CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 CADILLAC DTS
    - LANCASTER, PA

    TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CADILLAC ATS
    - FREMONT, CA

    MY ATS IS EQUIPED WITH THE ADAPTIVE FORWARD LIGHT WHICH HAS AN AUTO-LEVELING AND CALIBRATION FEATURE. THIS MALFUNCTIONS INFREQUENTLY CAUSING THE HEADLIGHTS TO BE AIMED TOO HIGH AND BLIND ONCOMING TRAFFIC. THE CAR NEED TO BE COMPLETE SHUTOFF THEN RESTARTED TO TRIGGER THE RECALIBRATION PROCESS TO FIX THIS INTERMITTENT ISSUE. *JS

    Source: NHTSA WEB SITE
  • 1997 CADILLAC DEVILLE
    - BROOKLYN, OH

    AT ABOUT 12:30 - 1:00 AM IN THE MORNING THE CAR WAS PARKED AT MY HOME IN THE DRIVEWAY DIRECTLY IN FRONT OF THE GARAGE. [XXX] THE OWNER GETS UP TO GET SOMETHING TO EAT WHEN HE LOOKED OUTSIDE THE PATIO, HE SAW HIS CAR SMOLDERING AND THAN IMMEDIATELY BURST INTO FLAMES AT THE ENGINE AREA. CALLED THE FIRE DEPARTMENT IMMEDIATELY AND IN THE MEANTIME TRIED TO SUPPRESS THE FIRE BUT NOT SUCCESSFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - SOUTHFIELD , MI

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND CAUGHT FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CADILLAC ESCALADE
    - ALLEN, KY

    TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO TWO OTHER VEHICLES. AFTERWARDS, THE VEHICLE TRAVELED ANOTHER ONE HUNDRED FEET AND THE ENGINE RPMS WENT BACK TO NORMAL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC CTS
    - RALEIGH, NC

    2005 CADILLAC CTS EXPERIENCED WHAT HE PERCEIVED WAS A FUEL PUMP PROBLEM. *MW THE CONSUMER RECEIVED A RECALL YEARS LATER, AFTER HE PERFORMED THE REPAIRS ON THE VEHICLE AND AT HIS EXPENSE. *JB

    Source: CONSUMER LETTER
  • 2000 CADILLAC DEVILLE
    - CINCINNATI, OH

    TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE CHECK SAFETY SYSTEM WAS DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO START INDEPENDENTLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC ESCALADE
    - ROCHESTER, NY

    I HAVE A SERIOUS SAFETY CONCERN FOR OLDER MODEL CADILLAC ESCALADE'S AIR BAGS. I OWN A 2004 CADILLAC ESCALADE THAT HAS BEEN WELL MAINTAINED. THE AIRBAGS WERE DEPLOYED AT FULL SPEED WITHOUT CAUSE WHILE I WAS PARKED, IDLING. IF I WAS DRIVING, I COULD HAVE BEEN KILLED OR CAUSED OTHER INNOCENT PEOPLE TO BE KILLED OR INJURED. THIS DEFECT HAS ME WONDERING IF THIS WILL BE A SAFETY ISSUE FOR OTHERS WITH THIS VEHICLE. GM IS CURRENTLY COMMITTED TO ONLY INSPECT THE VEHICLE AT THIS TIME. MY EXPECTATION IS THAT THEY DEFINE ROOT CAUSE AND REPAIR THE VEHICLE TO A SAFE RELIABLE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - ELMA, NY

    I'VE HAD MY CAR FOR A LITTLE OVER A MONTH AND HONESTLY CANNOT SEE ANYTHING WITH THE HEADLIGHTS. WHEN I FLIP THEM OVER TO BRIGHTS, THEY ILLUMINATE THE ROADWAY PERFECTLY. ONCE I GO BACK TO NORMAL LIGHTING, NOTHING IS LIT. I'VE PULLED OVER A COUPLE OF TIMES TO MAKE SURE THE LIGHTS WERE ACTUALLY ON AND NOTHING WAS COVERING THE HEADLIGHTS. I AM VERY AFRAID THAT AN ACCIDENT WILL OCCUR BECAUSE I CAN'T SEE THE ROADWAY IN FRONT OF ME. PLEASE ADVISE IF THIS IS BEING LOOKED INTO. *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC DEVILLE
    - MARYVILLE, TN

    2005 CADILLAC DEVILLE. CONSUMER WAS UNAWARE OF VEHICLE BEING RECALLED UNTIL 9 YEARS LATER. *TA THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB

    Source: CONSUMER LETTER