CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 CADILLAC CTS
    - RACINE, WI

    TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE HAD TO COOL DOWN COMPLETELY BEFORE THE VEHICLE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC CTS
    - SACRAMENTO, CA

    MOST OFTEN WHEN DRIVING AT SPEEDS 15 MPH OR LESS AND DOING A TURN (SUCH AS PARKING OR GOING THROUGH A DRIVE THROUGH), YOU CANNOT PUSH IN THE BRAKE PEDAL AND STOP THE VEHICLE. YOU HAVE TO TO RAPIDLY PRESS AND DEPRESS THE BRAKE PAD UNTIL THE BRAKES ENGAGE AND STOPS THE VEHICLE BEFORE HITTING THE VEHICLE IN FRONT OF YOU OR SOME OTHER OBJECT. I HAVE ALSO EXPERIENCED THIS DURING AN EMERGENCY STOP AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN TO THE DEALER FOR REPAIR. THEY WERE SUPPOSED TO HAVE FIXED THE PROBLEM. $1000 LATER THE SAME PROBLEM IS PRESENT. SECOND ISSUE WITH THIS VEHICLE, THE ANTI-THEFT SYSTEM PERIODICALLY TRIPS ITSELF AND THE CAR CANNOT START FOR APPROXIMATELY 10 MINUTES.

    Source: NHTSA WEB SITE
  • 1995 CADILLAC ELDORADO
    - MIAMI , FL

    TL* THE CONTACT OWNS A 1995 CADILLAC ELDORADO. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE PLASTIC FUEL LINES WERE NOT REPLACED WITH THE STAINLESS STEEL FUEL LINES. THE GMC DEALER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V110000 (FUEL SYSTEM, GASOLINE). THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC XTS
    - MIAMI, FL

    2013 CADILLAC XTS. CONSUMER WRITES IN REGARDS TO VEHICLE REAR SUSPENSION PROBLEMS. *SMD THE CONSUMER STATED FOR THE THIRD TIME, THE REAR SUSPENSION HAD BOTTOM OUT. THE LAST TIME THE SUSPENSION FAILED, THE COMPRESSOR WAS REPLACED. *JB

    Source: CONSUMER LETTER
  • 2006 CADILLAC STS
    - AMSTERDAM, OH

    TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WHILE THE SERVICE STABILITY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1994 CADILLAC DEVILLE
    - CERES, CA

    THE TRUNK DOES NOT OPEN FROM THE INSIDE OR OUT, WITH KEY OR WITHOUT, MALFUNCTION OR DEFECT IN ASSEMBLY OF VEHICLE. I TOOK THE AUTO TO THE DEALERSHIP (TURLOCK - SMITH CHEVROLET CADILLAC, INC.) AND WAS CHARGED FOR THEM TO LOOK AT THE PROBLEM AND THEY ATTEMPTED TO BREAK INTO THE TRUNK WITHOUT SUCCESS. ACCORDING TO THE DEALERSHIP I WAS TOLD THIS MODEL YEAR HAS A PROBLEM WITH THIS DEFECTIVE ISSUES. THERE IS NO WAY TO GET INTO TRUNK WITHOUT DIS ASSEMBLY. BASICALLY BREAKING IN TO THE TRUNK AND REBUILDING THE ENTIRE LOCK DOWN ASSEMBLY. I AM EXTREMELY DEPRESSED, I CAN DO NOTHING ABOUT PROBLEM OTHER THAN RE-ASSBLE THE WHOLE MESS CADILLAC CREATED BY THIS MALFUNCTIONING ISSUE.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - MORRISTOWN, NJ

    TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. WHILE DRIVING AT 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY. THE MANUFACTURER SUGGESTED TAKING THE VEHICLE TO THE AUTHORIZED DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC STS
    - PAYSON , AZ

    TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING AT 60 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC ESCALADE ESV
    - SCOTLAND NECK, NC

    TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING AT 58 MPH IN THE RAIN, A DEER JUMPED IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO TWO TREE STUMPS AND THE VEHICLE FLIPPED OVER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC DTS
    - AUSTIN , TX

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE STARTING THE VEHICLE, THE KEYS COULD BE REMOVED OUT OF THE IGNITION SWITCH WHILE IN THE ON POSITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 123,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE