CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 CADILLAC CTS
    - WESTLEY CHAPEL, FL

    TL* THE CONTACT OWNED A 2008 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN NOSE, FACIAL LACERATION, AND A CHIPPED TOOTH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC CTS
    - MONTGOMERY, IL

    MY CAR SHOWS TO REPAIR MY AIR BAG. READING ON THE RECALL FOR THE IGNITION RECALL IT CAN EFFECT THE AIR BAG. TWO WEEKS AGO I HAD THE KEY TAKEN CARE OF AND NOW ALL OF A SUDDEN THE AIR BAG SHOWS UP TO BE REPAIRED. I WILL BE GOING INTO THE DEALER TODAY TO SEE WHAT IS HAPPENING. I WAS TOLD ON THE PHONE IT COULD BE ANY WHERE FROM $300.00 TO THREE THOUSAND. HOW CRAZY IS THIS. LOOKING UP THE VIN NUMBER I CAN'T FIND MY VIN NUMBER IF IT IS A RECALL FOR THE AIR BAG I DO NOT INTEND TO SPEND THAT KIND OF MONEY ON MY CALL FOR AN AIR BAG FIX. PLEASE HELP TO EASE MY MIND IF MY AIRBAG IS A RECALL.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC ESCALADE
    - CETRONELLE, AL

    TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AT ONCE AND THE DOORS BEGAN LOCKING AND UNLOCKING. THE DEALER STATED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC CTS
    - SAUK VILLAGE , IL

    TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - SAMSON, AL

    SERVICE ENGINE LIGHT CAME ON AT 93203 MILES. OBD CODE P0008 TIMING CHAIN PROBLEM. THERE'S A SPECIAL COVERAGE ADJUSTMENT (SCA) #11340C ON 2007-2009 CADILLAC CTS VEHICLES FOR THAT KNOWN PROBLEM. I'M AT THE CADILLAC DEALER AND MY SPECIFIC VIN DOESN'T FALL UNDER THAT SCA. I CALLED THE CADILLAC HQ AND THEY OPENED A CASE #71-1492554265 AND TOLD ME TO FILE A COMPLAINT WITH THE NHTSA. THE SCA IS 10YRS OR 120K MILES. IT'S A KNOWN PROBLEM WHICH NEEDS TO BE ADDRESSED. THANK YOU

    Source: NHTSA WEB SITE
  • 2006 CADILLAC STS
    - LEVITTOWN, NY

    TL* THE CONTACT OWNS 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 09/08/15*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CADILLAC CTS
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED. THE OTHER DRIVER WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC DTS
    - PAOLI, PA

    AS PART OF STATE INSPECTION, TOLD DEALER THAT FRONT SEATS ARE NOT HEATING. TOLD BY DEALER THAT PROBLEM WAS "CONNECTOR TO CLIMATE CONTROL SEAT MODULE BURNED/SHORTED OUT MODULE" AND TO REPLACE CONNECTOR AND MODULE WOULD COST $1016. ASKED DEALER PERSONNEL IF A SAFETY ISSUE AND THEY SAID IT IS A ROUTINE/RECURRING PROBLEM WITH THESE COMPONENTS MELTING FROM THE HEAT BUT DON'T WORRY IT'S NOT A SAFETY ISSUE (DESPITE REFERENCE TO " BURNED/SHORTED OUT"). INTERNET SEARCH SHOWED SIMILAR PROBLEM WITH SAME COMPONENTS IN OTHER CADILLACS BUT ACCOMPANIED BY/WITH SMOKE AND/OR FIRE-- IF OCCURS WHILE OPERATING VEHICLE AT A HIGH SPEED ON A BUSY STREET OR HIGHWAY, COULD RESULT IN A MAJOR ACCIDENT INVOLVING SERIOUS INJURY OR DEATH. NEEDS TO BE INVESTIGATED. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - CALGARY, ID

    WHILE VERY SLOWLY TURNING INTO A PARKING SPOT MY 2006 CADILLAC CTS ACTED AS THOUGH THE ABS WAS ENGAGING AND WOULD NOT STOP. I HAD TO MANUALLY PUT THE TRANSMISSION INTO PARK TO STOP. THIS HAS NOW HAPPENED 4 TIMES UNDER SIMILAR SCENARIOS. EACH TIME THIS HAPPENS 'SERVICE BRAKE ASSIST' APPEARS ON THE DRIVER DISPLAY AND THE T/C AND ABS LIGHTS COME ON. AFTER THE CAR HAS BEEN SHUT OFF AND THEN RESTARTED THE DISPLAY IS NORMAL, DASH LIGHT S ARE OUT AND THINGS WORK NORMAL, UNTIL IT DOES IT AGAIN. I AM IN CANADA, BUT AFTER RESEARCHING THIS PROBLEM HAVE FOUND MANY, MANY SIMILAR INCIDENCES AND FELT ADDING TO THE LIST MAY HELP TO ENGAGE GM TO ISSUE A RECALL.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC SRX
    - TAYLOR, MI

    I WAS IN A SEVERE CRASH AND SUFFERED A SEVERE CONCUSSION. MY RIBBON FLEW OFF MY HEAD WHEN I CAME TO, I DID LOSE CONSCIOUSNESS AND WOKE UP TO ON STAR TELLING ME MY VEHICLE WAS IN A CRASH. I HAVE SEVERE PAIN IN MY NECK SHOULDER, ABRASIONS TO THE LEFT SIDE OF MY BODY AND BRUISING. THE VEHICLE IS TOTALED BUT THE AIRBAG NEVER DEPLOYED AND IT SHOULD HAVE WITHOUT A DOUBT. THERE WAS SEVERE DAMAGE TO THE ENTIRE VEHICLE.

    Source: NHTSA WEB SITE