CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 CADILLAC ESCALADE- North Versailles, PA
Mileage: 90,406 2015 Cadillac Escalade Engine: 6.2L V8 EcoTec3 has experienced lifter and camshaft failure, and the vehicle is now stalling while driving, creating a serious safety risk. I transport my disabled child daily, and the stalls are unpredictable, putting us and other drivers at risk. This issue is consistent with the pending class action Harrison v. General Motors LLC, which alleges that 2014–present Cadillac Escalades with 6.2L AFM/DFM lifters can fail, causing engine noise, stalling, and catastrophic engine failure. The vehicle was service on 3/02/2026 at Riverview Chevrolet GMC for these issues and a complaint was summit to GM for these problems. Since after having the vehicles services I have had issues with the vehicle stalling while in progress and while driving causing me to be very scary that the vehicle will completely stall out or shut down on me while on the road driving causing an accident. Please help me resolve this unsafe matter. Thank You!
Source: NHTSA WEB SITE -
2026 CADILLAC VISTIQ- Peoria, IL
The dashboard/infotainment screen keeps alerting and going blank. I will be driving and will no longer know how fast I am going, nor if my blinkers work, or have any control of the screen. This will stay like this for seconds to hours. I have taken the vehicle in several times (Invoices from 8/26/26, 9/11/25, 10/21/25) and eventually had the F module replaced. This resulted in the system working for a time. Then on February 20th, 2026 the issue began again while driving. I tried a system reset on the dashboard, which seemed to resolve the issue for a time. The issue again began on 3/14/26 while driving. I again performed a system reset but the problem remains. I am unable to tell how fast I am going or if any of the electronics work. The onstar light is red and I do not get any response from the system controls. I have lots of videos of these issues saved to my phone and reported to Uftring Montgomery in Peoria Illinois
Source: NHTSA WEB SITE -
2017 CADILLAC ESCALADE- Sandy, UT
My 2017 Cadillac Escalade with the 6.2L V8 engine experienced AFM (Active Fuel Management) valve lifter failure. While driving on the freeway the vehicle began stuttering and shaking violently, and it felt as though I had lost control of the vehicle. The check engine light illuminated and diagnostic codes P0300 (random misfire) and P0304 (cylinder 4 misfire) were found. The vehicle was confirmed by a Cadillac dealership to have collapsed AFM lifters on the right side, a faulty valve lifter oil manifold (VLOM), and a broken exhaust bolt requiring extraction. The engine was also showing slightly low compression at times and making noise on cylinder 4. This is a known defect in GM's AFM system across multiple model years. The failure poses a serious safety risk as the stuttering, shaking, and sudden loss of engine power occurred unexpectedly at freeway speeds, significantly reducing my ability to safely control the vehicle. The repair has been confirmed and quoted by an authorized Cadillac dealership. The vehicle is available for inspection upon request.
Source: NHTSA WEB SITE -
2022 CADILLAC ESCALADE ESV- Plymouth, MN
On February 21, 2026, my 2022 Cadillac Escalade ESV experienced a sudden and complete engine seizure at highway speed at 57,825 miles just 8,613 miles after passing GM's PicoScope inspection under Safety Recall N252494000 (NHTSA Campaign 25V274). After fueling, I entered a highway on-ramp and accelerated to approximately 70 mph. Within 30 seconds, the engine lost power completely with no prior warning lights, no diagnostic trouble codes, and no audible warning. The only dashboard notification was a prompt to press the Start button. The vehicle behaved as if shifted into neutral, decelerating rapidly from 70 mph to 40 mph while I was navigating an exit merge ramp. I reached the right shoulder safely. Under normal weekday traffic, this failure on an active merge ramp could have caused a serious collision. The engine would not restart. The vehicle would not shift out of Park. OnStar could not remotely start the vehicle. A tow truck was dispatched; the operator could not shift the vehicle to neutral and required a dolly. The dealership confirmed the engine had seized and the engine would not crank. A complete engine replacement was performed under the recall warranty (RO 606490). The recall remedy was performed August 20, 2025 at 49,212 miles. GM records confirm the PicoScope result: "Engine Passed." The engine seized 8,613 miles later with no warning. This is consistent with 30-plus NHTSA complaints reporting loss of propulsion after the prior remedy, and demonstrates the inspection-based remedy is insufficient to identify engines at imminent risk of seizure.
Source: NHTSA WEB SITE -
2025 CADILLAC LYRIQ- Centereach, NY
The contact owns a 2025 Cadillac Lyriq. The contact stated that after starting the vehicle, there was a cracking sound inside the vehicle. The contact looked up and saw that the moon roof glass was cracking. The contact stated that the crack had extended several feet. There was no impact on the moon roof glass to cause the glass to crack. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 6,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2026 CADILLAC VISTIQ- Crowley, TX
Ok this is getting old, I'll leave this one here then I'm done for now. I was driving to work like I always do and came up on this curve on the road. Not an intersection or an off ramp, the road just curved. So I figured SuperCruise right! Before I bought the car everybody on YouTube was raveling about how great it was so me leaving from my old school regular low income cruise control to SuperCruise was a major step. I was doing good in life! Too bad it almost ended that day. So I'm doing the speed limit, like 60 or 65mph second from the far left lane SuperCruise is on, light traffic, hit the curve, not thinking anything about it. Next thing I know the car departs my lane and goes two lanes over! Now I'm on the far right lane! No warnings, no turn signals, no seats vibrating this time. Luckily for me the car in the lane to my right slowed down to get out of the way and there wasn't a car in the lane to the right of him where I ended up. This was before I came to distrust the system so I didn't even anticipate it. Anyways I have since driven that road a couple times and this doesn't always happen. If there's heavy traffic it stays in its lane but if there's traffic it thinks the road is it's so it's hit or miss. Even the car doesn't know that's going on.
Source: NHTSA WEB SITE -
2026 CADILLAC VISTIQ- Crowley, TX
While driving home from work using SuperCruise, I almost died! Luckily I was paying attention that's why I'm here to give this testimony. I could have been doing this from another realm if my guardian angel wasn't watching over me. So there I was just using my SuperCruise doing 70mph. There was no traffic clear skies mid afternoon. Now I was using Google maps which is integrated into the infotainment system or so I thought. While coming up on an intersection/exit/merger Google maps showed red traffic at that merger (which is probably the reason why I'm still alive); however my car didn't slow down at all in anticipation. So approaching the congestion it was completely stopped cars due to heavy traffic. Remind you up until this section there was practically no traffic. All of a sudden, traffic! My car literally kept going at 70mph not recognizing the stopped cars ahead of me! Luckily for me 1:) Google maps showed me this traffic jam miles before and 2:) I have come to expect the Super Unreliability of SuperCruise so I wanted to see if it will recognize it, or when. It didn't! It kept going FULL SPEED AHEAD into the completely stopped cars. Finally at the last second I stomped on my breaks and guess what happened! My red SuperCruise disengaged lights went off, the seats were vibrating and the most comical of them all, my collision alert lights went off. So the car was telling me I was about to collide with another vehicle after setting me up for said collision! I couldn't believe it! I stopped just in time to avoid this collision thank God, but SuperCruise never disengaged until I hit the brakes and it almost killed me!
Source: NHTSA WEB SITE -
2026 CADILLAC VISTIQ- Crowley, TX
This happens every single time I use SuperCruise when driving back from work. Luckily I caught it the first time it happened so I'm alert now. While hitting a curve to the right to enter a freeway leaving from another freeway, SuperCruise abruptly disengaged going 55mph almost running me into the wall! Yes lights flashed and the seats vibrate but there were no early warning signs and if I hadn't taken control immediately I'll be in a coffin right now. Again it's an on going problem, I'm sure, or I hope somebody has reported this by now but this happens every single time on this curve no matter the time of day or weather conditions. I don't know how this is legal. It's a death trap. There are more problems, however I just found out about this website. This is just my first form.
Source: NHTSA WEB SITE -
2019 CADILLAC XT5- Harper Woods, MI
Went to Genesis Cadillac for oil change and they recommended the replacement of both my rear toe links. As stated on their service bill Caused by loose rear toe links. GM has been selectively recalling certain makes, models and model years recalling toe link for replacement. Most recently March 10, 2026 Buick Regals 2012 and 2013. Seems GM is aware of rear toe link issues but doesnt want to have a mass recall. Selects vehicles that are low quantity still driven. Everyone else needs to pay for defective rear toe links Even my brothers 2020 XT5 was recommended to replace rear toe links on his vehicle when he went for an oil change.
Source: NHTSA WEB SITE -
2021 CADILLAC XT6- Myrtle Beach, SC
The contact owns a 2021 Cadillac XT6. The contact stated that while reversing, the rear-view camera intermittently displayed a blank image. The vehicle was taken to the dealer, who was unable to duplicate the failure and informed the contact that the contact had to pay for the rear-view camera software update. The vehicle was not repaired. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V709000 (Back Over Prevention). The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE