CADILLAC Complaints

DEALER RAN DIAGNOSIS FOUND CODE THAT SAID DRIVER SIDE AIR BAG WAS BAD. THIS IS A CAR WITH ONLY 24500 MILES ON IT . HARD TO BELIEVE IT ONLY LAST THIS LONE. *TR

I BOUGHT A 2013 CADILLAC ATS IN EARLY 2013. IN FIRST MONTH, IT NEEDED 3 BATTERY JUMPS. IT ALSO HAS A PROBLEM WITH MOVING FROM DRIVE INTO PARK. THIS IS UNDER RECALL AS IS A SEATBELT ISSUE I BELIEVE. I HAVE HAD 2 ACCIDENTS. 1 ON A VERY BUSY CRAWLING ROAD WISCONSIN AVE, DC ON A BUSY SAT AFTERNOON IN BUMPER TO BUMPER TRAFFIC WHEN I STARTED TO ACCELERATE AND THE FORCE OF MY MOVEMENT CAUSED THE TRUCK IN FRONT OF ME TO CRASH INTO ANOTHER VEHICLE. WEIRD, BUT CONFUSING. I HAD A SIMILAR EPISODE THIS PAST WEEK LEAVING MY HOME. I WAS STOPPED IN THE STREET BEHIND MY SON'S TRUCK. HE STARTED TO MOVE AND I PLOWED INTO HIM CAUSING MASSIVE DAMAGE TO THE CADILLAC AND SIGNIFICANT DAMAGE TO HIS TRUCK AS WELL, A VERY LATE MODEL CHEVY. I WAS NOT ON THE PHONE OR THE BRAKE OR CHANGING THE RADIO OR IN ANY WAY DISTRACTED DURING THESE EPISODES. THERE IS SOMETHING WRONG WITH THE CAR. IT HAS 8000 MILES ON IT IN ABOUT 18 MONTHS. *TR

2014 CADILLAC CTS RECALLED FOR IGNITION PROBLEM. CUSTOMER IS DISSATISFIED WITH RECALL REMEDY.. *CW

ENGINE RANDOMLY STOPS RUNNING WHILE CAR IS GOING AT HIGH SPEEDS OR LOW SPEEDS. ENGINE WILL RESTART AND TRAVEL FOR VARIOUS DISTANCES BEFORE OCCURRING AGAIN. THIS PROBLEM HAS BEEN REPORTED ON MANY 2007 CADILLAC AND GM HAS MADE A RECALL ON ALL 2007 CADILLAC EXCEPT THE STS MODEL ! IT USES THE SAME IGNITION SWITCH AS THE OTHER MODELS. VERY DANGEROUS SITUATION IF ANOTHER CAR IS BEHIND. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE ANTI THEFT WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

I HAVE A PROBLEM WITH THE KEY AT FIRST I TRY TO TAKE THE KEY OUT OF THE IGNITION AND WON'T COME OFF AND THEN THEY STOPPED WORKING SO I GET A LOCK SMITH AND THEY MAKE ME A NEW KEY WHICH IT COST ME $392.00 IM TRYING TO TAKE MY CAR TO THE DEALER AND AT FIRST THEY TELL ME THEY DON'T HAVE THE PART I WENT THIS MORNING BECAUSE THEY SAY THE PART WAS THERE AND I TRY TO TALK TO SOMEBODY AND NO ONE WANTED TO HELP THERE. SO I WAS FRUSTRATED SO I WENT TO WORK AND THINT FIX MY CAR. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT WHILE ENTERING A DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO THE GARAGE. THERE WERE NO INJURIES. ALSO, THE CONTACT STATED THAT THE BRAKE PEDAL DEPRESSED TO THE GROUND AND THE SERVICE BRAKE ASSIST WARNING LIGHT ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BUT WAS ABLE TO RESET THE ABS SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 12/22/14*LJ UPDATED 05/26/2015 *JS

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE AND STARTED TO SWAY FROM SIDE TO SIDE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION). HOWEVER, THE VIN WAS NOT LISTED UNDER THE NHTSA RECALL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 28,763. UPDATED 12/17/14*CN THE CONSUMER STATED THE PULLING WAS INTERMITTENT BUT, STRONG. THE VEHICLE WOULD PULL TO EITHER THE LEFT OR THE RIGHT. UPDATED 9/29/2015*JS

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLES IN ORDER FOR THE VEHICLE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. UPDATED 12/19/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE OWNER PAID OUT OF POCKET FOR THE REPAIR. UPDATED 05/27/2015 *JS