CADILLAC Complaints

I ORIGANALLY TOOK CAR IN FOR BAD EGINE IN WHICH POTAMKIN DEALER IN MANHATTAN REPLACED WITH A BRAND NEW ONE. THIS WAS IN JUNE OF 2014 AND I HAD TO TAKE IT BACK ABOUT 4 TO 5 DIFFERENT TIMES FOR ISSUES WITH THE ENGINE AND THAT CAUSE PROBLEMS TO THE TRANSMISSION. THERES TOO MUCH PROBLEMS WITH THIS CAR TO EVEN EXPLAIN IN DETAIL AND THE CAR HAS BEEN THERE OVER A YEAR IN AND OUT.

2011 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER STATED HE DECIDED NOT TO COMPLY WITH THE RECALL, DUE TO THE FACT CHRYSLER IS NOT PROVIDING A PROPER SAFETY FIX. HOWEVER, HE DID REMOVE THE ADDITIONAL KEYS. *JB UPDATED 07/08/15.*JB

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE DRIVING AT 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE PINION SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE DRIVING 10 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER AN UNKNOWN RECALL; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL TAPPING SOUND WHICH WOULD BECOME LOUDER AS THE SPEED WAS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.

VEHICLE LOCKS ITSELF. "CHECKED" THREE TIMES PREVIOUSLY, NOTHING FOUND. THEN BACK PASSENGER SIDE LOCK FAULTY & REPLACED. ON 6/2/15 I TOOK MY CAT TO THE VET, REMOVED THE KEYS FROM THE IGNITION, DID NOT LOCK THE DOOR, PLACED THE KEYS ON THE CAT CARRIER, CLOSED THE DRIVER'S DOOR, WALKED AROUND TO PASSENGER SIDE TO GET THE CAT. BEFORE I COULD OPEN PASSENGER DOOR, CAR LOCKED ITSELF. WITNESSES 6-8 PEOPLE, INCLUDING MYSELF, TRYING TO EITHER BREAK A WINDOW OR PICK THE LOCK. CITRUS HTS CA. FIRE DEPT. CALLED. THE BACK DRIVER'S 'SIDE WINDOW WAS BROKEN WITH A TOOL I HAVE NEVER SEEN BEFORE. ALARM DID NOT GO OFF. NEITHER THE DOOR BUTTONS, THE DOOR UNLOCK RELAY SWITCH NOR THE DOOR HANDLES WOULD WORK MANUALLY. AFTER THE GLASS WAS BROKEN OUT AND AFTER THE 3RD TIME TRYING THE KEY, DOOR UNLOCKED/ALARM WENT OFF. FIRE DEPT SAID NOT TO DRIVE THE CAR UNLESS THE WINDOW WAS OPEN, SO IF I GOT LOCKED IN, I COULD AT LEAST GET OUT. CAR WAS TOWED TO DEALERSHIP. RENTED AN ENTERPRISE CAR (WHERE AUTO WAS PURCHASED/10,000 MILES OR SO ON IT). I HAVE OVERLAPPING WARRANTIES & AUTO INSURANCE. DEALERSHIP CANNOT FIND ANY PROBLEM WITH CAR, I HAVE TO PAY FOR THE RENTAL CAR. (BECAUSE OF THIS, ENTERPRISE EXTENDED THE "COURTESY" CORPORATE RATE OF $980.00 PER MONTH. WINDOW GLASS APPEARED DIFFERENT FROM ANY OTHER AUTO GLASS. IT WOULD NOT BREAK. I AM UNDER THE DEDUCTIBLE FOR THE AUTO INSURANCE COMPANY & ENTERPRISE WARRANTY WILL NOT COVER THE RENTAL CAR UNLESS SOMETHING IS FOUND TO BE WRONG WITH SAID CAR. CAT LOCKED IN CAR FOR 45 MIN. O/S TEMP WAS ABOUT 93 DEGREES. CAT HAD TO BE PUT TO SLEEP. I DO NOT WANT TO RETRIEVE/ DRIVE THE CAR FOR FEAR THAT I WILL BE LOCKED IN AND UNABLE TO GET OUT. WHAT IF THIS HAD BEEN A PERSON? AT THIS TIME, THE CAR IS WITH THE DEALERSHIP, WHO SUGGESTED THAT I BUY A NEW CAR. HELP!!!!!!!!!

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT'S VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE WHEEL BEARING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 09/18/15*LJ

WHILE DRIVING, ELECTRICAL SYSTEM BEGINS TO SHUT OFF AND ON, CAUSING TRANSMISSION TO FAIL, DASH BOARD FLUCTUATION, RADIO AND GPS RESET, POWER LOCKS TO OPEN AND CLOSE, ECT. WHILE OCCURRING, VEHICLE IS UNABLE TO ACCELERATE AND JERKS BASED ON TRANSMISSION ENGAGING AND DISENGAGING CONTINUOUSLY.

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL STARTED TO SHAKE. THE CONTACT MENTIONED THAT THERE WAS A CLICKING SOUND EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FRONT OF THE VEHICLE AND THE FUEL INJECTOR AND MASS AIR SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

MY REAR HATCH WILL NOT OPEN WITH KEY PAD OR FROM IN SIDE THE VEHICLE. WHY DON'T YOU HAVE A KEY ENTRY FOR THIS KIND OF PROBLEM? THIS IS A SAFETY HAZZARD.