CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 CADILLAC DEVILLE
    - ADRIAN, MI

    BREAK IN WIRING CIRCUIT ON PASSENGER SIDE DOOR , FROM WATER LEAKING INTO THE ELECTRIC SYSTEM OF THE DOOR. ALSO REAR COMPARTMENT FUSE BLOCK OVER HEATED AND BURNT. NEED RECALL INFORMATION FOR THIS PROBLEM, AS WE PAID $1116.54 TO REPAIR THIS PROBLEM FOR OUR GRANDSONS CAR. *TR

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - EAGLE RIVER, AK

    MVA WITH TWO IMPACTS; FRONT DRIVER SIDE (SIGNIFICANT IMPACT) AND FRONT OF VEHICLE NO AIRBAGS DEPLOYED. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DEVILLE
    - LYNN, MA

    2004 CADILLAC DEVILLE. WHILE DRIVING VEHICLE, THE IGNITION SHUT OFF COMPLETELY. *TA THE CONSUMER WAS ON AN INCLINE, SO THE VEHICLE ROLLED TO A STOP. *JB

    Source: CONSUMER LETTER
  • 2007 CADILLAC ESCALADE
    - ALAMOGORDO, NM

    DRIVING ON THE I10, SEMIS ALL AROUND, DRIVING ABOUT 65 MPH. MY DAUGHTER AND HER FRIEND IN THE VEHICLE. ALL OF THE SUDDEN IT FELT LIKE I HIT A WALL. ALL POWER WENT OUT, LOST ALL SPEED, WHEN THE POWER FLICKERED BACK ON, LIGHTS ONLY NO SPEED, ALL THE DASHBOARD WAS LITE UP, EVERYTHING WAS MAKING A SOUND, THE VEHICLE KEPT GOING FROM D -DRIVE TO P-PARK, THE RPM WERE MAXED- YET NO SPEED. AT 51K I NOTICED THE VEHICLE SHIFTING HARD AND TOOK IT IN TO A CADILLAC DEALERSHIP, THOUSANDS OF DOLLARS LATER, IT HAS CONTINUED TO DO THE SAME THING, JUST TWO DAYS AGO 2-7-15, IT IS STILL DOING THE SAME THING. MANY TIMES I HAVE BEEN IN DANGER OF LOOSING MY LIFE, AM NOT EXAGGERATING. MY VEHICLE HAS ONLY BEEN TOUCHED BY THE DEALERSHIP FOR ALL OF ITS SERVICES AND REPAIR. THIS VEHICLE IS EXTREMELY UNSAFE FOR DRIVING. I HAVE A BOOK OF ALL MY SERVICE RECORD DOCUMENTING THE SAME ISSUE OVER, AND OVER...........................................AGAIN. ACCORDING TO MY RESEARCH THERE ARE THOUSANDS OF PEOPLE EXPERIENCING THE SAME PROBLEM, AND CADILLAC JUST SITS BACK, PROBABLY WAITING FOR LOSS OF LIVES. *TR

    Source: NHTSA WEB SITE
  • 2001 CADILLAC DEVILLE
    - BIAN, OK

    TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 27 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AND WAS DRIVEN HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER AN IGNITION SWITCH RELATED RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - ELLIJAY, GA

    MY 2010 CADILLAC SRX PREMIUM RIGHT (PASSENGER SIDE) HEADLAMP IS LEAKING AND CAUSING CONDENSATION BUILD UP ON LENS, CAUSING THE LOW BEAM AND HIGH BEAM NOT TO WORK. THE DEALERSHIP QUOTED A PRICE OF APPROXIMATELY $1500 TO REPLACE THE HEADLAMP, AS IT IS OUT OF WARRANTY. THE VEHICLE HAS 55,500 MILES ON IT. I CONTACTED GENERAL MOTORS AND THEY, IN TURN, CONTACTED THE DEALERSHIP AND THE DEALERSHIP CALLED AND SAID GM WOULD NOT PAY THE ENTIRE COST, BUT WOULD SHARE THE COST, QUOTING A FIGURE OF "POSSIBLY" $500. GENERAL MOTORS SHOULD REPLACE FOR NOTHING. FROM READING ALL THE COMPLAINTS ON THIS SITE, AS WELL AS ON THE "CADILLAC FORUM" SITE, I CONCLUDED THAT THE MANUFACTURER OF THIS HEADLAMP HAS A FAULTY HEADLAMP. I FEEL GENERAL MOTORS SHOULD HAVE A RECALL AS THIS IS CERTAINLY A SAFETY HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - DELBARTON, WV

    TRANSMISSION FAILED WITHOUT ANY WARNING. SHOULD BE A RECALL BECAUSE EASILY COULD HAVE GOTTEN KILLED IN TRAFFIC. GM MECHANIC ADVISED THAT IT IS POORLY DESIGNED COOLANT SYSTEM AND ALLOWED ANTIFREEZE TO ENTER TRANSMISSION FLUID CAUSING THE FAILURE WITHOUT ANY WARNING SIGNS. *JS

    Source: NHTSA WEB SITE
  • 2011 CADILLAC DTS
    - DESOTO, TX

    I WAS DRIVING SW ON DESIGN AND DID NOT SEE A STOP SIGN AT THE INTERSECTION OF DRAGON, IN DALLAS, TEXAS. AS A RESULT, MY 2011 CADILLAC DTS COLLIDED INTO (T-BONED) A 1995 OR 1996 NISSAN MAXIMA. I WAS TRAVELING 25-30 MILES PER HOUR AT IMPACT AND NEVER SAW THE COLLISION COMING. PRIOR TO THE ACCIDENT, MY VEHICLE HAD NOT BEEN IN ANY COLLISIONS. THE COLLISION CAUSED SIGNIFICANT DAMAGE TO BOTH VEHICLES THE FRONT OF MY VEHICLE AND THE DRIVER'S SIDE OF THE NISSAN). BOTH AIRBAGS DEPLOYED IN THE NISSAN, BUT MY DTS AIRBAGS DID NOT DEPLOY. BOTH DALLAS POLICE OFFICERS RESPONDING TO THE SCENE, INDICATED THEY "COULD NOT BELIEVE THE AIRBAGS DID NOT GO OFF." NEITHER CAN I AND I BELIEVE THE NHTSA SHOULD INVESTIGATE WHY THIS OCCURRED. MY VEHICLE IS PRESENTLY AT SEWELL COLLISION CENTER, 6303 CEDAR SPRINGS ROAD, DALLAS, TX (214) 956-3600 [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

    Source: NHTSA WEB SITE
  • 2003 CADILLAC CTS
    - SACHSE , TX

    DRIVING DOWN A HIGHWAY W/ BRAND NEW SUMITOMO TIRES FOR REAR PURCHASED ON 1/10/15, THE REAR RIGHT TIRE BLEW CAUSING ME TO LOOSE CONTROL SENDING ME INTO THE GUARDRAIL THEN SPUN OUT INTO THE HIGHWAY LANDING HORIZONTAL ACROSS ALL LANES OF TRAFFIC WITH MY TRUNK END IN THE HOV LANE. I WAS THEN STRUCT BY A BOX TRUCK, SPINNING ME BACK AROUND AND TOTALING THE VEHICLE. THE SIDEWALLS TO THE TIRE WE STILL ATTACHED TO THE RIM AND THE TREAD FACE HAD DETACHED. *JS

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - MICHIGAN CITY, IN

    TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE