CADILLAC Complaints

I PURCHASED A PRE-OWNED 2004 XLR FROM THE DEALERSHIP THE CAR STORE IN RIVERSIDE. UPON STORING IT IN MY GARAGE, I FOUND THE NEXT MORNING AN OVERWHELMING GASOLINE SMELL. UPON TAKING IT TO MY LOCAL GM DEALER FOR INSPECTION, I WAS TOLD THAT THE ISSUE WAS NO LONGER COVERED BY EXTENDED PROTECTION BY CADILLAC AS IT ENDED AFTER A 10 YEAR PERIOD IN JANUARY OF 2014. THIS IS A KNOWN DEFECT WITH THE DESIGN OF THE FUEL TANK SYSTEM AND IS NOT A RECALL ITEM WHICH IS EXTRAORDINARILY DANGEROUS AND SHOULD BE DEALT WITH AT NOT COST TO THE OWNER OF THE VEHICLE SINCE IT IS A DESIGN FLAW AND NOT AT FAULT OF THE OWNER. *TR

2008 CADILLAC ESCLADE. CONSUMER WRITES IN REGARDS TO LEAKING HEAD LIGHTS. *SMD THE CONSUMER STATED WATER ENTERED THE HEADLIGHTS ON BOTH SIDES. *JB

THE HEADLIGHTS KEEP GETTING MOISTURE IN THE HEADLIGHTS REQUIRING THE WHOLE ASSEMBLY TO BE REPLACED AT A COST OF $1600 EACH TIME! I AM ON THE 3RD TIME REPLACING THE HEADLIGHTS SINCE AUGUST OF 2013. FIRST TIME WAS COVERED UNDER WARRANTY, SECOND TIME WAS ONLY COVERED 95% BY GM. NO MY THIRD TIME WILL NOT BE COVERED AT ALL. THERE APPARENTLY SEEMS TO BE A BIG PROBLEM WITH THIS AND I CAN NOT UNDERSTAND WHY THIS PROBLEM IS NOT A RECALL NOTICE. THIS IS JUST ONE OF MANY, MANY ISSUES WITH THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 1999 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE OVERHEATED WITH THE ILLUMINATION OF THE WARNING LIGHT. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THERE WAS A BLOWN HEAD GASKET. THE CONTACT STATED THAT THE MANUFACTURER ISSUED A VOLUNTARY RECALL IN WHICH THE REMEDY WOULD REPLACE THE ENGINE. THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

I RECEIVED A RECALL LETTER BACK IN SEPTEMBER 2014. IN OCTOBER 2014, I CALLED THE CADILLAC DEALER IN ROSEVILLE, MN AND I STILL HAVEN'T RECEIVED A CALL OR ANYTHING YET. I AM NOT SURE IF I SHOULD BE CALLING MY INSURANCE AGENT AND ATTORNEY FOR ASSISTANT ON THIS ISSUE BECAUSE I DRIVE MY KIDS TO DAYCARE EVERY MORNING! I HOPE TO HEAR FROM SOMEONE SOON. *TR

TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE FOUR WHEEL DRIVE ENGAGED, THE VEHICLE FAILED TO SWITCH BACK TO TWO WHEEL DRIVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 4/30/15*CN UPDATED 10/23/2015 *JS

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, ON THE WAY HOME, THE INSTRUMENT PANEL MOMENTARILY FLICKERED. THE CONTACT DROVE OVER A BUMP ON THE ROAD AND THE VEHICLE STALLED. THE KEY WOULD GET STUCK INSIDE THE IGNITION INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN REPLACED AN UNKNOWN COMPONENT ON THE IGNITION SWITCH AT THE OWNER'S EXPENSE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.

DURING WINTER DRIVING, TURNED ON THE HEATED STEERING WHEEL, FELT THE FINGERS OF MY LEFT HAND BEGIN TO BURN AND NOTICED SMOKE COMING FROM THE HEATED STEERING WHEEL COVER. I IMMEDIATELY SWITCHED OFF THE HEATED STEERING WHEEL, THE SMOKING STOPPED. I HAVE NOT USED THAT FEATURE SINCE, HAVE NOT HAD IT REPAIRED. CHECKED FOR RECALLS ON THIS PROBLEM, DID NOT FIND ANY. *TR

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/5/15*CN

2009 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL #14172. *SMD THE DEALER INFORMED THE CONSUMER, HE WOULD BE PUT ON A WAITING, BECAUSE THE PART WAS NOT AVAILABLE. *JB