CADILLAC Complaints

TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING 30 MPH, THE VEHICLE ANTI-THEFT SYSTEM AND THE BRAKES SEIZED WITHOUT WARNING CAUSING THE VEHICLE TO STALL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000.

THIS MODEL HAS A HISTORY OF COLLECTING WATER IN FRONT HEADLIGHTS RESULTING IN THEM SHORTING OUT AND MALFUNCTIONING/FAILING. CADILLAC WILL NOT RECALL AND THEY ARE VERY MUCH AWARE OF THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING AT 10 MPH, THERE WAS A ABNORMAL CLICKING NOISE OF THE LOCKS UNLOCKING AND LOCKING COMING FROM THE FRONT PASSENGER SIDE DOOR. IN ADDITION, THEN THE FRONT PASSENGER SIDE DOOR OPENED WHILE THE CONTACT WAS DRIVING AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000. UPDATED 4/27/15*CN UPDATED 9/22/2017*CN

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO INSERT, REMOVE, AND TURN TO START THE IGNITION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) AND WAS REPAIRED, BUT THE FAILURE RECURRED AND WORSENED. WHILE AT A STOP LIGHT, THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO TURN THE KEY TO RESTART AND DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. AFTER STARTING THE ENGINE, THE VEHICLE SHOOK, VIBRATED, AND STALLED. THE DEALER DIAGNOSED THAT THE FUEL MODULE AND FUEL PUMP WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

I PURCHASED A CADILLAC CTS AND THE TIMING CHAIN IS OUT. THE ENGINE LIGHT CAME ON AND I BROUGHT THE VEHICLE TO AN AUTHORIZED DEALER AND WAS TOLD THAT THIS WAS OUT. I HAVE GOOGLED THIS MODEL AND HAVE FOUND OTHERS TO HAVE HAD THE SAME PROBLEM. WHY HAVEN'T SOMEONE HELD THIS COMPANY RESPONSIBLE FOR PLACING A KNOW FAULT PART INTO THEIR VEHICLE. I WILL NEVER PURCHASE ANOTHER CADILLAC AND I WILL INFORM MY CIRCLE OF FRIENDS ABOUT THE SERVICE AND LACK OF CARE. THIS WAS MY SECOND CADILLAC AND MY LAST. *TR

DRIVING IN LIGHT SNOW/ICE AND EXTREME COLD (APPROXIMATELY 15 DEG F) CONDITIONS, WIPERS CONTINUALLY CLOGGED WITH ICE. WHILE THIS MAY APPEAR TO BE AN EXPECTED RESULT, THE DESIGN OF THE WIPER LOCATION BELOW THE POINT ON THE WINDSHIELD WHERE THE FRONT WINDOW DEFROSTER HITS THE WINDOW MAY HAVE EXACERBATED THE PROBLEM. SNOW AND ICE FROM THE WINDSHIELD MELTED, RAN DOWN WINDSHIELD TO THE WIPER LOCATION AND IMMEDIATELY REFROZE - RENDERING THE WIPERS INEFFECTIVE. CONTINUAL USE OF THE WIPERS (NOT INTERMITTENT) APPEARED TO SOMEWHAT AMELIORATE THE ISSUE. *TR

AT 27K MILES OUR 2013 CTS PREMIUM MODEL DEVELOPED A UNIQUE NATURAL CHARACTERISTIC, THE FRONT WHEELS BIND WHEN TURNING. THIS NATURAL CHARACTERISTIC IS LABELED AS (STICK/ SLIP) WHEN MAKING A RIGHT HAND TURN OUT ONTO A BUSY ROAD I WAS ALMOST BROADSIDED BY AN ONCOMING DUMP TRUCK AND CAR. I PULLED OUT ONTO THE ROAD AND THE CAR BEGAN TO (STICK AND SLIP) HINDERING ITS FORWARD MOVEMENT. HAD THE LEFT LANE NOT BEEN OPEN FOR THE ONCOMING TRAFFIC TO SWERVE AROUND ME, I PROBABLY WOULD NOT BE WRITING THIS. THE CERTIFIED SERVICE TECH AT THE DEALERSHIP SAID THE FRONT WHEELS WERE BINDING. GM ENGINEERS SAID,? IT IS THE NATURAL CHARACTERISTICS OF THE CAR. THE CAR IS PERFORMING TO GM STANDARDS. I WAS HANDED A NHTSA ID #10043010 BULLETIN WHICH SPECIFICALLY STATED WHICH CARS AND WHAT SUSPENSION AND TIRES COULD EXPERIENCE THIS. IT ALSO STATES THIS STICK AND SLIP CONDITION WOULD BE NOTICED WHEN THE CAR STEERING IS AT FULL LOCK. NO ONE MAKES A TURN ONTO A ROAD AT FULL LOCK. MY SUSPENSION IS A FE5 WITH GOODYEAR EAGLE RS TIRES . THIS SUSPENSION AND TIRE COMBO IS NOT PART OF THIS BULLETIN. IF THIS IS THE NATURAL CHARACTERISTICS OF THE CAR THEN WHY DID IT APPEAR AROUND 27K?? I BELIEVE THIS CONDITION IS VERY DANGEROUS IN SPITE OF WHAT GM CLAIMS. WE ARE AFRAID TO DRIVE THE CAR BUT HAVE NO CHOICE BECAUSE WE CAN'T AFFORD TO TAKE A LOSS AND PURCHASE ANOTHER MODEL. *TR

I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY 2 SMALL CHILDREN WITH THE AC ON WHEN ALL OF A SUDDEN ALL THE GAUGES IN THE CAR DROPPED TO ZERO AND THE CAR INSIDE BECAME VERY HOT AND THE STEERING WHEEL TIGHTENED UP. I IMMEDIATELY GRIPPED THE WHEEL AS TIGHT AS I COULD AND MOVED TO THE SIDE OF THE HIGHWAY. I THOUGHT WE WERE GOING TO CRASH. I HAD NO CONTROL OVER THE VEHICLE, IT WAS SHUTTING ITSELF DOWN WHILE I WAS DRIVING. WHEN I PULLED OVER I HAD TO FORCE IT INTO PARK. THIS IS AN EXTREME SAFETY ISSUE, WE COULD HAVE BEEN HIT AND KILLED BY ANOTHER CAR. IT HAPPENED SO FAST. ANOTHER INCIDENT THAT OCCURRED TODAY WAS THAT I PARKED IN MY DRIVEWAY AND TRIED TO TURN MY CAR OFF AND THE KEY WOULD NOT MOVE OR COME OUT OF THE IGNITION SWITCH. THE CAR RAN FOR A WHILE AND THAN SHUT OFF, BUT THE HEADLIGHTS LIGHTS WERE BLINKING VERY FAST AND DID THAT UNTIL THE BATTERY DIED AND THE KEY IS STILL STUCK IN THE IGNITION AND WILL NOT COME OUT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. USUALLY THE KEY WILL COME OUT AFTER MULTIPLE ATTEMPTS, BUT I HAVE HAD TO REPLACE 4 BATTERIES FROM THE TIME I PURCHASED THIS VEHICLE IN MARCH OF LAST YEAR UNTIL NOW. I WILL NEVER BUY A CADILLAC VEHICLE AGAIN. *TR

THE 3.6L MOTOR LEAKS SO MUCH OIL THAT WHEN IT GETS LOW IT CREATES A MISFIRE CONDITION AND CAUSE THE VEHICLE MISFIRE LIGHT TO COME ON AND POWER LOSS TO HAPPEN. CHECK YOUR OIL OFTEN!!!! *TR