CADILLAC Complaints

LEFT HEADLAMP UNIT CONTAINED SEVERE MOISTURE. BLEW OUT BALLAST OF HID UNIT AT 36000 MILES, HEADLIGHT NOT USABLE. REPLACED ENTIRE HEADLAMP UNIT FOR $1525. NEW UNIT LEAKED AS WELL. ENTIRE HEADLAMP UNIT REPLACED AGAIN. CALLED GM TO ASSIST WITH OBVIOUS FAULTY MANUFACTURED PART FOR FINANCIAL ASSISTANCE. GM CUSTOMER RELATIONS PLAYED DUMB, STATING THEY NEVER HEARD OF THE PROBLEM. CAN'T PASS STATE INSPECTION WITHOUT HEADLIGHTS. THIS WAS A HAZARD AND GM SHOULD REIMBURSE, AND RECALL.

SOMETIMES WHILE ACCELERATING OUR 2014 CADILLAC SRX WILL FEEL TO STUDDER OR SKIP IN ECO MODE OR NOT. SOMETIMES WHILE AT A SLOW SPEED, 10 MPH, THE VEHICLE WILL HARD SHIFT WHILE ACCELERATING OR DECELERATING IN ECO AND NOT. SOMETIMES WHILE SLOWING THROUGH ABOUT 25 MPH THE VEHICLE WILL SURGE FORWARD VERY SLIGHTLY IN ECO AND NOT. AFTER SOME RESEARCH, IT APPEARS THAT 2013 MODELS OF THE SRX HAD SIMILIAR TRANSMISSION ISSUES. REFERENCING RECALL NUMBERS 14V212000 AND 13V097000 WITH DATES OF 04/25/2014 AND 03/15/2013, THESE RECALLS APPEAR TO DUPLICATE THE SAME PROBLEMS THAT WE'RE HAVING IN OUR 2014 SRX, LAG IN ACCELERATION AND TRANSMISSION RELATED ENGINE BRAKING EFFECT.

MY HEADLIGHTS FILL WITH CONDENSATION AND WATER. HAVE READ ON THE CADILLAC FORUMS THAT THOUSANDS OF PEOPLES ON CADILLAC SRX 2010- 2014 ARE HAVING THE SAME PROBLEM. LAST NITE DRIVING IN RAIN ME RIGHT HEADLIGHT SHORTED OUT BECAUSE OF WATER INSIDE THE HEADLITE.I WENT OFF THE SHOULDER OF THE ROAD BECAUSE I COULDNT SEE IF A TREE HAD BEEN THERE I WOULD HAVE BEEN HURT OR KILLED.THIS IS A SAFETY ISSUE AND I IN FORMED CADILLAC ANOUT IT AND WAS TOLD THERE WAS NOTING THEY COULD DOMY CAR HAS 56,670 MILES I BOUGHT IT WITH 52,300 MILES SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED .THESES LIGHT COST 1200.00 DOLLARS WHICH IS WHY CADILLAC WILL NOT RECALL THEM FOR SAFETY.I WAS GOING AROUND A CORNER AT THE SPEED LIMIT OF 45 MPH.WENT OF THE ROSD INTO A FIELD NO DAMAGE TO CAR OR PROPERTY BUT WHEN YOUR LITES FAIL AT NITE IN RAIN ITS EASY TO HAVE AN ACCIDENT OR GET KILLED OR KILL SOMEONE ELSE.

STRONG SMELL OF GASOLINE WAS COMING FROM THE CAR WHILE DRIVING AND WHILE STATIONARY. TOOK CAR TO BE CHECKED OUT AND LEARNED THAT A CRACK AND LEAK WAS IN THE PLASTIC SUPPLY LINE OF THE FUEL PUMP MODULE. THIS CAUSED FUEL TO SPILL AND SETTLE ON TOP OF THE FUEL TANK WHICH CREATED A DANGEROUS CONDITION AND POSSIBLE FIRE.

FIRST IN LINE WHILE STOPPED AT A LEFT-TURN LIGHT ON A CITY STREET. LIGHT TURNED GREEN, BEGAN TO ACCELERATE. MID-WAY THROUGH THE TURN, HEARD A "POP", LOST STEERING CONTROL, AND THE REAR END SPUN CAR INTO THE CURB. KEEP IN MIND THIS IS A 4-WHEEL-DRIVE CAR. WHEN THE CAR CAME TO A STOP, THE NOSE OF THE CAR WAS RESTING ON THE FRONT PASSENGER TIRE AND WHEEL. THE RIGHT-REAR WHEEL WAS SCRATCHED AND ABRADED ALL AROUND BECAUSE IT WAS STILL SPINNING WHEN IT HIT THE CURB. THE FRONT RIGHT WHEEL HAS DAMAGE ONLY ON HALF OF IT BECAUSE IT STOPPED SPINNING WHEN THE NOSE DROPPED ONTO IT. LOOKING UNDER THE CAR I SAW THE FRONT-RIGHT LOWER CONTROL ARM BROKE IN MID-TURN. IN ADDITION TO FRONT RIGHT SUSPENSION DAMAGE, VEHICLE RECEIVED DAMAGE TO RIGHT REAR SUSPENSION. NO DAMAGE TO BODY FROM THE INCIDENT. GM HAD A REPRESENTATIVE INSPECT THE CAR AND PULL THE "BLACK BOX" DATA ON OCTOBER 8, 2015. MAXIMUM SPEED DURING THE INCIDENT WAS 38MPH. WERE ABLE TO JACK UP THE CAR. FRONT WHEEL HANGING LOOSE AND EASY TO MOVE BY HAND. STRUT/SHOCK/SPRINT TOWER ATTACHMENT BROKEN AT WHEEL HUB BEHIND BRAKE DISK. FRONT 4-WHEEL-DRIVE-AXEL BROKEN. ANTI-ROLL BAR LINKAGE BROKEN.

PASSENGER SIDE AIRBAG SENSOR IS NOT WORKING . REFILLED GAS TANK WHEN RESTARTED CAR SERVICE AIRBAG LIGHT CAME ON .SEEMS TO ME SOMETHING GM SHOULD FIX.

NHTSA CAMPAIGN NUMBER: 14V355000 GM IS MAKING A HALF-HEARTED "REPAIR" BY PLACING AN INSERT INTO THE KEY. I'VE FOUR TIMES REQUESTED THEY MAIL ME THE INSERTS. THEY REFUSE. I MUST BRING IN THE CAR SO THE DEALER CAN RECORD THE VIN OR THEY WON'T GET PAID. I CAN'T SPEND 2 HOURS TRAVELING TO A DEALERSHIP AND WAITING FOR THE KEY INSERTS. IT'S NOT A VEHICLE REPAIR AND GM DOESN'T NEED MY VEHICLE. JUST THE KEYS! I HAVE FOUR KEYS IN THE HANDS OF DIFFERENT FAMILY MEMBERS. GATHERING THEM AND MAKING A TRIP TO THE DEALERSHIP IS UNREASONABLE. NHTSA SHOULD REQUIRE GM TO MAIL INSERTS TO OWNERS TO PLACE INTO THE KEYS WHEN REQUESTED.

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHEN THE VEHICLE WAS STARTED, THE BRAKE LIGHT WOULD REMAIN ILLUMINATE WHILE THE VEHICLE WAS BEING DRIVEN. WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THE VEHICLE WOULD START AFTER MANIPULATING THE WIRING HARNESS UNDERNEATH THE FRONT DRIVER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE DEALER WOULD INSTALL TWO KEY RINGS AND AN INSERT IN THE KEY SLOT OR A COVER OVER A KEY HEAD ON ALL IGNITION KEYS, FREE OF CHARGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

I HAVE A 2004 CADILLAC CTS I HAVE REPLACED THE ECM, THROTTLE BODY 3 TIMES, GAS PEDAL, WIRING HARNESS FOR THE THROTTLE BODY, BUT THE THROTTLE BODY POSITION WILL BE LEARNED FOR ABOUT A MONTH THEN MY VEHICLE WOULD GO INTO LIMP MODE ALMOST CAUSING SEVERAL CAR ACCIDENTS. I HAVE TRIED JUST ABOUT EVERYTHING I HAVE HAD THE ENGINE REPLACED AS WELL. I DON'T WANT TO LET THIS VEHICLE GO BUT THIS ISSUE WILL NOT STOP. IT IS A HUGE SAFETY ISSUE AND I NEED IT FIXED BEFORE ME OR ONE OF THE OTHER GM OWNERS LOSE THEIR LIVES.