CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CADILLAC CTS- HOLLY SPRINGS, MS
THE CAR HESATATES LIKE IT WANTS TO CUT OFF POPPING IN THE FRONT END TROTTLE BODY STABLE LINK THE MOTOR MOUNT WAS BROKE THEY JUST FIXED IT. CANT BELEIVE A 2013 NEEDS THESE THINGS ALREADY HAVE BEEN TO CAD 5 TIMES AND THEY CLAIM THEY CANT FIND THE PROBLEM. IM VERY DISAPPOINTED IN THIS
Source: NHTSA WEB SITE -
2005 CADILLAC CTS- BEEBE, AR
WHEN EVER I MAKE A SLIGHT TURN AT LOW SPEEDS,IE. 10 MPH OR LESS THE ABS ACTUATES AND THE CAR IS UNABLE TO STOP. THIS IS VERY PREVALENT WHEN PULLING INTO A PARKING SPOT. I HAVE HAD FIRESTONE AUTO, PARKER CADILAC, AND AMERICAN TIRE AND AUTO IN MY HOMETOWN LOOK AT THIS ISSUE AND ALL TOLD ME THAT THEY COULD NOT PULL CODES. I HAVE BEEN TOLD THAT IF ANY INDICATOR DASH WARNING LIGHT COME ON THEN IT WILL TRIP A CODE, BUT THIS ISSUE DOES NOT. THIS IS AN ONGOING ISSUE WITH THIS CAR..
Source: NHTSA WEB SITE -
2007 CADILLAC STS- TROY, MI
PASSENGER AIR BAG WARNING LIGHT - DEALER WILL NOT FIX FOR LESS THAN $800.00. SAME ISSUE AS 2007 CADILLAC CTS. SEE BELOW. THIS WAS A COMPANY CAR BUILT EARLY FOR EMPLOYEE EVALUATION. I AM SURE IT WAS THE SAME SEAT SYSTEM GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2005-2007 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT MAY CAUSE THE MAT TO KINK, BEND, OR FOLD. THIS FLEXING CAN BREAK THE CONNECTIONS IN THE MAT. IF THIS OCCURS, THE SENSOR MAY NOT DETECT THE PRESENCE OF A FRONT SEAT PASSENGER AND WILL DISABLE THE AIR BAG.
Source: NHTSA WEB SITE -
2014 CADILLAC ATS- WASHINGTON TOWNSHIP, MI
STATED RECALL WAS TO "REPAIR" THE AUTOMATIC SHUT OFF OF THE REAR WINDOW DEFOGGER/DEFROSTER. IT WAS SUPPOSEDLY RESOLVED BY DEACTIVATING THE SHUT OFF MECHANISM. SUPPOSEDLY, IF THE AUTOMATIC SHUT-OFF DID NOT ACTIVATE, THE CONTACTS COULD FAIL AND THERE COULD BE A FIRE. MY CONCERN IS WHAT HAPPENS NOW IF I FORGET TO SHUT OFF THE DEFROSTER/DEFOGGER. IN THE MANUAL IT SAYS THE SYSTEM WAS TIMED FOR A SET TIME, THEN WOULD SHUT OFF. THEN THE AUTOMATIC CONTROL SUPPOSEDLY WOULD TURN THE DEFROSTER/DEFOGGER BACK ON BUT FOR A SHORTER INTERVAL. TO ME THAT MEANS, THE TIME FACTOR IS IMPORTANT AND PROBABLY WAS THERE TO PREVENT A FIRE. MY CONTACT WITH GM'S SERVICE CENTER HAD A NUMBER OF REQUESTS IN PRIORITY ORDER. THOSE FURTHER DOWN MY LIST WERE WILD IDEAS TO PUT MY MIND TOTALLY AT REST ABOUT DRIVING SUCH A CAR. NONE OF MY REQUESTS WERE GRANTED. BELOW ARE IN PRIORITY ORDER WHAT I REQUESTED. !. PERSONS WHO BROUGHT IN THE CAR FOR THE RECALL SHOULD BE REMINDED THAT THE SYSTEM WAS NO LONGER AUTOMATIC AND THEY SHOULD BE MINDFUL OF THE NEED TO SHUT OFF THE SYSTEM. 2. A CARD OR MEMORY STIMULATING DECAL BE PROVIDED TO SERVE AS A REMINDER TO SHUT OFF THE "AUTOMATIC SYSTEM". 3. THAT GM PROVIDE ASSURANCES TO OWNERS THAT THIS WORK AROUND SYSTEM WAS AN EFFECTIVE WAY OR RESOLVING THE PROBLEM AND NOT CAUSE A POTENTIAL FIRE. NOW MY SELFISH REQUESTS. 4. GM GUARANTEE ME THAT IF A FIRE DID OCCUR AS A RESULT OF THIS ISSUE THEY WOULD COVER ALL REPAIRS. 5. MOST SELFISH: GM ALLOW ME TO OPT OUT OF MY LEASE SO I DIDN'T HAVE TO WORRY ABOUT THE WHOLE ISSUE. (I KNOW THAT WOULD NEVER HAPPEN, BUT I THOUGHT IT WOULD EXERT SOME PRESSURE TO GET THE TOP ONES DONE AT LEAST
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- INDIANAPOLIS, IN
ENGINE IDLES ROUGHLY. I HAVE ONLY USED PREMIUM GAS DURING FILLUPS. THE DEALERSHIP SAYS IT'S BECAUSE I'M NOT USING TOP TIER GAS, WHICH IS RIDICULOUS. HOW CAN AN ENGINE'S FUEL SYSTEM BE THAT SENSITIVE BECAUSE ONE GAS IS MISSING SOME DETERGENTS PER COUNT IN COMPARISON. MY ECM NEEDS TO BE REPROGRAMMED TO COMPENSATE FOR THIS. IT SEEMED TO START SHAKING AFTER I GOT IT BACK FROM THE DEALERSHIP THAT CORRECTED A RECALL PROBLEM THAT DEALT WITH AIRBAG DEPLOYMENT. HOW DO YOU PUSH AN IGNORANT MANAGER TO TAKE CARE OF THIS INSTEAD OF BLAMING IT ON THE GAS?
Source: NHTSA WEB SITE -
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2012 CADILLAC CTS- DALLAS, TX
THE DRIVER'S SIDE DOOR ON MY CTS COUPE HAS AN ELECTRICAL "TOUCH PAD" THAT HAS CEASED TO FUNCTION NORMALLY. TWICE I HAVE HAD TO CRAWL INTO THE VEHICLE FROM THE PASSENGER SIDE WHICH HAS NOT BEEN AFFECTED. DEALERSHIP HAS STATED THAT THE PROBLEM IS NOT UNDER WARRANTY BECAUSE THE MILEAGE IS IN EXCESS OF 50,000 (MY VEHICLE IS AT 55,690). PAIN IN THE NECK.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- DOBBS FERRY, NY
STABILITY SYSTEM ENGAGED IS HAPPENING INTERMITTENTLY AND MORE FREQUENTLY EVEN IN SITUATIONS WHERE IT IS CLEARLY UNNEEDED - DRY, STRAIGHT ROAD WITH NO ACCELERATION OR DECELERATION. DEALER COULD NOT DIAGNOSIS EVEN WITH ROAD TEST. GM HOTLINE SENT ME BACK TO THE DEALER. SYSTEM ENGAGES RANDOMLY FOR A FEW SECOND AND THEN RELEASES. CAR JERKS TO ONE SIDE. VERY DISCONCERTING. WIFE WILL NO LONGER DRIVE CAR
Source: NHTSA WEB SITE -
2006 CADILLAC CTS- DEPEW, NY
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE PASSENGER PRESENCE MODULE. THE CONTACT INDICATED THAT THE MODULE WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC ELR- YUBA CITY, CA
I HAD A RESET OF THE GAUGE CLUSTER OCCUR WHILE USING STEERING WHEEL CONTROLS TO SEARCH MUSIC ON SD CARD. ISSUE IS THE SAME AS DISCRIBED AT THIS PAGE - HTTP://WWW.AUTOBLOG.COM/2014/02/26/GM-CHEVY-SILVERADO-GMC-SIERRA-PICKUP-GLITCH-COULD-SPARK-RECALL/ - EXCEPT ON ELR. VEHICLE WAS IN MOTION ABOUT 5 MINUTES AFTER STARTING. ON EV POWER. CONDITIONS DRY, TEMPS IN HIGH 40S. I WAS SLOWING FROM 45 TO A STOP IN TRAFFIC WHEN RESET OCCURRED. WAS A MAJOR DISTRACTION SINCE ALL WARNING LIGHTS CAME ON AT ONCE.
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- WHITMAN, MA
MOON ROOF DRAINAGE SYSTEM IS POORLY DESIGNED. DRAINAGE HOSE RUNS ALONGSIDE MOON ROOF THEN INSIDE CAR TO THE REAR TAILGATE AREA, DIRECTLY OVER LIFT GATE FUSE AND MODULE. ON NUMEROUS OCCASIONS IT HAS BACKED UP, LEAKED INTO LEFT REAR (DRIVER'S SIDE) FLOOR CAUSING CARPET TO GET WET. IT TENDS TO LEAK IN REAR TAILGATE AREA OVER THE FUSE PANEL AND LIFT GATE MODULE SHORTING OUT THE POWER OR AUTOMATIC TAILGATE FEATURE. THIS HAS BEEN AN ISSUE FOR THE SAME PROBLEM MORE THAN ONCE, INCLUDING REPLACING THE FUSES AND LIFT GATE MODULE. THIS PROBLEM IS THE SAME WHETHER THE CAR IS STATIONARY OR MOVING. OTHER METHODS HAVE BEEN SUGGESTED AND TRIED TO ELIMINATE WETNESS AND ODOR FROM WINDOWS OPEN, DAMP RID, EVEN WET/DRY VACUUM. NOW THAT MY CAR IS OUT OF WARRANTY, THE REPAIR BILL IS MINE TO SETTLE FOR A KNOWN CHRONIC PROBLEM AND POOR DESIGN.
Source: NHTSA WEB SITE