CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 CADILLAC STS- CENTENNIAL, CO
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ENGINE LOST POWER AS THE ENGINE LIGHT ILLUMINATED. THE CONTACT MERGED THE VEHICLE TO SIDE OF THE ROAD SAFELY, WHICH WAS THEN TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTAKE AND EXHAUST MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC CTS- ROACH, MO
GM ISSUED RECALL #N140233, NHTSA RECALL #14V341 ON AUG.04, 2014. WE TOOK OUR CAR TO AN AUTHORIZED GM DEALER ON SEPT. 14 AT WHICH TIME THEY ORDERED A REPLACEMENT PART (#34106) WHICH GM HAS YET TO SUPPLY AS OF THIS DATE, NOV. 20, 2014. UPON CHECKING WITH ANOTHER DEALER WE WERE TOLD THEY TOO ARE HAVING TROUBLE GETTING THE NECESSARY PART FROM GM. *TR
Source: NHTSA WEB SITE -
2011 CADILLAC CTS- LOCUST GROVE , GA
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE SEIZED AND THE BRAKES FAILED. AS A RESULT THE CAR CRASHED INTO AN EMBANKMENT. THE CONTACT SUSTAINED HEAD AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC CTS- WINTER PARK, FL
2009 CADILLAC CTS CONSUMER WANTS TO KNOW WHY AIRBAG DID NOT DEPLOY IN AN ACCIDENT *CN THE CONSUMER STATED SHE WAS PUSHED INTO A CAR IN FRONT OF HER, FROM A DEAD STOP. *JB
Source: CONSUMER LETTER -
2010 CADILLAC CTS- MIAMI, FL
MY CAR WHILE DRIVING ON THE HIGHWAY HAS TURNED OFF OUT OF NOWHERE WHILE DRIVING 60 MPH WHILE THE CAR IS STILL MOVING I PUT THE CAR IN NEUTRAL TURN THE IGNITION OFF N THEN BACK AND THE CAR TURNS RIGHT BACK ON BUT SOME DAYS THIS HAPPENS MORE THEN OTHERS. THIS PROBLEM HAS BEEN GOING ON FOR SEVERAL MONTHS I HAVE BEEN IN AND OUT OF THE DEALERSHIP. AND THEY STILL TO THIS DAY CAN'T TELL ME WHAT IS THE PROBLEM . BUT I HAVE DONE RESEARCH AND THERE A LOT OF THESE INCIDENTS GOING ON WITH GMC VEHICLES IDK WHY THEY SAY THEY CAN'T FIND PROBLEM OR FIX IT . THEY JUST WANT ME DRIVING ON THE HIGHWAY WITH MY FAMILY WHEN THE CAR STALLS OUT . THIS PROBLEM ISN'T EVERYDAY IT SEEMS TO HAPPEN 3-5 TIMES A MONTH. I DON'T REMEMBER THE EXACT DATES BUT THIS PROBLEM HAS BEEN GOING ON SINCE I GOT THE CAR. IF THE DEALER CAN'T TELL ME WHAT'S WRONG WHAT AM I SUPPOSE TO. *TR
Source: NHTSA WEB SITE -
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2001 CADILLAC DEVILLE- RUSSELLVILLE , AR
WINDOW REGULATORS ARE FAULTY. WHEN THEY BREAK THE WINDOW GLASS FALLS TO THE BOTTOM OF THE DOOR PANEL. THIS HAS HAPPENED TWICE AND IS A SAFETY HAZARD AT HIGHWAY SPEEDS ESPECIALLY IN INCLEMENT WEATHER. AN INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM WITH CADILLAC. *TR
Source: NHTSA WEB SITE -
2010 CADILLAC CTS- MAURICETOWN, NJ
I WAS TRAVELING APPROXIMATELY 65 MPH AT AROUND 7PM WHEN A DUMP TRUCK SUDDENLY MOVED INTO MY LANE. I HAD TO IMMEDIATELY SLAM ON THE BRAKES. SIMULTANEOUSLY, I SOUNDED MY HORN AND FLICKED MY HIGH BEAMS MULTIPLE TIMES AT WHICH POINT ALL OF MY OUTSIDE LIGHTS WENT OFF. I WAS COMPLETELY IN THE DARK, TRAVELING IN EXCESS OF 55 MPH, WITH NO STREET LIGHTS AND NO CAR LIGHTS. I SLOWED AS QUICKLY AS I COULD AND PULLED OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND THEN RESTARTED. ONCE THE CAR RESTARTED, THE LIGHTS CAME BACK ON AND FUNCTIONED NORMALLY. I EXPERIENCED THIS A SECOND TIME ON THE NIGHT OF NOVEMBER 18, 2014 ONCE MORE AROUND 7PM. I WAS ATTEMPTING TO PASS A SLOWER VEHICLE. I SHIFTED MY CTS INTO SPORT TRANSMISSION MODE IN ORDER TO DOWNSHIFT TO PASS. AT THE SAME TIME, I PUT MY SIGNAL ON TO INDICATE I WAS MOVING MY CAR TO THE LEFT TO PASS. I PASSED THE VEHICLE, PUT MY SIGNAL ON TO INDICATE I WAS MOVING TO THE RIGHT, AND ALL OF MY EXTERIOR LIGHTS WENT OUT. UNLIKE THE FIRST TIME THIS OCCURRED, I WAS NOT ENGAGING ANY CONTROLS FOR MY LIGHTS OR HORN. I WAS SIMPLY PASSING AND USING MY TURN SIGNAL. ONCE MORE, I WAS MOVING IN EXCESS OF 55 MPH WITH NO LIGHTS ON A RURAL ROAD. FORTUNATELY, I WAS FAMILIAR WITH THIS ROAD, SO I WAS ABLE TO FIND A SAFE PLACE TO PULL OVER, SHUT THE VEHICLE OFF, AND RESTART. JUST LIKE THE OCTOBER 2014 OCCURRENCE, WHEN THE VEHICLE RESTARTED, THE LIGHTS RETURNED TO NORMAL FUNCTIONING. *TR
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- TOMS RIVER, NJ
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC DEVILLE- SAINT PETERSBURG, FL
2005 CADILLAC DEVILLE SEEKING REIMBURSEMENT OF CHARGES THAT WERE PAID OUT OF POCKET FOR RECALL *CN THE IGNITION LOCK CYLINDER WAS REPLACED TWICE. ONCE ON JUNE 7, 2013 AND AGAIN, ON SEPTEMEBER 23,2014. *JB
Source: CONSUMER LETTER -
2005 CADILLAC XLR- BRANDON, FL
2005 CADILLAC XLR. WIND NOISE NEAR THE SEAL BETWEEN THE WINDSHIELD AND THE CLOSED CONVERTIBLE TOP.*CW THE DEALERSHIP STATED IT WAS PROBABLY A WORN, OLD SEAL WHERE THE TOP CLOSED AND NO ACTION OTHER THAN APPLYING SOME SILICONE CAULK AT SOME POINT IN THE FUTURE WOULD REDUCE THE WIND NOISE. THE NEXT DAY, WHILE TRAVELING AT APPROXIMATELY 72 MPH DOWN THE INTERSTATE, WITH THE CONVERTIBLE TOP CLOSE, THE TOP FIBERGLASS PANEL OF THE CONVERTIBLE ROOF SEPARATED ENTIRELY AND CLEANLY FROM THE FRAME OF THE VEHICLE. THE CONSUMER WAS BALE TO PUT THE PANEL IN THE TRUNK OF THE VEHICLE AND RETURNED TO THE DEALER. THE CONSUMER FOUND A RECALL ONLINE, THAT WAS SIMILAR TO HER ISSUE. HOWEVER, IT WAS FOR ANOTHER MAKE AND MODEL. *JB
Source: CONSUMER LETTER