CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 CADILLAC CTS
    - TROY, NC

    TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 58 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT ALSO STATED THAT THE ENGINE WAS CONSUMING OIL PREMATURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC CTS
    - SPARTA, NJ

    ON THE MORNING OF OCTOBER 19TH, WHILE DRIVING APPROXIMATELY THREE MILES FROM MY HOME, AN INCREDIBLY LOUD BANGING SOUND SHOCKED ME INTO STOPPING THE CAR ON THE SIDE OF THE ROAD. IT FELT AS IF SOMETHING WAS GOING TO COME THROUGH THE FLOOR AND INTO THE INTERIOR CONSOLE OF THE CAR. PANIC-STRICKEN, I DIDN'T WANT TO MOVE THE CAR AGAIN. WHEN I CALLED MY HUSBAND, HE INSTRUCTED ME TO DRIVE EXTREMELY SLOWLY TO THE VERY SHORT DISTANCE OF A LOCAL MECHANIC'S GARAGE.UPON INSPECTION THE MECHANIC FOUND THAT THE BOLTS ON THE DRIVESHAFT CONNECTED TO THE TRANSMISSION WERE NEVER TORQUED WHEN THE CAR WAS BUILT AT THE GM PLANT. MY MECHANIC INFORMED ME THAT THE BOLTS UNSCREWED AND FELL INTO HIS HAND WITHOUT USING A WRENCH AND SEVERAL OF THE BOLTS WERE SHEARED OFF, CAUSING THE DRIVESHAFT TO COME AWAY FROM THE TRANSMISSION AND ALMOST PENETRATE THE FLOOR OF THE CAR. NEEDLESS TO SAY THE ENTIRE DRIVESHAFT HAD TO BE REPLACED WITH A NEW DRIVESHAFT. WHEN THIS OCCURRED THE MILEAGE WAS ONLY 70,751 MILES. THIS SERVICE WAS PERFORMED BY BLESSING'S SERVICE LLC, 19 WEST SHORE TRAIL, SPARTA, NJ 07871 AT A COST OF $1,024.39. ALL OTHER SERVICE PERFORMED ON THIS CAR PRIOR TO THIS INCIDENT WAS PERFORMED BY MECHANICS AT MY DEALERSHIP, BROGAN CADILLAC LOCATED IN TOTOWA, NEW JERSEY.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - EAU CLAIRE, WI

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 03/10/16*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1990 CADILLAC DEVILLE
    - LAGUNA NIGUEL, CA

    THE CAR WHILE TURNING INTERMITTENTLY DIES AND LOOSES ANY ACCELERATION STALLS AND MOST OF THE TIME STARTS BACK UP WHEN LIFTING FOOT OF THE GAS AND SOMETIMES DIES. ALSO THE CAR ACCELERATES ON ITS OWN SOMETIMES VERY QUICKLY. THE CAR STALLING WHILE MAKING A LEFT TURN GOT ME T-BONED BY SOMEONE WHILE MAKING A LEFT HAND TURN. I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS DEFECT IS GOING TO GET SOMEBODY KILLED.

    Source: NHTSA WEB SITE
  • 2003 CADILLAC CTS
    - KESWICK, VA

    CUSTOMERS BRAKE LIGHT CAME ON WHILE DRIVING TO REPAIR SHOP, 3 MILE TRIP, FLUID WAS LOW, P/S FRONT HOSE WAS SWOLLEN AND BUSTED LEAKING FLUID, D/S FRONT HOSE WAS SWOLLEN. LOSS OF BREAKING CONTROL EVIDENT WHILE PULLING CAR INTO SHOP. CONTACTED DEALER TO CHECK ON RECALL, WAS INFORMED VEHICLE WAS NOT INCLUDED. ALL SIGNS, INCLUDING VIN BREAK WERE THE SAME. REPAIR IS BEING DONE IN FACILITY, NOT UNDER RECALL.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE
    - DALLAS, TX

    ESCALADE HAVING SAME ISSUES AS EVERYONE ELSE. OIL PRESSURE DUE TO POOR BUILD AND CUT BACKS ON GENERAL MOTORS BEHALF. A UNIT WITH A PRICE UP WORDS OF $70-$80K SHOULD NOT HAVE THE ISSUES. WE AS THE CUSTOMERS AND THE VICTIMS SHOULD NOT PAY THE PRICE AND OUR OWN LIVES (FAMILIES LIVES) FOR A COMPANIES SELFISHNESS. PASSENGER SEAT CONTROL MODULE BURNT DUE TO YET ANOTHER FAULTY GM PRODUCT. THEY SEAM TO NOT CARE AND WANT TO FIX THE ISSUES THAT CAN AGAIN LEAD TO HARM TO ANYONE IN AND AROUND THE VEHICLE. I STILL OWN THIS VEHICLE BUT IT HAS BEEN A UTTER DISGRACE OF WHAT KIND OF PRODUCTS WE HAVE BEEN SOLD. TO THIS DAY WOULD LIKE TO KNOW WHY THE COMPANY RECALLS PARTS THAT WOULD COST THEM NICKELS AND DIMES AND NOT THE MAJOR ITEMS THAT CAN LEAD TO DISASTERS LIKE DEATH. FOR CRYING OUT LOUD THEY REPLACED MY DE OTHERS DASH...(DASH). SO REPLACE A PLASTIC DASH THAT HAS NO HARM WHAT SO EVER AND OH DON'T MINED IF YOU TRUCK CATCHES ON FIRE DO TO FAULTY MODULES. SHAME HOW GM HAS LET A COMPANY LIKE TOYOTA WHO ACTUALLY LISTENS TO THE COSTUMES SEEM LIKE A MORE PATRIOTIC COMPANY AND KEEPS THEIR CUSTOMERS SAFE ON THE ROADS. THANK YOU FOR YOUR TIME, NOW IT'S TIME FOR ACTION. I STILL DRIVE THE TRUCK EVERYDAY AND PRAY I DON'T DIE EVERY TIME . *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC SEVILLE
    - GLENDALE, AZ

    TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. UPDATED 04/19/16*LJ UPDATED 05/11/18*JB *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC SRX
    - CATLETTSBURG, KY

    VERY DISAPPOINTED IN THIS CAR. PURCHASED NEW. WE ARE STILL WORKING FOR RESOLUTION TO THE TCM TRANSMISSION CONTROL MODULE RECALL- THE DEALER ORIGINALLY REPROGRAMMED THE TCM USING WRONG PROGRAM WHICH CAUSED A HUGE DELAY BETWEEN SHIFTS. IT WAS REPROGRAMED SEVERAL MONTHS LATER, BUT NOW IS EXPERIENCING THE LAG WHEN THE CAR IS IN "ECO"MODE..OCCURS WHEN THE CAR ACCELERATES TO 10 MPH, BREAKS ARE APPLIED, THEN GO TO ACCELERATE AGAIN--THERE IS A HUGE LAG--NEARLY HIT TRYING TO PULL INTO TRAFFIC. IN NORMAL MODE, THIS IS NOT AS PREVALENT, BUT IS NOT SHIFTING AS IT SHOULD. WITH THE REAR TOE NUT RECALL, THE DEALER TIGHTENED THE TOE NUTS.. THAT'S ALL THEIR NOTES STATE. WE TOOK THIS VEHICLE IN TO HAVE THEM DIAGNOSE A MULTITUDE OF ISSUE--ONE OF WHICH UNEVEN TIRE WEAR AND CHIPPING. THEY DETERMINED THAT THE REAR TOE WAS OUT OF ALIGNMENT SUBSTANTIALLY.-- APPEARS THAT WHEN THE RECALL WAS COMPLETED, ALL THEY DID WAS TIGHTEN THE TOE ADJUSTS (EVEN IF IN ALIGNMENT OR NOT) IF YOU LOOK AT THE RECALL REPORT, GM AMENDED THE SOP FOR RESOLVING THIS ISSUE IN EARLY 2015 WITH ADDITIONAL PICTURES OF HOW TO PROPERLY TIGHTEN THE TOE--WE ASKED THAT GM REPLACE THESE BADLY WORN TIRES, BUT THEY DECLINED--THE CAR HAS 28,000 MILES, AND IT ALREADY NEEDS NEW TIRES... !? ON 12/5/15 WHILE CLEANING THE VEHICLE, I FOUND SOME BEARINGS IN THE DRIVERS FLOOR BOARD--ALONG WITH SOME WHITE PLASTIC THAT HOUSES THE BEARINGS--I GUESS IT CAME FROM THE SEAT TRACK?--TAKING IN TO DEALER TO EXAMINE. THE CAR ALSO HAS EVIDENCE OF POWER STEERING FLUID LEAKING FROM THE RESERVOIR--AND UNDER THE DRIVER'S SIDE OF THE VEHICLE DUE TO POWER STEERING FLUID RESIDUE IN EACH OF THESE LOCATIONS. A PECKING NOISE IF PREVALENT AT SLOW SPEEDS. THE REAR CV SHAFT HAS THE PAINT WORN OFF WHERE SOMETHING IS IN CONTACT. ALSO CONFIRMED DURING ALL OF THIS THAT THE CAR HAS BEEN PAINTED--PRIOR TO US DRIVING OFF OF THE LOT NEW IN 2013

    Source: NHTSA WEB SITE
  • 2003 CADILLAC ESCALADE ESV
    - MADISON, WI

    TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE ESV. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, ALL THE GAUGES AND INDICATORS ON THE INSTRUMENT CLUSTER SUDDENLY FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER HAD FAILED BUT THE PART NEEDED WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC STS
    - HEMPSTEAD, TX

    TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE