CADILLAC Complaints

I HAD THIS CAR SERVICED AT GOLD COAST CADILLAC, OAKHURST, N.J. ON MARCH 25, 2013 AND THE MILEAGE WAS 42,951. SINCE MY WIFE DOES NOT DRIVE MUCH ANYMORE, WE DO NOT USE THIS CAR VERY MUCH AS YOU CAN SEE BY THE MILEAGE. ON OR ABOUT NOVEMBER 13, 2014 I GOT INTO THE CAR AND WHEN I STARTED THE ENGINE THE DISPLAY SAID "SERVICE AIR BAG". SINCE I FELT THAT THIS WAS A PROBLEM THAT SHOULD BE ADDRESSED BY GM BECAUSE OF ALL THE PROBLEMS WITH AIR BAGS, I EMAILED A LETTER TELLING GM ABOUT MY PROBLEM. I RECEIVED A FOLLOW UP CALL FROM SOME WOMEN REPRESENTING GM. I TOLD HER ABOUT THE PROBLEM AND SHE TOLD ME MY CAR WAS NOT ON THE RECALL LIST. I GUESS NEITHER WERE ALL THE GM CARS THAT HAD DEFECTIVE IGNITION SWITCHES. I TOLD HER THAT THIS CAR HAD NEVER BEEN TOUCHED BY ANOTHER CAR (ACCIDENT) AND IS IN PRISTINE CONDITION WITHOUT THE SLIGHTEST SCRATCH ON IT AND I DID NOT WANT TO GO TO THE DEALER AND HAVE HIM CHARGE ME $600.00 TO REPAIR AN AIR BAG THAT HAD A DEFECT IN IT. I DID NOT WANT TO CHANCE BEING CHARGED A LOT OF MONEY FOR SOMETHING THAT WAS NOT MY FAULT. I AM WRITING YOU TO TELL YOU ABOUT THIS PROBLEM SINCE THERE ARE MILLIONS OF AIR BAGS THAT ARE DEFECTIVE AND I THINK I HAVE A DEFECTIVE AIR BAG AND GM SHOULD INSPECT IT AND FIX IT FREE OF CHARGE. PLEASE PUT THIS IN YOUR RECORDS FOR POSSIBLE RECALLS OF AIR BAGS IN GM CARS. THANK YOU, *TR

PURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE TO GET PENSKE IN TORRANCE CA TO LOOK INTO THE PROBLEM. THEY ARE DECLINING TO DO ANYTHING TO LOOK OR FIX THE PROBLEM. *TR

WHILE DRIVING MY 2002 CADILLAC SLS THE IGNITION JUST SHUT OFF THERE WAS NO POWER STEERING I CAME TO A STOP AND PUT MY CAR IN PARK. AT THE POINT I HAD TO REMOVE MY KEY AND PUT IT BACK IN TO START MY CAR. THIS HAS HAPPENED TO MY WIFE WHILE GOING 65 MPH WE HAD TO COME TO A STOP AND REMOVE THE KEY TO START THE CAR. THIS ALSO HAPPENS SOME TIMES AFTER I DRIVE A SHORT DISTANCE MY CAR WILL NOT START RIGHT AWAY. I HAVE CALLED GM AND TOLD THEM ABOUT THE PROBLEM AFTER THE LARGE RECALL ON THE IGNITION RECALL THEY TOLD ME MY CAR WAS NOT IN THE RECALL. ALL I HAVE TO SAY IS GM STEP AND TAKE RESPONSIBILITY BEFORE SOMEONE IS HURT I JUST HOPE IT IS NOT ME. GM YOU HAVE A IGNITION PROBLEM IN CADILLAC SLS!!! *TR

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 60 MPH, A TRACTOR TRAILER CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO A HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO A SALVAGE YARD TO BE EVALUATED FOR DAMAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000.

TRANSFER CASE FAILED AT 54,000 MILES ON A 7-YEAR OLD CAR. LOCAL MECHANIC REPAIRED FOR $2700 AND NOTED THAT IT'S A COMMON PROBLEM FOR THIS MODEL. THE CAR JERKED BACK AND FORTH DURING DRIVING AT ALL SPEEDS. *TR

DURING 100,000 INSPECTION, SHOP FOUND RUSTED AND ROTTED FRONT FRAME RAILS, JUST BEHIND THE ENGINE CRADLE. NEED FRAME REPAIRED. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V39000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 3 MPH, THE VEHICLE SUDDENLY SHUT OFF DUE TO THE KEY FOB MAKING CONTACT WITH THE DRIVER'S KNEE. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V394000 (ELECTRICAL SYSTEM) WAS PREVIOUSLY PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE HEATER WAS ACTIVATED AND THERE WAS AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR EMITTING FROM THE VENTS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2001 CADILLAC STS EQUIPPED WITH FIRESTONE RADIAL TIRES, SIZE T125/70R/16 AND DOT: HYW6H5D2100E4. THE CONTACT STATED THAT THE SPARE TIRE HAD EXPLODED WHILE IN THE TRUNK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECLINE TO REPLACE THE SPARE TIRE. THE FAILURE MILEAGE WAS 0. THE VIN WAS NOT AVAILABLE.