CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CADILLAC SRX
    - LUMBERTON, TX

    REAR LIFT GATE SLAMMED CLOSED WHILE PUTTING ITEMS IN TRUNK. HAD REPLACED BUT WAS TOLD MY VEHICLE WAS NOT A RECALL

    Source: NHTSA WEB SITE
  • 2014 CADILLAC CTS
    - CHICAGO, IL

    2 STARTERS FAILED WITHIN 17,500 MILES. SECOND STARTER FAILED WITHIN 1,000 MILES. 10/18/2015 CAR PARKED IN PARKING LOT. WOULD NOT START. TOWED TO DEALER - DIAGNOSED AS STARTER (MILEAGE 16,264). 11/20/2015 CAR PARKED IN GAS STATION. WOULD NOT START. TOWED TO DEALER - DIAGNOSED WITH SAME PROBLEM AS 10/19/2015 - STARTER ISSUE (MILEAGE 17,243).

    Source: NHTSA WEB SITE
  • 2001 CADILLAC DEVILLE
    - SAINT CHARLES, IL

    TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 72 MPH, THE VEHICLE STALLED AND THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE MANEUVERED TO THE SHOULDER OF THE HIGHWAY WHERE THE VEHICLE WAS SUCCESSFULLY RESTARTED AFTER THE INITIAL ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A PREVIOUS OCCASION. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE CONTINUED TO STALL AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC XTS
    - WESTAMPTON, NJ

    TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE PUSH START BUTTON FAILED TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC DTS
    - LEXINGTON, KY

    HEADLIGHTS GO OUT WHEN MOVING ESPECIALLY AT NIGHT, ALSO CAUSES MOTOR TO RUN ROUGH WHEN THIS HAPPENS. VERY DANGEROUS WHEN LIGHTS GO COMPLETELY OUT DOING 70 MPH...BEGINS FLICKERING, AND THEN OUT. HAVE READ 2006 CADILLAC COMPLAINT FORUMS AND THEY ARE NUMEROUS..BOUGHT CAR USED FROM DEALER...PREVIOUS ONE-OWNER

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - YORKTOWN, VA

    REAR WINDOW SHATTER WHILE SITTING IN GARAGE AND BLOWING A HOLE FROM INSIDE TO OUTSIDE OF THE CAR BEEN IN THE GARAGE FOR 3 DAYS

    Source: NHTSA WEB SITE
  • 2009 CADILLAC SRX
    - HACKETTSTOWN, NJ

    REDUCE ENGINE SPEED KEEP POPPING UP AND WILL NOT LET YOU DRIVE OVER 10MILES PER HR

    Source: NHTSA WEB SITE
  • 2009 CADILLAC SRX
    - HACKETTSTOWN, NJ

    TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE DRIVING AT 30 MPH, THE "REDUCE ENGINE SPEED" WARNING MESSAGE ILLUMINATED WHICH CAUSED THE VEHICLE TO DECELERATE TO 5 MPH ON THE HIGHWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,073.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - CEDAR, PR

    TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CAUSED THE GEAR SHIFT TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC CTS
    - MEDINA, OH

    NHTSA 10043857 -- 2005 CTS ERROR CODE P0016 ENGINE TIMING CHAINS. CAR HAS THE SAME PROBLEM AND ENGINE THAT IS IN TECH BULLETIN SB-11340. 86,176 MILES ON ENGINE WHEN TESTED FOR THIS PROBLEM BY GM DEALERSHIP. I HAD CAR REPAIRED AT DEALERSHIP EARLIER THIS MONTH AND HAVE SUBMITTED RECEIPTS TO CADILLAC FOR REIMBURSEMENT. CURRENTLY I HAVE NOT HEARD BACK REGARDING THE STATUS ON THIS CLAIM. CADILLAC SERVICE REQUEST NUMBER IS 8-1628649320. I AM THE ORIGINAL OWNER. I UNDERSTAND THE AGE OF MY CAR IS OUTSIDE OF THE WARRANTY PERIOD BUT I FEEL THIS IS A DEFECT IN THE ENGINE DESIGN AND CAR REPAIR TOOK 3 DAYS AT THE GM REPAIR FACILITY. THIS IS NOT A MINOR REPAIR OR ROUTINE MAINTENANCE. DURING RESEARCH ON THE INTERNET I FOUND THE TECH BULLETIN AND YOUR REFERENCE NUMBERS REGARDING THIS DEFECT. FORTUNATELY FOR ME THIS CHAIN DID NOT FAIL DURING OPERATION.

    Source: NHTSA WEB SITE