CADILLAC Complaints

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. AS THE FAILURE PROGRESSED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE MISFIRED, BUT A REPAIR COULD NOT BE PERFORMED UNTIL THE ENGINE WAS INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

HEADLIGHT SEAL FAILS CAUSING MOISTURE INSIDE LAMP FIXTURES TO BUILD UP AND EVENTUALLY CAUSE AN ELECTRICAL SHORT IN THE VEHICLE. MOISTURE IN THE LAMP FIXTURES ALSO IMPAIRS VISIBILITY AT NIGHT AND DUSK CONDITIONS.

TL* THE CONTACT OWNS A 2000 CADILLAC ELDORADO. WHILE MAKING A RIGHT TURN AT 5 MPH, THE CONTACT FELT A BURNING SENSATION ON HIS RIGHT FOOT AND NOTICED THAT AN UNKNOWN HOT LIQUID WAS LEAKING ONTO THE ACCELERATOR AND BRAKE PEDALS. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD AND, IN THE PROCESS, SUSTAINED SERIOUS INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO DRIVE BACK TO HIS RESIDENCE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000. UPDATED 04/06/16*LJ *TR

MY DASHBOARD IS CRACKING ON BOTH ENDS AND THE STABILITY CONTROL HAS GONE OUT TWICE.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: 235/55/R20. THE TIRES WERE MANUFACTURED ON APRIL 15, 2013. THE CONTACT STATED THAT THE TIRES HAD TREAD SEPARATION. THE CONTACT ALSO STATED THAT THE TREAD WAS SEPARATING IN CHUNKS. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE TIRES INSPECTED. THE CONTACT WAS INFORMED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRES WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE TIRE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 24,600. THE VIN WAS NOT AVAILABLE.

BUFFETING SOUND AND EAR PRESSURE LIKE THE REAR WINDOWS ARE DOWN, BUT OCCURS ALL THE TIME AT FREEWAY SPEED WITH ALL WINDOWS UP. BOOMING SOUND AT SLOW SPEED. CAN FEEL STRANGE EAR PRESSURE LIKE THE STEREO SUBWOOFER IS PLAYING OVER MOST SMALL ROAD IMPERFECTIONS. THE WHOLE BODY "BOOMS" EXHAUST DROANING SOUND AND EAR PRESSURE. WHEN SUV SWITCHES INTO V4 MODE EXHAUST CREATES A DROANING BACK PRESSURE SOUND WHICH ALSO CREATES PRESSURE IN OCCUPANTS EARS RIDING IN VEHICLE. NOTE* GM BOUGHT BACK OUR 2015 YUKON AND 2015 ESCALADE FOR THESE EXACT PROBLEMS. THE 2016 IS NO BETTER. ALL THE SAME SOUND AND EAR PRESSURE ISSUES. HAVE CONTACTED GM AND STARTED A CLAIM. AT THIS POINT THEY HAVE DONE NOTHING TO FIX, CORRECT, OR REPLACE THIS VEHICLE. AT THIS POINT I HAVE PURCHASED OVER $220.000.00 IN JUST OVER ONE YEAR FROM GM, THREE NEW SUV'S THEY ALL MAKE THESE NOISES. DURING THIS TIME, HAVE BEEN IN COUNTLESS 2015 LOANER SUBURBAN'S, TAHOE'S, YUKON'S AND ESCALADE'S EVERYONE OF THIS VEHICLES HAS THIS NOISE ISSUE TO SOME DEGREE. SOME BETTER, SOME WORSE.

ENGINE NOISE AND VIBRATION ON COLD START. VERY LOUD GRINDING NOISE COMING FROM ENGINE. HAD IT LOOKED AT 2 TIMES. DEALER SERVICE MANGER JIMMIE STATES ITS NORMAL. THEY ALL MAKE THAT NOISE. I AM 54 YEARS OLD OWNED MORE THAN 15 CARS IN MY LIFE . THIS IS NOT NORMAL. THEY DO NOT WANT TO FIX IT.

SERVICE AIRBAG SENSOR LIGHT CAME AND STAYS ON WHILE DRIVING, VEHICLE STALLS AND STOPS. VEHICLE STILL RUNNING BUT WILL NOT DRIVE OR REVERSE. I WAS ON A MAJOR STREET AT A LIGHT INTERSECTION AND ALMOST REAR ENDED BY OTHER VEHICLES. TOWED TO A CADILLAC DEALER AND THEY CANNOT FIGURE OUT WHAT THE PROBLEM WAS. STILL AT THE DEALERSHIP. THREE WEEKS PRIOR, THE SAME VEHICLE HAD REPLACED REAR DIFFERENTIAL BUSHINGS, AND I STARTED EXPERIENCING ACCELERATING PROBLEMS AS SOON AS I LEFT THE DEALERSHIP. I CALLED TO COMPLAINT AND WAS TOLD TO RETURN THE VEHICLE BACK WHICH I DID NOT UNTIL NOW. ANY CORRELATION?

SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER CAME ON THE DISPLAY. VEHICLE RUNS AND IDLES ROUGHLY EVEN WHEN IN PARK. TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD TO CALL CADILLAC DEALER ABOUT A SPECIAL COVERAGE ADJUSTMENT: THROTTLE BODY-REDUCED POWER MODE. GM #14582. LOOKED UP THIS SPECIAL ADJUSTMENT AND IT STATES IT IS ON 2008-2011 CADILLAC CTS MODELS. CALLED LOCAL DEALERSHIP AND WAS TOLD IT HAD BEEN DETERMINED THAT BECAUSE MY CAR WAS NOT MANUFACTURED IN A SPECIFIC PLANT, IT WAS NOT INCLUDED. MY CAR IS DOING EXACTLY WHAT THIS SPECIAL ADJUSTMENT COVERS AND I AM NOT ELIGIBLE TO HAVE MY CAR REPAIRED BECAUSE OF WHERE IT WAS BUILT? I WAS TOLD THAT I COULD HAVE A GM CERTIFIED DEALERSHIP VERIFY THE ISSUE AND THEN CALL GM EXPERIENCE REP. IF I WAS NOT SATISFIED WITH RESULTS THEN I COULD CALL GM CUSTOMER SERVICE AND ASK FOR HELP PAYING FOR THE REPAIR. I SHOULD NOT HAVE TO PAY FOR A REPAIR THAT HAS ALREADY BEEN DOCUMENTED AND IS CURRENTLY BEING FIXED ON OTHER CADILLAC CTS VEHICLES. THIS NEEDS TO BE REPAIRED ACROSS THE BOARD AS OBVIOUSLY THIS IS NOT JUST A FAULTY PART PUT ON VEHICLES IN SPECIFIC PLANTS OR WITH SPECIFIC PARTS.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 5 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID WAS LEAKING AND THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,184.