CADILLAC Complaints

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE REMOVING AN OBJECT OUT OF THE TRUNK, THE TRUNK CLOSED ON THE CONTACTS BACK INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT SUSTAINED INJURIES TO HER BACK BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 04/29/16*LJ *TR

WHILE DRIVING ON HIGHWAY, CHECK LEFT LOW BEAM HEADLIGHT WARNING. THEN CHECK RIGHT LOW BEAM WARNING CAME ON. NOW BOTH LEFT AND RIGHT LOW & HIGH BEAMS ARE OUT. THERE IS CONDENSATION IN THE DRIVER SIDE LENS. THIS SEEMS TO BE A DEFECT IN THE LENS DESIGN AND THERE SHOULD BE A GM RECALL.

WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, LEFT OR RIGHT, OF THE VEHICLE, THERE IS A LOUD METAL-ON-METAL NOISE. THE VEHICLE HAS BEEN TAKEN TWICE TO MCGUIRE CADILLAC WHERE I WAS TOLD THAT THERE WAS "NO FIX AT THIS TIME." I HAVE CONTACTED CADILLAC HEADQUARTERS NUMEROUS TIMES AND, UNFORTUNATELY, NO ASSISTANCE HAS BEEN GIVEN. ON DECEMBER 30, 2015, WHILE DRIVING 60 MPH ON THE RIGHT LANE OF A HIGHWAY, I SUDDENLY LOST CONTROL OF THE VEHICLE AND THE VEHICLE VEERED ACROSS TO THE LEFT ACROSS THREE LANES ON THE HIGHWAY. THE VEHICLE DID A 360 COMING TO REST FACING ONCOMING TRAFFIC WHERE I HAD NO CONTROL OF THE BRAKE OR GAS PEDALS IN THE VEHICLE. AFTER COMING TO A HALT, I WAS THEN ABLE TO GAIN CONTROL OF THE VEHICLE. IT WAS A VERY SCARY SITUATION.

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING AT VARIOUS SPEEDS, A STRONG ODOR OF SMOKE WAS PRESENT IN THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING FROM THE ENGINE GASKETS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

THE FRONT COLLISION WARNING/AUTO BRAKING FEATURE MALFUNCTIONED AT 45MPH AND FLASHED COLLISION WARNING IN HUD AND SLAMMED ON THE BRAKES FULL FORCE WITH NO OBJECTS/CARS ANYWHERE NEAR THE VEHICLE. IF SOMEONE HAD BEEN BEHIND US THE CAR WOULD HAVE HIT US. *JS

THE GEAR SHIFTER WAS VERY LOOSE AND I WAS ABLE TO SHIFT GEARS WITHOUT THE CAR RUNNING. REPLACED GEAR SHIFT LINKAGE. ($150) *JS

THE HOOD DOES NOT STAY UP ON IT'S OWN. I HAVE TO USE A STICK TO PROP IT OPEN. *JS

AC COMPRESSOR FROZE WHEN I TURNED THE AC ON. THIS IN TURN SNAPPED MY SERPENTINE BELT AND MY CAR BROKE DOWN. REPLACED SERPENTINE BELT ($150) AND AC COMPRESSOR ($500) WAS REPLACED ALONG WITH CONDENSER ($200). *JS

MY CAR WOULDN'T START AND THEN THE KEY WOULD GET STUCK IN THE IGNITION AND WOULDN'T TURN. THE THEFT SECURITY LIGHT CAME ON. ECM ENGINE CONTROL MODULE WAS REPLACED AND PROGRAMMED. $1,000. *JS

I FOUND OUT I HAVE RUSTY BRAKE LINES. MY BRAKES FAILED ON ME WHILE DRIVING. I PULLED INTO THE CLOSEST PARKING LOT AND SAW THE FLUID POURING FROM UNDER MY CAR. *JS