CADILLAC Complaints

2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO A SAFETY RECALL. *TGW THE CONSUMER STATED THE RECALL REMEDY, WAS NOTHING MORE THAN A BAND-AID, TO COVER-UP A MUCH MORE SERIOUS PROBLEM. *JB

TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING SEIZED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF, WHICH CAUSED THE POWER STEERING TO RESUME NORMAL OPERATION. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 87,503.

A RECALL HAS BEEN ISSUED BY GM FOR 2004-2007 CADILLAC CTS-V CARS CONCERNING THE FUEL PUMP MODULE AND THE ELECTRICAL CONNECTOR MELTING A HOLE AND ALLOWING FOR A FUEL LEAK. SEE GM RECALL: N140405 I HAVE VERIFIED THAT MY CAR USES THE EXACT SAME FUEL PUMP THAT IS IN ALL THE RECALLED CARS. THE SAME PUMP WOULD THEN REQUIRE THE USE OF THE SAME STYLE CONNECTOR THAT IS PRONE TO MELTING AND SPILLING FUEL. I WOULD LIKE MY FUEL PUMP TO BE REPAIRED JUST AS ALL THE OTHER 2004-2007 CTS-V'S. THIS IS A SIGNIFICANT CONCERN FOR SAFETY. *TR

ON SEPTEMBER 30, 2014, I WAS DRIVING DOWN THE HIGHWAY IN MY 2005 CADILLAC DEVILLE AT THE SPEED OF 65 MPH. I EXIT ON TO AN EXIT RAMP AND STOPPED AT A STOP LIGHT. WHILE AT THE LIGHT MY BRAKE PEDAL WENT TO THE FLOOR. I TRIED PUMPING THE BRAKES BUT THE PEDDLE KEPT GOING TO THE FLOOR. I THEN REALIZED I LOST MY BREAKS. THE REPAIR SHOP THAT REPAIRED MY BRAKES STATED THAT THE BRAKE LINE GOING TO THE REAR BRAKES RUSTED OUT IN THE MIDDLE OF THE CAR, WHICH CAUSED MY BRAKE FAILURE. THIS REPAIR COST ME $572.66 TO RUN 2 NEW BRAKE LINES FROM THE FRONT OF THE CAR TO THE REAR BRAKES. I WAS VERY LUCKY THAT THE BRAKES FAILED WHILE I WAS STOPPED AND NOT TRYING TO STOP AT 65 MPH. I HAVE AN 84 CHEVY, A 98 BUICK AND A 2002 CHEVY AND THE ONLY THING I EVER DID TO THE BRAKES WAS TO REPLACE THEM WHEN THEY WORE OUT. I AM VERY INTERESTED IN YOUR EXPLANATION OF WHY THE BRAKE LINE RUSTED OUT. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HIT A BUMP AND THE FRONT HEADLIGHTS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/07/14*LJ UPDATED 9/6/2017*CN

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM AND IMPEDED THE CONTACT'S VISIBILITY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.

I JUST BROUGHT THIS SUV SEPT. 2014. LAST WEEK I WAS GOING AROUND A CURVE. THE REAR END SWERVED AND THE TIRES ROLLED OVER THE CURVE. THE AIR BAGS DEPLOYED AND THE CAR STOPPED, THE CAR WAS TOWED TO A CADILLAC DEALER.( WEEKS BEFORE I FOUND OUT ABOUT THE RECALL ON THE AIR BAGS, SEAT, SUSPENSION AND SEAT BELT.) SO, WHEN I TOLD THE ADJUSTOR ABOUT THE RECALL HE JUST BRUSHED IT OFF AND SAID," IT'S NOT THE RECALL.". I DON'T THINK THE ADJUSTOR WORKED FOR AN OUTSIDE COMPANY. I NEED TO GET MY CAR INDEPENDENTLY CHECKED SO I CAN FIND OUT IF IT WAS THE RECALL ITEMS. HOW COULD MY AIR BAGS DEPLOY FROM GOING OVER THE CURVE? THE CAR HAS NO DAMAGE... NONE! I THINK THE DEALER DOES NOT WANT TO FIX THE RECALLED ITEMS OR THEY FIXED THEM WRONG. BECAUSE MY DRIVER SEAT WAS MAKING SOME CRAZY SOUNDS THE WEEKS BEFORE THE AIRS BAGS CAME OUT. PLUS, I TOLD THE DEALER AND HE SAID ALL THE WORK WAS DONE TO THE CAR. I THINK THEIR LYING.... IS THERE A GOVERNMENT PLACE I CAN HAVE THE CAR CHECKED OR CAN YOU SEND SOMEONE? CAN YOU PLEASE HELP ME? THANK YOU FOR YOUR TIME. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SEVILLE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.