CADILLAC Complaints

I JUST RETURNED FROM MY LOCAL CADILLAC DEALER AND HAD TO REPLACE THE LEFT REAR WHEEL HUB AND SENSOR. THIS IS THE THIRD TIME I HAVE HAD TOP REPLACE THE WHEEL HUBS AS THE LAST 2 WERE THE RIGHT REAR AND LEFT FRONT ONES. I AM CURIOUS TO KNOW IF THIS IS AN ONGOING PROBLEM RELATED TO ANY SPECIFIC DISCLOSED OR NON DISCLOSURE BY CADILLAC. I QUESTIONED THE SERVICE ADVISOR AT CADILLAC AND HE SUGGESTED THAT I HANG ONTO THE DAMAGED PARTS AND INVOICES FOR THE REPAIRS. I INQUIRED FURTHER WITH THE SERVICE ADVISOR IF THIS WAS AN OUTSTANDING ISSUE WITH THIS MODEL AND HE SUGGESTED THAT THERE HAVE BEEN PROBLEMS WITH 2008-2012 CADILLAC WHEEL HUBS. I WANTED TO ALERT NHTSA TO THIS AND SUGGEST THAT MAYBE THERE SHOULD BE SOME INPUT FROM CADILLAC WITH REGARDS TO AN ISSUE THAT SHOULD BE LOOKED AT FURTHER.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING AT 35 MPH, THE TRACTION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE RESTARTED, BUT LOST ACCELERATION AND THE STABILITY LIGHT ILLUMINATED. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTION WIRE FROM THE COMPUTER TO THE ACCELERATOR PEDAL WAS NOT CONNECTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,295.

TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD EIGHT MISFIRES AND THE ICM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

MY 2003 CTS CADILLAC KEY STUCK IN IGNITION AND CAR ENGINE SHUTS COMPLETELY DOWN. THE ECM IS READING LIKE SOMEONE IS STEALING THE VEHICLE WHILE DRIVING OF PARK AND WANT START. DEFECTIVE RECALL. GM SHOULD REIMBURSE CUSTOMERS FOR THIS DEFECTIVE PRODUCT. THEY DID NOT FIX THE RECALL PROBLEM, THEY JUST PUT A BAND AID ON IT AND SHOULD BE HELD RESPONSIBLE FOR THIS RECALL FOR THEIR DEFECTIVE PRODUCT. NO QUALITY IN THEIR VEHICLES. THE CONSUMER IS PAYING TOO MUCH FOR THEIR DEFAULTS. THIS ARE NOT CHEAP INVOICE VEHICLES, WHILE THEY ARE GETTING BAIL OUTS, NOW WE KNOW WHY. AND PAYING THEIR CEO BILLIONS OF DOLLARS ON THE CONSUMER'S BACK. WHY?? NO CONSUMER, NO JOBS FOR ANY OF GM EMPLOYEES. I WANT TO BE REIMBURSED. AGED OF THE VEHICLE HAS NOTHING TO DO WITH DEFAULT OF GM VEHICLE PRODUCTS.

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 55 MPH OVER A POTHOLE, THE VEHICLE SWAYED FROM THE LEFT TO THE RIGHT AND THE ANTILOCK BRAKE AND ELECTRONIC STABILITY CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILITY CONTROL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. UPDATED 8/10/15*CN UPDATED 10/17/2017*CN

TL* THE CONTACT OWNS A 2005 CADILLAC XLR. WHILE DRIVING AT 40 MPH, THE DAYTIME RUNNING LIGHTS MELTED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A FAULTY LIGHTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 29,500.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR AND BATTERY SENSOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT ASSEMBLY FAILED TO WORK FOR THE LOW BEAMS. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS AS AN INTERIM REPAIR EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNED A 2012 CADILLAC SRX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE CONSOLE CAUGHT FIRE AND MELTED. THE CONTACT ALSO NOTICED SOOT IN THE INTERIOR OF THE VEHICLE. THE FIRE INDEPENDENTLY EXTINGUISHED ITSELF. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS SERVICED SIX MONTHS AGO UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.