CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 CADILLAC DTS
    - CRAGFORD, AL

    WE WERE HIT IN RIGHT SIDE BY A DRIVER WHO PULLED OUT FROM A STOP SIGN AND CROSSED TWO LANES HITTING OUR CAR IN THE PASSENGER SIDE ON THE FENDER AND FRONT DOOR. AIR BAGS DID NOT DEPLOY CAUSING INJURY TO HEAD AND NECK. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - BRICK, NJ

    VEHICLE DOES NOT START ON COLD MORNINGS. IT CRANKS BUT NO START. GOOD BATTERY. *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC DTS
    - ALBANY, NY

    VEHICLE WAS PARKED, ENGINE OFF. UPON STARTUP, ENGINE RAN ROUGH FOR A FEW SECONDS THEN DIED. CAR TOWED TO DEALER. PROBLEM: ENGINE FUSE BOX SHORTED AND MELTED. NO CAUSE FOUND. FIX: REPLACE FUSE BOX. NO AFTER MARKET ACCESSORIES, ETC. HAVE BEEN INSTALLED/USED IN THE CAR. COST OF REPAIR: $675.00. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - ARLINGTON, TX

    GM RECALL 14299 SHOULD CORRECT THE PROBLEM OF IGNITION SHUTTING OFF WHILE DRIVING. THE KEY MOVES OUT OF THE 'RUN' POSITION DISABLING THE BRAKES AND STEERING,. THE FIX WAS PUTTING A PIECE OF PLASTIC IN MY KEY. THIS DOES NOT FIX THE PROBLEM. I EXPECT THE IGNITION SWITCH TO BE REPLACED. I DID NOT PAY $50,000 FOR A CHEAP 'FIX'. *TR

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - CHAPEL HILL, NC

    PROBLEMS WITH COMPLETION/DOCUMENTATION OF TWO RECALLS: MY DEALER (HENDRIX CADILLAC, DURHAM NC) CLAIMED TODAY, 14 NOV 2014, THAT THEY HAD ALREADY RESOLVED NHTSA RECALL 14V571000 (GM 14457) ON THE REAR SUSPENSION OF MY CAR ON 02 OCT 2014. HOWEVER, I ONLY GOT THE RECALL NOTICE IN EARLY NOVEMBER, WHEN GM'S LETTER SAID THAT PARTS WOULDN'T BE AVAILABLE UNTIL AT LEAST 10 NOV 2014. (REPORT DATE IS LATE SEPT 2014.) ON 02 OCT 2014, THE DEALER HAD TOLD ME THEY HAD THAT DAY RESOLVED NHTSA 14V447000 (GM 14271) ON THE FRONT SEAT ADJUSTERS OF MY CAR. TODAY THE DEALER TELLS ME THAT RECALL IS STILL PENDING FOR LACK OF SOLUTION, EVEN THOUGH THE REPORT DATE WAS JULY 2014. HAVE THEY MIXED UP THE TWO RECALLS? I AM CONCERNED THAT MY CAR IS NOT SAFE. *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC DEVILLE
    - ELK GROVE, CA

    TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE DRIVING 80 MPH, THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. UPDATED 12/19/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC DTS
    - ANAHEIM, CA

    TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 CADILLAC DEVILLE
    - BATON ROUGE , LA

    TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED TO DISPLAY THE CORRECT SPEED THAT THE VEHICLE WAS TRAVELING. ALSO, THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD SPORADICALLY ILLUMINATE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 250,980.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - BRADENTON, FL

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AFTER THE VEHICLE WAS REPAIRED BY THE LOCAL DEALER. THE RPM COUNT MUST BE OVER 500 IN ORDER FOR THE VEHICLE NOT TO STALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - KANSAS CITY, MO

    I WAS TURNING SOUTH WITH A GREEN ARROW WHEN THE SECOND DRIVER RAN A RED LIGHT TRAVELING EAST AND WE COLLIDED. HE WAS TRAVELING AT APPROXIMATELY 40-45 MILES PER HOUR AND I WAS TRAVELING AT APPROXIMATELY 30 MILES AN HOUR. OUR IMPACT WAS SOMEWHAT OF A T-INCIDENT WITH THE FRONT END OF MY CAR DAMAGED AND HIS CAR ON THE DRIVER'S SIDE DAMAGED. MY AIR BAGS DID NOT INFLATE, EVEN THOUGH WE BELIEVE THE IMPACT WAS AT THE ANGLE AND THE REQUIRED SPEED OF VEHICLES TO INFLATE THEM. THE AIR BAGS IN THE SECOND DRIVER'S CAR (FORD FOCUS) DID INFLATE. *TR

    Source: NHTSA WEB SITE