CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 CADILLAC CTS
    - LOWELL , IN

    THE CAR HAS UNBELIEVABLE OIL CONSUMPTION. I WAS TRAVELING FROM ILLINOIS TO IOWA TO VISIT MY FATHER. DURING THE FIRST 4 HOURS, I HAD TO ADD 4 QUARTS OF OIL. THAN 20 MINUTES FROM OUR DESTINATION, WE HEAR A POP, THE CAR STOPS RUNNING, NO BRAKES AND I AM DOING 70 MPH IN THE LEFT LANE WITH NO POWER STEERING. I LUCKILY GET THE CAR TO THE RIGHT SIDE OF THE ROAD. CALLED A TOW TRUCK AND TOW IT TO A MECHANIC WHO TELLS ME I NEED A NEW ENGINE. UPON RESEARCHING ANY ISSUES WITH CTS, I FIND NUMEROUS BLOGS WITH CUSTOMERS WITH THE SAME CAR AND ISSUES. MANY OF WHO COMPLAINED TO CADILLAC. WHY HAS THE MANUFACTURER NOT DONE ANYTHING TO CORRECT THIS, NOTIFY CUSTOMERS AND PREVENT ANY INJURIES OR WORST A POTENTIAL DEATH. WHAT ARE THEY WAITING FOR? THEY KNOW ABOUT THE BLOGS BECAUSE THEIR REPRESENTATIVE WAS ON THERE AFTER SOMEONE SUGGESTED A CLASS ACTION LAWSUIT TRYING TO DEFUSE THE SITUATION.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC CTS
    - WORCESTER, MA

    LETTER FROM SENATOR MARKEY ON BEHALF OF CONSTITUENT RE 2011 CADILLAC CTS RECALL NOTICE. *SMD THE CONSUMER RECEIVED AN IGNITION RECALL NOTICE IN THE SUMMER OF 2014. THE CONSUMER ASSUMED THE DEALER WAS GOING TO REPLACE THE FAULTY IGNITION SWITCH. HOWEVER, THEY ONLY REMOVED THE OTHER KEYS FROM HIS KEY RING. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2012 CADILLAC ESCALADE ESV
    - HOLDENVIILLE, OK

    DRIVING DOWN THE HIGHWAY AT 65 MPH THE DASH LIGHTS STARTED BLINKING, RADIO WENT ON AND OFF, DOOR LOCKS LOCKED AND UNLOCKED, REVVED THE ENGINE, COOLED SEATS AUTOMATICALLY CAME ON, ALL DASH LIGHTS CAME ON LIKE VEHICLE DIED(BUT NEVER DIED) THEN WENT BACK TO NORMAL FOR ABOUT 10 MILES AND SAME THING WAS REPEATED.THE VEHICLE WAS DRIVEN ANOTHER 50 MILES TO HOME

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE ESV
    - REISTERSTOWN, MD

    TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE ESV. THE CONTACT STATED THAT THE EXTERIOR FRONT AND REAR LEFT SIDE DOOR HANDLES BEGAN TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC CTS
    - LONG BEACH, CA

    MY CAR JUST SHUT OFF IN THE MIDDLE OF EXCELERATION.........THIS HAPPEN TO ME 2X... ONCE TO ONCOMING TRAFFIC!!! AND THE OTHER JUST BEFORE A BLUE LINE TRAIN ...DEALERSHIP TAKES THIS VERY LIGHTLY.I GUESS SOMEONE HAS TO DIE FIRST..IT IS IN THE SHOP RIGHT NOW. I HAVE SO MANY ISSUES THAT I DON'T THINK I SHOULD BE HAVING OR HAD WHEN NEW TOO. .I ALSO NOTICED THAT WHERE MY AIRBAG ON MY STEERING WHEEL .IS LOOKS LIKE IT IS SEPARATING...NOT SURE BUT IT IS NOT FLUSH....I'M AFRAID TO ASK ABOUT THAT SINCE ALL IT DOES IS COST ME$$$$$$$ ALSO I HAD BRAKES FIXED THAT WEREN'T THAT BAD BECAUSE OF NOISE BUT THE NOISE IS STILL THERE NOT ALL THE TIME BUT MORE FREQUENT AND IT SOUNDS LIKE ITS FROM SOME PART OF CLUTCH PART NOT THE BRAKES..... NEW BRAKES DIDN'T FIX ANYTHING.. I AM FIXING THIS CAR MORE THAN WHAT I AM WRITING ABOUT. THE 1ST MONTH I BOUGHT IT I HAD TO RETURN FOR A BOLT WAS COMING LOOSE ON MY STEERING COLUMN...FOUND OUT IT WAS A RECALL. I NEED TO TALK TO SOMEONE FOR WORK THAT WAS DONE TO MY CAR THAT LATER I FOUND WAS NOT MY WORK ORDER OR MY VIN #. OR MY MILEAGE... AFTER I PAID FOR HALF THE WORK SINCE MY CAR WASN'T BROUGHT IN FOR ANY OF THAT STUFF.. ONLY A STABILITY LIGHT TO BE CHECKED... WHICH AFTER 11MONTHS WHEN I TOOK IT BACK AGAIN... FOUND THAT WAS NEVER TAKEN CARE OF.. THATS WHY IT WOULD COME OFF AND ON ... I WAS JUST TIRED OF BEING TAKEN... THATS HOW I FELT.. BEING THAT I AM A WOMEN........

    Source: NHTSA WEB SITE
  • 2009 CADILLAC ESCALADE
    - DENHAM SPRINGS, LA

    WHILE DRIVING THE VEHICLE IT STALLED AND WOULD NOT GO. I HAD TO TURN IT OFF AND START IT AGAIN I WAS ABOUT TO PULL OUT IN MAJOR TRAFFIC AND THIS COULD HAVE BEEN BAD. THEN AGAIN IT HAPPENED WHILE DRIVING I WAS ABLE TO TURN OFF AND START AGAIN. IT ALSO HAD ELECTRICAL ISSUES THAT GAVE ERROR CODES. I BROUGHT IT IN THE CADILLAC DEALERSHIP WITH 30000 MILES ON IT BUT WAS TOLD IT WAS NOT COVERED UNDER WARRANTY OR UNDER A RECALL. WHILE LOOKING UP THE ISSUES ONLINE THERE IS A RECALL FOR THIS EXACT SAME PROBLEM BUT DID NOT INCLUDE MY VIN # I THINK THE RECALL NEEDS TO BE EXPANDED BEFORE SOMEONE IS KILLED IN AN ACCIDENT.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC ESCALADE
    - DENHAM SPRINGS, LA

    TIRES ON 2009 ESCALADE ARE DRY ROTTING AND HAVE LOST PIECES OF THE RUBBER ON THE TIRE. THEY ALSO DO NOT HOLD AIR. I NOTICED A FEW OTHER NOTICES ON THESE TIRES BUT NO RECALL HAS OCCURRED. TIRES ARE BRIDGESTONE DUELER H/L ALENZA P285. MILEAGE ON THE TIRES IS 35099.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - SYRACUSE, NY

    WHILE DRIVING THE CAR WITH TWO CHILDREN INSIDE IT WE APPROACHED A BUSY INTERSECTION AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT EVEN SLOW DOWN. PUMPING THE BRAKES DID NOT WORK EITHER. WE WENT RIGHT THROUGH THE STOP SIGN BY SWERVING AROUND OTHER CARS. LUCKILY THERE WERE NO PEDESTRIANS CROSSING AND THANKS TO OTHER DRIVERS BEING VERY ALERT THERE WAS NO ACCIDENT, BUT IT WAS VERY CLOSE AND TERRIFYING. WE ALLOWED THE CAR TO COAST TO A STOP AND THEN HAD TO PUSH IT TO A SIDE STREET TO GET OUT OF THE MAIN ROADWAY. THE CAR STILL HAD A FULL RESERVOIR OF BRAKE FLUID (NO FLUID LEAKS) AND HAD NO BRAKE SYSTEM WARNING LIGHTS AT ALL ILLUMINATING ON THE DASH. BRAKE PAD AND ROTORS WERE ONLY A MONTH OLD. WE ARE HAVING THE CAR TOWED TO A CADILLAC DEALERSHIP TODAY. *TR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC STS
    - JACKSON, NJ

    THE INFORMATION WINDOW UNDER MY SPEEDOMETER WARNED ME TO CHECK THE DRIVER SIDE AIR BAG. IT THEN WENT OFF ABOUT 2 DAYS LATER. I WARNED ME AGAIN IN THE MIDDLE OF APRIL, BEGINNING OF MAY AND MAY 22ND. I DID NOT DRIVE MY CAR TODAY (5/23) SO I DON'T KNOW IF THE WARNING IS STILL ON. IF IT IS I WILL WRITE AGAIN.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - FORT WORTH , TX

    I HAVE NOTICED THAT WHEN IT RAINS AND THE STREETS ARE WET MY STEERING WHEEL LOCKS UP

    Source: NHTSA WEB SITE