CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 CADILLAC DTS
    - VALLEY CITY, OH

    BOTH BLOCK HALVES AND THE CAM COVERS BEGAN LEAKING AND THEY TELL ME THE REPAIR WILL COST $3,500.00. THE VEHICLE HAS ALWAYS HAD REGULAR OIL CHANGES AND MAINTENANCE AND HAS LOW MILEAGE FOR A 2006. I HAVE HEARD THIS IS A REGULAR PROBLEM WITH THIS YEAR CADILAC.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - CHESTER, VA

    LEFT HEADLAMP FLICKERS AND GOES OUT INTERMITTENTLY WHILE DRIVING. FIRST NOTICED WHEN PULLING INTO PARKING GARAGE GOING TO WORK IN 2014, BUT WHEN I CHECKED BEFORE LEAVING OFFICE-LIGHTS WERE WORKING. WHILE DRIVING LONG DISTANCE ON FREEWAY IN MAR 2015, PROBLEM BECAME VERY APPARENT. LIGHTS FLICKERED BRIGHT, THEN DIMMED, THEN FLICKERED OUT (JUST LEFT SIDE) REPEATEDLY DURING 3 HOUR DRIVE IN MIDDLE OF THE NIGHT. LIGHTS TURNED BACK ON BY TURNING SWITCH ON/OFF. OF COURSE, CARS IN FRONT OF ME THOUGHT I WAS SIGNALING THEM TO GET OUT OF THE WAY. (ALSO POTENTIALLY DANGEROUS) DEALER COULD FIND NO CAUSE AND RECOMMENDED NEW SWITCH. REPLACED SWITCH BUT PROBLEM CONTINUES. TOOK BACK TO DEALER - NOW STATING CAR NEEDS A NEW HEADLAMP ASSEMBLY FOR $1300. OTHER FORUMS INDICATE REPLACING HEADLAMP HAS NOT "FIXED' THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE.

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - SHELBYVILLE, IN

    2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL DEFECT ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE WATER PUMP AND RADIATOR LEAKED RESULTING IN A COOLANT LEAK, AND THE ENGINE OVERHEATING. AN INDEPENDENT MECHANIC DETERMINED THE METAL BRACKETS HOLDING THE LEFT SIDE TANK HAD RUSTED AND CAUSED A CRACK IN THE LEFT RADIATOR TANK. THE ENGINE DEVELOPED AN OIL LEAK FROM THE LOWER CRANKCASE OF THE ENGINE BLOCK. THE OIL LEAK CAUSED A DEFECTIVE DESIGN IN THE LOWER CRANK SHAFT. THE MECHANIC INFORMED THE CONSUMER THE ENGINE NEEDED TO BE REMOVED TO PROPERLY REPAIR THE OIL LEAK. ALSO, THE TIRE PRESSURE LIGHT ILLUMINATED. *JB THE CONSUMER STATED THAT A DIAGNOSTIC FROM ONSTAR OF THE VEHICLE DISPLAYED A MALFUNCTIONED AIRBAG. *JS THE CONSUMER REQUESTED A FORMAL INVESTIGATION INTO THESE ISSUES. THE CONSUMER STATED THAT ONLY A $5,000 GIFT CARD WOULD BE AN ACCEPTABLE REIMBURSEMENT. *JS

    Source: CONSUMER LETTER
  • 2014 CADILLAC ATS
    - FREMONT, CA

    INTERMITTENT ELECTRIC POWER STEERING ASSIST FAILURES. FAILURES SEEM TO OCCUR MOST OFTEN WHEN THE CAR IS COLD AND BACKING OUT OF DRIVE WAY OR PARKING SPACES. POWER STEERING WILL WORK FOR A VERY SHORT PERIOD THEN FAIL LEAVING TYPICALLY WHEN IN THE MIDDLE OF A BACKING MANEUVER WHEN LEAVING MY DRIVE AND ENTERING TRAFFIC. TURNING CAR OFF AND RESTARTING WILL RESET THE ELECTRIC POWER STEERING ASSIST. THIS IS PARTICULARLY DANGEROUS IN CROWDED PARKING AREAS WHEN I NEED TO TURN THE CAR OFF AND RESTART WHILE BLOCKING TRAFFIC. THE FREQUENCY SEEMS TO BE INCREASING FOR THE FAILURES BUT DEALER DOES NOT SEEM TO BE ABLE TO REPRODUCE.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - SAVANNAH, GA

    TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHEN THE IGNITION WAS TURNED TO THE OFF POSITION, THE KEY FAILED TO EJECT FROM THE IGNITION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC CTS
    - MESA, AZ

    WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD NOISE LIKE A GUNSHOT, FOLLOWED BY THE SOUND OF BROKEN GLASS. MY SUNROOF APPEARED TO COMPLETELY SHATTER. I DON'T KNOW IF IT WAS FROM FALLING DEBRIS OR IF JUST SHATTERED, BUT THE GLASS WAS STOPPED FROM FALLING ON ME BY THE SUN VISOR UNDERNEATH THE SUNROOF.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - MISSION VIEJO, CA

    SEVERE TIRE DAMAGE DUE TO MOVEMENT OF LOWER CONTROL ARM ANCHOR POINTS ON 2009 CTS-V RESULTING IN CONTACT OF TIRE (SIDEWALL) WITH LOWER CONTROL ARM WHILE TURNING, MERGING AND/OR ENTERING THE FLOW OF TRAFFIC. IN ADDITION TO CONTACT DAMAGE, THE MOVEMENT OF LOWER CONTROL ARM ANCHOR POINTS CAN RESULT IN MISS ALIGNMENT OF TIRES RESULTING IN EXCESSIVE AND SUDDEN WEAR OF TIRES RESULTING IN EXPOSED THREADS AND OTHER TIRE STRUCTURES. PARTICULARLY ON THE EXTREME INSIDE EDGE AND, IN THE CASE OF CONTACT WITH CONTROL ARM, INSIDE SIDEWALL OF THE TIRE WHICH IS DIFFICULT FOR THE DRIVER TO DETECT AND COULD PUT THE DRIVER AND THE GENERAL DRIVING PUBLIC AT RISK OF THE TIRE "BLOWING OUT" SUDDENLY.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC STS
    - ALLEN PARK, MI

    WHILE STARTING MY CAR, A LIGHT CAME ON MY CAR INDICATING "SERVICE AIR BAG". I TOOK MY CAR TO THE DEALERSHIP AND THEY INDICATED THAT THE PASSENGER SEAT MODULE FOR THE AIR BAG NEEDED REPLACEMENT IN ORDER TO CORRECT THE SERVICE AIR BAG ISSUE. THE TOTAL COST OF REPAIR INCLUDING PARTS, LABOR AND REPROGRAMMING WAS $1,000 TO $1,200. I DO NOT HAVE $1,000 TO FIX THIS PROBLEM, SO I AM FORCED TO DRIVE A CAR WITHOUT AIRBAGS. THE 2005 - 2007 CTS HAS THE SAME ISSUE AND GM ISSUED A RECALL. WHY NOT THE STS???

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - WANTAGE, NJ

    7/24/15 HAD SUNROOF SERVICED FOR RECALL.INTERIOR WET MOLDY,EVEN HAT IN SEAT WEB. 7/26/15 COULD NOT OPEN REAR LIFT GATE..DEALER COULD REPAIR FOR HALF RHE $1,200 COST,SINCE THE MILEAGE WAS OVER 4 YEAR WARRANTY BUT HAD LESS THAN 48,000 MI. COULD HEAR WATER AFTER ANY RAIN.DEALER ADMITTED PROBLEM WITH SUNROOF WAS CAUSE,BUT NOT COVERED.OTHER FUSES ALSO LOCATED IN REAR BLOCK,FUEL PUMP,WIPER,REAR WINDOWS..CANNOT OPEN LIFT GATE EVEN MANUALLY.SO NO ACCESS TO SPARE,ETC.CALLED CADILLAC CUSTOMER CARE MANY TIMES ,BUT THEY WILL NOT ADMIT AN OBVIOUS SAFETY AND DESIGN DEFECT. NOR HAS THER BEEN ANY ADVICE NOT TO OPERATE OR PARK DURING RAIN,OR HOW TO PREVENT FURTHER DAMAGE.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC XTS
    - NEWNAN, GA

    MY 2013 XTS WITH 23,000 MILES JUST STOPPED. IN THE MIDDLE OF THE ROAD BECAUSE SOME VENT SCREEN HAD A TEAR IN IT. THE AIR BLEW ON THE ENGINE JUST SHUT OFF IN THE MIDDLE OF A 3 LANE ROAD. EVERYONE PLEASE BE CAUTIOUS THERE WAS NO WARNING IT JUST SHUTTLE DOWN.

    Source: NHTSA WEB SITE