CADILLAC Complaints

THE AIRBAG WARNING INDICATOR DASH & RADIO APPEARED 6/24/2015. I TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AT BAYVIEW CADILLAC, FT. LAUDERDALE. FL ON 6/27/2015. I WAS ADVISED THAT PROBLEM WAS THAT AIRBAG SENSOR IN PASSENGER SET NEEDED TO BE REPLACED AT PRICE OF $800. FURTHER THAT THE PROBLEM WAS THAT THE AIR BAG SENSOR, WHICH THE SERVICE TECH DESCRIBED AS "PILLOW LIKE," PROBABLY HAD A KINK IN IT. THERE WAS A RECALL (NHTSA CAMPAIGN NUMBER 10V105000), HOWEVER, BOTH BAVIEW CADILLAC AND GM RECALL CENTER ADVISED THAT MY VEHICLE WAS NOT INCLUDED. I SPOKE TO GM RECALL CENTER AND WAS ASSIGNED CASE NUMBER 71-1494438978. I WAS TOLD THAT GM WOULD OFFER NO RELIEF ON REPAIR COST. I CANNOT AFFORD TO SPEND $800 ON A NON MECHANICAL, WARNING LIGHT ISSUE. I WILL MOST LIKELY ATTEMPT TO DISABLE THE WARNING LIGHT. I WAS TOLD BY BOTH LOCAL AND CENTRAL GM/CADILLAC PERSONNEL THAT THE AIRBAG IS STILL OPERATIVE DESPITE THE MALFUNCTIONING WARNING LIGHT. BECAUSE NHTSA PUBLIC INFO DOES NOT PROVIDE VIN #'S, RATHER THE TERM "CERTAIN MODEL YEAR 2005-2007 CADILLAC CTS VEHICLES," I MUST DEPEND ON GM'S HONESTY ... WHICH I DO. MY REASON FOR REGISTERING AN OFFICIAL COMPLAINT IS TO ALERT NHTSA THAT ADDITIONAL VEHICLES MAY BE INVOLVED.

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT DISCOVERED FLUID LEAKING UNDER THE VEHICLE AND A BANGING NOISE WAS PRESENT WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL BOLTS WERE WORN AND A GASKET HAD RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 112,200. UPDATED 09/15/15*LJ UPDATED 11/03/2017*CN

TL* THE CONTACT OWNS A 1998 CADILLAC DEVILLE. THE CONTACT STATED THAT FUEL FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN INSPECTED THE VEHICLE AND FOUND TWO PIN SIZE HOLE ON THE PLASTIC FUEL LINE. AS A RESULT, THE FUEL LINES WOULD NEED TO BE REPLACED WITH METAL LINES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,211.

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG SERVICE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,811.

THE ENGINE FELL OUT THE ENGINE CRADDLE BROKE LOSE FROM THE FRAME IT RUSTED THROUGH THE REST OF THE CAR HAS NO RUST AND IS IN PERFECT CONDITION.THANK GOD I HAD JUST GOTTON OF THE HIGHWAY AND IT HAPPENED STPPED AT THE STOP SIGN.DO I HAVE ANY RECOURSE .

THE CAR SERGE'S ALL THE TIME, THE MOTOR SOUNDS LIKE A DIESEL WHEN YOU START IT FOR ABOUT 10 SECONDS THEN GOES AWAY. HAD THE OIL CHANGED AND DID EVERYTHING I AND THE MECHANICS COULD DO AND IT IS STILL THERE. THE KEY KEEPS GETTING STUCK AND HARD TO START. THIS CADILLAC SRX ONLY HAS 82K MILES AND THIS HAS BEEN GOING ON FOR OVER 25K MILES. GUESS I JUST NEVER NEED TO BY A CADILLAC AGAIN.

THE KEY STICKS IN IGNITION. DIFFICULT TO GET THE "LOCKING SYSTEM" ?? TO RELEASE SO THE KEY WILL COME OUT. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 MONTHS. I HEARD ABOUT THIS WEBSITE TODAY ON THE RADIO. HOPE YOU CAN HELP ME.

TL* THE CONTACT OWNED A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT TURNED SHARPLY TO AVOID AN ANIMAL. THE ENGINE STALLED, BUT THE VEHICLE CONTINUED TO COAST AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS LAUNCHED THROUGH THE WINDSHIELD. THE CONTACT SUSTAINED LOWER BACK, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE WAS ALREADY EXPERIENCED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING 45 MPH, THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,400.

I TOOK MY WIFE TO GET A HAIR CUT ON SATURDAY JUN 20TH; WHEN SHE WAS DONE A COUPLE HOURS LATER WE RETURNED TO THE CAR AND NOTICE IT WAS FILLED WITH SMOKE. I DIDN'T SEE ANY FIRE BUT COULD SMELL SOMETHING WAS MELTING, I UNPLUGGED THE BATTERY FIGURING THAT IT MAY BE ELECTRICAL RELATED. I OPENED ALL THE DOORS TO LET THE SMOKE OUT ONCE THE SMOKED CLEARED I PLUGGED THE BATTERY BACK IN AND DROVE IT TO MURDOCKS CHEVY DEALERSHIP TO HAVE THE MECHANICS TAKE A LOOK. THEY FOUND THAT THE MOTOR THAT CONTROLS THE FORWARD MOVEMENT ON THE PASSENGER SEAT HAD FAILED OR SHORTED AND MELTED. I AM NOT SURE IF THE MECHANIC REPORTED THE INCIDENT SO I AM FILLING OUT THIS FORM. ..UPDATED 08/31/15 *BF