CADILLAC Complaints

WHILE STARTING THE VEHICLE THERE WAS A LOUD SERIES OF POPPING SOUNDS FOLLOWED BY SOME SMOKE WHICH CAME FROM UNDER THE HOOD. THE ENGINE WAS QUICKLY TURNED OFF AND THE SMOKE CLEARED. THE HOOD INSULATION SHOWS A SLIGHTLY DAMAGED/STAINED/HEAT EFFECTED AREA ABOVE THE ALTERNATOR. THE VEHICLE WAS SUBSEQUENTLY RESTARTED SEVERAL TIMES AND HAS BEEN CHECKED BY THE DEALER AND NO PROBLEMS COULD BE FOUND OR DUPLICATED. *TR

HID STYLE HEADLAMPS WHILE DRIVING AT NIGHT THE DRIVES LOW BEAMS QUIT WORKING. THE SAME THING HAD HAPPENED TO THE PASSENGER SIDE LOW BEAM ABOUT A YEAR AGO. ROUGHLY, A WEEK OR TWO BEFORE THE LOW BEAMS FAILED THE HEADLAMPS STARTED-GETTING MOISTURE BUILD UP INSIDE THEM. HEADLAMPS HAVE NEVER BEEN DAMAGED, HIT OR BUMPED. CANNOT JUST REPLACE HID BULB, NEW BULBS WILL FAIL DUE TO THE MOISTURE PROBLEM. ENTIRE ASSEMBLY MUST BE REPLACED, PRICE TO REPLACE ENTIRE ASSEMBLY IS $1,200.00 EACH NOT INCLUDING THE LABOR TO REMOVE ENTIRE FRONT BUMPER COVER AND ASSEMBLY. *TR

TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE DRIVING AT 25 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM UNDERNEATH THE CUP HOLDER. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PART BENEATH THE CUP HOLDER HAD MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE ATTEMPTING TO DECELERATE, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE CONTINUED TO ACCELERATE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. ...UPDATED 06/09/15 *BF UPDATED 10/3/2017*CN

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE SHIFTING INTO REVERSE, THE VEHICLE ACCELERATED FORWARD, CRASHED INTO A STORE, AND STRUCK ONE PERSON. THE PERSON STRUCK BY THE VEHICLE SUSTAINED BROKEN RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

WHILE MAKING A 3 HOUR NON STOP DRIVE WITH THE DRIVER SEAT HEATER ON HIGH I RECEIVED SEVERE BURNS ON MY RIGHT THIGH. IT BLISTERED IN 2 OF THE 4 PLACES THAT THE SKIN WAS BURNED. *TR

VEHICLE REFUSED TO START MULTIPLE TIMES AFTER REFUELING. HAD A DIAGNOSIS DONE AND THE CODE WAS FOR THE EVAPORATOR SENSOR. I HAD IT REPLACED AND THE SAME THING HAPPENED AGAIN, TO INCLUDE THE SAME CODE. *TR

TL*THE CONTACT OWNS A 1999 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE AT A MECHANIC FOR A ROUTINE SERVICE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER AND AN AUTO REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SERVICE ANTI-THEFT SYSTEM WARNING LIGHT ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT NOTIFIED TWO DEALERS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.