CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 CADILLAC SRX
    - LEHIGH, IA

    POWER STEERING FLUID LEAKED OUT FROM STEERING RACK. INDEPENDENT MECHANIC REPLACED FOR $950 DOLLARS. ONE YEAR LATER RACK REPLACED AGAIN UNDER MECHANICS WARRANTY. POWER STEERING PUMP FAILED BECAUSE IN WAS RUN WHILE LOW ON FLUID DUE TO STEERING RACK LEAK FOR $450 DOLLARS SHOULD HAVE BEEN COVERED UNDER WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC CTS
    - NORTHVILLE, MI

    THE PCV VALVE SYSTEM DESIGN IS DEFECTIVE. ON (4) OCCASIONS THE PRESSURE BUILD-UP CAUSING MASSIVE OIL LEAKS AT THE VALVE COVER. I EXPERIENCED SMOKE FROM THE ENGINE COMPARTMENT AS OIL LEAKED ONTO A HOT ENGINE. A POTENTIAL ENGINE FIRE. IT TOOK YEARS FOR THE CADILLAC DEALERS TO CORRECT THE PROBLEM. THIS IS A EXTREME COLD WEATHER ISSUE. THE AUTOMOBILE WAS IN ARIZONA FOR A FEW YEARS AND THE ISSUE WAS NOT A PROBLEM BUT ONCE RETURNED TO MICHIGAN, THE PROBLEM GOT SERIOUS. I HAVE ALL OF MY REPAIR DOCUMENTS. THIS CAR SHOULD HAS BEEN RECALLED. IT IS NOT SAFE TO DRIVE. I WAS LUCKY AS I WAS NEAR DEALERS WHEN THIS OCCURRED. *TR

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - HIGHLAND , NY

    TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT RECEIVED EXCESSIVE AMOUNTS OF MOISTURE, CAUSING THEM TO SHORT CIRCUIT. THE DEALER STATED THAT THE ENTIRE LIGHTING ASSEMBLY AND SEALS NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,485.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC ESCALADE
    - PARK HILLS, MO

    HEATED SEATS NOT WORKING. AFTER DOING SOME RESEARCH ONLINE I FOUND OUT THAT ESCALADE'S ARE PRONE TO MELTED WIRE CONNECTIONS ON THE CCSM UNDER THE PASSENGER SEAT. MINE HAS THE EXACT SAME PROBLEM AS DESCRIBED BY MANY OTHER ESCALADE OWNER'S. WHY HAS THIS NOT BEEN RECALLED? THIS COULD POSE A VERY SERIOUS INTERIOR FIRE RISK. *TR

    Source: NHTSA WEB SITE
  • 1991 CADILLAC DEVILLE
    - FREDONIA , NY

    TL* THE CONTACT OWNS A 1991 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKING MECHANISM WAS FAULTY, WHICH ALLOWED THE DOORS TO OPEN INDEPENDENTLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC ESCALADE
    - PADUCAH, KY

    A VEHICLE TURNED ACROSS THE ROAD IN FRONT OF ME. STOOD ON THE BRAKES AND FELT THE BRAKES GRAB HARD. I INITIALLY THOUGHT I COULD MISS THE TRUCK WHEN FIRST APPLIED BRAKES, THEN THEY FELT LIKE THEY RELEASED. NO PULSING LIKE YOU WOULD FEEL WHEN ANTI-LOCK HAS ENGAGED. JUST FELT LIKE THEY RELEASED. ALSO, THE AIRBAGS DID NOT DEPLOY. VEHICLE IS IN THE REPAIR SHOP NOW AND THEY TOLD ME THE AIRBAGS ARE TURNED OFF. I'VE OWNED THE VEHICLE SINCE IT WAS NEW AND KNOW OF ANY REASON WHY THEY WOULD BE OFF, NOR DID I KNOW YOU COULD TURN THEM OFF. *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - HAVANA, FL

    2010 CADILLAC SRX. CONSUMER REQUESTS REIMBURSEMENT BECAUSE THE LEFT FRONT HUB BEARING WAS NOT SECURE AFTER PUTTING ON NEW TIRES. *TA

    Source: CONSUMER LETTER
  • 2005 CADILLAC SRX
    - SAINT PETERSBURG, FL

    CAR RAPIDLY SPEED UP AT FULL AND LITTLE TIME AFTER THAT HEARD LOUD NOISE IN BACK AS DRIVING .TODAY TOOK TO MECHANIC AND DIDN'T EVEN GET POWER STARTING UP AND THEN SPEED UP AGAIN AT FULL STOP AND STARTED SMOKING TO. SAID POWER STEERING WENT OUT THOUGHT IT WAS THAT GOT ALMOST HOME PROBLEM STILL OCCURRED SO DID SOME RESEARCH AND FOUND THIS RECALL . *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC CTS
    - NAPLES, FL

    2010 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE CURRENT FIX, IS NOTHING BUT A BAND-AID. SHE WOULD LIKE A NEW UPDATED IGNITION SWITCH. *JB

    Source: CONSUMER LETTER
  • 2003 CADILLAC CTS
    - WARREN, MI

    TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE IGNITION MODULE AND SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE