IN THE VEHICLE. THE CONTACT HAD TO ADD OIL TO THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GASKET WAS LEAKING OIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 02/05/16*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC CTS
    - BRAGADIRU, HI

    GOOD EVENING, I AM A OWNER OF CTS 2008 , REGISTRATED IN ITALY . IN THIS MOMENT I AM IN ROMANIA. THE CAR HAVE 65.000 MILES, AND IN CADILLAC SERVICE HERE ( ROMANIA ), I HAVE AN ERROR WICH IS P0008 ( CHAIN CHAMBER ). THE SERVICE TOLD ME IS NOT POSSIBLE FOR THEM TO COVER WITH THE GUARANTEE THIS CHANGE OF CHAIN CHAMBER . EVERYBODY , ON CADILLAC FORUM , HAVE TOLD ME THE MUST CHANGE FREE OF CHARGE , BECAUSE THIS PROBLEM COVER 10 YEARS OF WARRANTY FOR NEXT : SPECIAL COVERAGE 11340 AND SPECIAL COVERAGE 14582 , I DON T KNOW EXACTLY WICH IS ! I ATTACH YOU WHAT THE FORUM FRIENDS, HAVE TOLD ME : IS A RECALL SERVICE, AND YOUR SERVICE FROM ROMANIA HAVE TOLD ME, I MUST PAY FOR THIS . WHAT I DOING PLEASE.? MARIUS, HERE IS THE RECALL LETTER FROM GM, IT STATES GLOBAL WARRANTY MANAGEMENT SYSTEM 11340C: SPECIAL COVERAGE ADJUSTMENT - TIMING CHAIN WEAR - (NOV 5, 2012) SUBJECT: 11340C ' SPECIAL COVERAGE ADJUSTMENT ' TIMING CHAIN WEAR ALSO IF YOU OWN A CADILLAC HERE ALL THE CADILLAC DELALERS, THEY TELL YOU ARE NOT INFORMED WITH THIS BULETIN 11340. IT S NOT NORMAL TO NOT COVER ALL THE CAR ALL OVER THE WORLD. WHY THEY SELL ABROAD USA, IS ARE NOT ISSUE GUARANTEE FOR WHAT THEY SAYING ? WHERE I NEED TO REPORT THAT PROBLEM ?. ALL THE TIME THE CADILLAC SERVICE FROM ROMANIA, TELL ME GM , NOT PAY FOR THAT. IS AVAILABLE ONLY FOR USA CITTIZEN? WAITING FOR YOUR KINDLY REPLY PS I HAVE WRIGHT A CADILLAC NUMBER AND HAWAI STATE. BUT IS IMPORTANT TO KNOW WHAT S HAPPEND IN EUROPE WITH THE GM DEALEARS . THEY SELL AND TAKE MONEY FOR TEHNICAL REWIEV. THAT S ALL . IN REST NOT COVER THE GUARANTE FOR THEM PROBLEMS . IS NOT NORMAL. I WILL WRITTE EMAILS ALSO FOR NEWSPAPERS IN USA.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - PORT ORANGE, FL

    WHILE DRIVING AT NIGHT IN THE RAIN AND OR FOG ON THE HIGHWAY ALL THE HEADLIGHTS HIGH AND LOW BEAM FAILED DUE TO THE OUT DOOR MOISTURE CAUSING THE CAR TO UNSAFELY LEAVE THE ROAD WAY AND CRASH DUE TO UNABLE TO SEE THE ROAD WAY OR ROAD SIDE WHILE ON THE HIGHWAY, THE MOISTURE SHORTS OUT THE LIGHTING UNTILL THEY DRY OUT DAYS WEEKS LATER.

    Source: NHTSA WEB SITE