CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CADILLAC SEVILLE
    - GLENDALE, AZ

    TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC CTS
    - UPPER MARLBORO, MD

    TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED BY THE TECHNICIANS THAT THE BRAKE LINES AND CALIPERS NEEDED TO BE REPLACED DUE TO CORROSION. THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,578.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC SRX
    - POTSDAM, NY

    THE TRANSMISSION LOCKED UP WHEN GOING UP A HILL IN THE ADIRONDACK MOUNTAINS. THE CAR WOULD NOT ACCELERATE NOR WOULD IT SHIFT AND WE HAD TO IMMEDIATELY PULL OFF THE ROAD. IT LURCHED AS IF TRYING TO SHIFT WAS UNABLE TO DO SO. IF WE HAD BEEN IN THE PASSING LANE ON AN INTERSTATE WHEN IT HAPPENED IT COULD HAVE BEEN VERY SERIOUS SINCE WE LOST CONTROL OF OUR SPEED. THE CAR WOULD NOT GO INTO REVERSE OR IN NEUTRAL AFTER IT STOPPED. WE WERE TOWED TO A DEALER THE THE ENTIRE TRANSMISSION HAD TO BE REPLACED. THE DEALER CONTACTED GM AND, AFTER DESCRIBING THE PROBLEM, WAS TOLD IMMEDIATELY WHAT HAD HAPPENED TO THE TRANSMISSION. CLEARLY, THIS WAS NOT AN UNUSUAL PROBLEM.

    Source: NHTSA WEB SITE
  • 1997 CADILLAC ELDORADO
    - DETROIT, MI

    TL* THE CONTACT OWNS A 1997 CADILLAC ELDORADO. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE BEGAN SMOKING. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - IMPERIAL BEACH, CA

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE IN PARK, THE CONTACT ATTEMPTED TO TURN THE VEHICLE OFF. THE KEY FAILED TO SHIFT AND REMAINED IN THE ON POSITION. AS A RESULT, THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE IGNITION LOCK ASSEMBLY AND TWO KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CADILLAC SRX
    - ALTAMONTE SPRING, FL

    TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE TRAVELING AT VARIOUS SPEEDS AND ATTEMPTING TO COME TO A STOP, THE BRAKES WERE APPLIED BUT THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE CONTACT FELT A SLIGHT JERKING MOTION. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - BURNET, TX

    TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FAILED TO FULLY ILLUMINATE AND DIMINISHED THE CONTACT'S VISIBILITY. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS IN ORDER TO INCREASE VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC SRX
    - KILLEEN, TX

    POWER STEERING ENGAGES ON ITS OWN AND CAUSES PROBLEMS WHEN I AM TURNING INTO TRAFFIC. THERE IS A PROBLEM WITH THE POWER STEERING PUMP THAT IS CAUSING IT TO TURN ONLY WHEN IN MOTION AND IT IS STILL HARD TO TURN.

    Source: NHTSA WEB SITE
  • 2015 CADILLAC CTS
    - SHREVEPORT, LA

    TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT STATED THAT THE REAR OF THE VEHICLE SWERVED OUT OF CONTROL WHILE DRIVING 45 MPH. THE CONTACT WAS ABLE TO BRING THE VEHICLE UNDER CONTROL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 6,038.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 CADILLAC ESCALADE
    - CINCINNATI, OH

    BRAKE LINES CORROSION. CAUSED TOTAL BRAKE FAILURE. LUCKILY NO OTHER VEHICLES WERE PRESENT AT STOP LIGHT WE RAN. THIS IS THE MOST DANGEROUS SITUATION I'VE EVER ENCOUNTERED.

    Source: NHTSA WEB SITE