CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 CADILLAC DTS- SAPULPA, OK
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING AT NIGHT, THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 CADILLAC SRX- WOODSTOCK, GA
WHILE ROLLING IN BUMPER TO BUMPER TRAFFIC TRANSMISSION SHIFTS VERY HARD FROM 1ST TO 2ND GEAR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- TRAVERSE CITY, MI
THE STATE OF MICHIGAN HAS MANDATED THAT ALL LIMOUSINES AND LIMOUSINE BUSES ARE REQUIRED TO HAVE THE REAR DOOR LOCKING MECHANISM DISABLED AND THE DOOR KNOBS REMOVED; AS WELL AS THE ABILITY TO ELECTRONICALLY LOCK THE DOORS WHILE IN MOTION OR AT REST! THIS MANDATE SEEMS TO BE A STATE OF MICHIGAN REQUIREMENT ONLY. I AM GRAVELY CONCERNED THAT THIS WILL GIVE A CUSTOMER / INDIVIDUAL THE ABILITY TO OPEN THE DOOR WHILE THE VEHICLE IS IN MOTION WHICH WILL RESULT IN SERIOUS INJURY OR DEATH! PLEASE CONTACT ME AT [XXX] IF I AM WRONG IN THIS CONCERN...[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2000 CADILLAC ELDORADO- WHITTIER, CA
TL* THE CONTACT OWNS A 2000 CADILLAC ELDORADO. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT FELT A BURNING SENSATION ON HIS RIGHT FOOT AND NOTICED THAT AN UNKNOWN HOT LIQUID WAS LEAKING ONTO THE ACCELERATOR AND BRAKE PEDALS. THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD AND, IN THE PROCESS, SUSTAINED SERIOUS INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC CTS- GASTONIA, NC
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,180.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 CADILLAC ESCALADE ESV- CONYERS, GA
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. WHILE DRIVING AT 60 MPH, THE SPEED REDUCED TO 25 MPH AND THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CONTACT APPLIED FORCE TO THE ACCELERATOR PEDAL IN ORDER TO INCREASE SPEED. UNKNOWN WARNING INDICATORS ILLUMINATED EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V240000 (ELECTRICAL SYSTEM) AND 08V441000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC SRX- HOUSTON, TX
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN) THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC DTS- PHILADELPHIA, PA
AFTER RESEARCHING MY HEATER/COOLER PROBLEM IN MY SEATS I FIND THE CADILLAC NEEDS TO BE HELD RESPONSIBLE FOR THE PROBLEM THAT HAS EXISTS FOR A LONG TIME AND EVEN AFTER CONSULTING AUTHORIZED CADILLAC DEALESHIPS I HAVE BEEN GIVEN THE RUN AROUND BECAUSE THEY COULD NOT FIND THE PROBLEM! I JUST WANT CADILLAC TO FIX MY CURRENT HEAT/COOLER PROBLEM IN MY SEATS!
Source: NHTSA WEB SITE -
2008 CADILLAC CTS- WAXAHACHIE, TX
THE FUEL PUMP FUEL FEED LINE HAS DEVELOPED A LEAK AND IS SPRAYING FUEL CREATING A FIRE HAZZARD. ON TOP OF THE TANK SITS THE FUEL PUMP. ON THE FUEL PUMP THE FEED TUBE CONNECTS TO THE FUEL LINE WHICH THEN GOES TO THE ENGINE. THIS LEAK CREATED A FUEL ODOR AND GOT PROGRESSIVELY WORSE. I FOUND DAMPNESS ON TOP OF THE TANK, WHICH WAS GASOLINE. UPON MY FURTHER INVESTIGATION I NOTICED THE FUEL SPRAYING OUT OF A PIN HOLE SIZED CRACK. THIS IS SIMILAR TO A RECALL ISSUED ON OTHER GM VEHICLES IN THE PAST AND I FEEL THE CADILLAC CTS SHOULD BE INCLUDED. I'VE NOTICE OTHER PEOPLE HAVING THE SAME ISSUES VIA AN ONLINE SEARCH AT CADILLAC WEB FORUMS. I PERFORMED THE REPAIR MYSELF BUT IT IS A VERY LABOR INTENSIVE AND EXPENSIVE REPAIR FOR A NON CAPABLE PERSON IF DONE BY A DEALER OR REPAIR SHOP. WE ARE TALKING ABOUT A 6 HOUR JOB BECAUSE THE REAR FRAME, DIFFERENTIAL, EXHAUST ETC MUST BE REMOVED TO ACCESS THE GAS TANK. A MAJOR ISSUE AND SAFETY RISK IN MY VIEW. THE LEAK WILL OCCUR WHENEVER THE CAR IS ON AS WELL AS OFF SINCE THE FUEL SYSTEM IS UNDER PRESSURE. WHEN CAR WAS PARKED - MY GARAGE SMELLED LIKE GAS THE LEAK WAS SO BAD. ** I HAVE PHOTOS AND VIDEO AND WILL UPLOAD AT A LATER TIME. ** THIS CAR IS A PERFECTLY MAINTAINED VEHICLE AND STILL APPEARS BRAND NEW - NO ABUSE OR OTHER ISSUES CAUSED THIS DEFECT IN THE FUEL PUMP MODULE.
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- GLENVIEW, IL
TL* THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT, CAUSING HIS HEAD TO MAKE CONTACT WITH THE DASHBOARD. AFTER THE CRASH, ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK, AND KNEES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE