CADILLAC Complaints

3 RIMS/WHEELS BENT UNDER NORMAL DRIVING CONDITIONS UNDER 11,000 MILES FROM NEW, DUE TO POOR QUALITY AND IMPROPER DESIGN, CAUSING A VIBRATION IN THE VEHICLE. *TR

GAS TANK LEAK - STRONG GAS/FUEL ODOR/SMELL COMING FROM INSIDE AND OUTSIDE THE VEHICLE. CHECK ENGINE LIGHT COMING ON (DATING BACK TO 2009; WAS TOLD THEN BY CADILLAC SERVICE ADVISOR THAT MY GAS CAP WAS LOOSE). PROBLEM HAS GOTTEN WORSE OVER TIME TO THE POINT WHERE I CAN NO LONGER PARK THE CAR IN MY GARAGE OR RIDE IN THE VEHICLE WITHOUT WINDOWS ROLLED DOWN. THIS WEEK I TOOK THE VEHICLE BACK IN FOR SERVICE AND WAS TOLD THERE WAS A LEAK AT THE TOP OF THE FUEL TANK WHERE IT CONNECTS TO THE FUEL PUMP. THAT LEAK WAS ALLOWING FUEL AND VAPOR TO ESCAPE FROM THE TOP OF THE TANK. THE SERVICE ADVISOR SAID HE WOULD NOT RECOMMEND DRIVING THE VEHICLE AS IT IS A SAFETY ISSUE AND RECOMMENDED REPAIRS ESTIMATED AT MORE THE $3,000. I CONTACTED GM AND THEY SAID THERE WAS NO KNOWN ISSUE OR RECALL AND OFFERED NO ASSISTANCE AS MY BASIC/EMISSION AND EXTENDED GM WARRANTIES HAVE EXPIRED. AFTER DOING SOME FURTHER RESEARCH, I FOUND NUMEROUS CADILLAC AND CORVETTE (SAME FUEL SYSTEM) OWNERS HAVE REPORTED THE SAME PROBLEM. THIS IS CLEARLY A SAFETY ISSUE (FIRE AND CRASH HAZARD) AS WELL AS AN EPA ISSUE (FUEL VAPOR EMISSION) AND I AM REQUESTING YOUR ASSISTANCE GETTING GM TO RECALL THE AFFECTED VEHICLES (LIKELY 2005 TO 2009 CORVETTES AND CADILLAC XLRS). *TR

TL*THE CONTACT OWNS A 2001 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CRANK SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.

THE CAR STARTED ACCELERATING, ON ITS OWN, UP TO 40 MPH FROM A STOP SIGN OR RED LIGHT. THE GAS PEDAL WAS NOT STUCK. LEGACY FORD IN LAGRANDE, OREGON HAS TOLD US IT IS AN INTERNAL PROBLEM AND THEY WILL HAVE TO PUT THEIR DIAGNOSTIC MACHINE ON IT. WE HAVE ALREADY PAID THEM 179.36 FOR LABOR, GASKET AND CLEANER. THEY HAD TOLD US TO BRING THE CAR TO THEM IF IT HAPPENED WHEN WE WERE IN TOWN SO THEY COULD TEST IT FURTHER. LAST WEEK I WAS IN TOWN AND IT HAPPENED SO I TOOK IT TO THEM. THEY COULDN'T DIAGNOSE THE PROBLEM AT THE TIME SO THAT IS WHY THEY NEED TO USE THE DIAGNOSTIC MACHINE. I TRIED TO REPORT THIS TO CADILLAC BUT THEY WEREN'T INTERESTED IN MY PROBLEM. *TR

DRIVING ON THE HIGHWAY WHEN THERE WAS A SUDDEN LOUD BANG, MY CAR SWERVED, MY RPMS REVVED UP, WHITE SMOKE AND I SMELLED BURNING. I PULLED OVER AND HAD IT TAKEN TO THE LOCAL CERTIFIED CADILLAC DEALERSHIP, MY REAR DIFFERENTIAL NEEDS TO BE REPLACED RELATED TO A REAR PINION SEAL LEAK. THERE'S A RECALL FOR THAT EXACT PROBLEM FOR MY YEAR AND MODEL BUT MY VIN ISN'T COVERED. HOW CAN I GET MY VIN ON THE RECALL LIST? *TR

PURCHASED VEHICLE FROM BROTHER 7 MONTHS AGO. AIRBAG WARNING WILL NOT GO OFF. GROUND WIRE DEFECT DEC. 2014 AND DEALERSHIP REPAIR SAME. THEY INDICATED EVERYTHING CLEARED OUT; HOWEVER, WHEN I LEFT DEALERSHIP PROBLEM STILL EXIST FOR AIRBAG. I HAVE ASKED ABOUT ANY RECALL BUT THEY DID NOT INDICATE ANY. THE GROUND WIRE REPAIR RESTORED ALL OTHER MALFUNCTIONS ON DASH BUT AIR BAG STILL ON. THEY DID INDICATE LOW VOLTAGE TO AIR BAG. DEALERSHIP VERY NICE BUT I AM STILL VERY NERVOUS OVER AIR BAG LIGHT BEING ON. REPAIR INVOICE [XXX] / DICK SHIRLEY DEALERSHIP BURLINGTON,NC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER PARKING MY CAR IN THE GARAGE,APPROXIMATELY 3 WEEKS LATER,I WENT TO START MY CAR,BUT IT WOULD NOT START,IT WOULD CRANK OVER GOOD ,BUT WOULD NOT START. I PROCEEDED WITH MY OWN ASSUMPTIONS AND FOUND A PIN(#30)ON THE FUEL PUMP RELAY WAS BURNT,I HAD AN ELECTRICAL DIAGNOSIS PERFORMED ON THE WIRING AND THE FUEL PUMP,BOTH PASSED OKAY,I WAS TOLD THE FUSE BLOCK WAS BAD,(WHICH I SUSPECTED),WHICH I HAD PREVIOUSLY ORDERED FROM THE CADILLAC DEALER. ON INSTALLING THE NEW FUSE BLOCK,THE PROBLEM WAS SOLVED. *TR

FUEL PUMP MODULE OVERHEATED, ALMOST TO THE POINT OF FIRE. THIS PART WAS RECALLED IN 2006-2007 CTS-V AND STS-V, BUT CONTINUES IN THEIR 2008 DTS. IT IS DIFFERENT IN THE MANNER IT OCCURS, BUT WITH SAME RESULT. REPLACED THE MODULE, CAR DIED AGAIN, REPLACED FUEL PUMP AND MODULE AGAIN, CAR DIED AGAIN. THIS IS VERY DANGEROUS WITH CHILDREN STRAPPED IN SITTING RIGHT OVER THE BURNING HOT MODULE. *TR

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE AIR BAG MAT SENSOR IN THE PASSENGER SIDE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

TL*THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 3/31/15*CN