CADILLAC Complaints

TL* THE CONTACT OWNS A 1995 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, STRONG FUEL FUMES EMITTED INTO THE VEHICLE. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. UPDATED 3/24/15*CN

MY IGNITION SWITCH AND NON STARTING ISSUES ARE DOCUMENTED WITH MY 2007 CADILLAC SRX...MANY OF THE ISSUES LISTED IN THE RECALL FOR SRX VEHICLES NOT IN MY YEAR. THERE IS A DOCUMENTED HISTORY OF MY VEHICLES HAVING STARTING ISSUES RELATED TO THE BATTERY BEING DRAINED....AND I BELIEVE THE ISSUE WITH THE IGNITION SWITCH MAY HAVE BEEN THE PROBLEM ALL ALONG. MY YEAR VEHICLE/VIN IS NOT INCLUDED IN THE CURRENT RECALL, HOWEVER, I TRULY AM HAVING THE SAME ISSUES WITH THE IGNITION SWITCH...IT MOVES AROUND....IT WIGGLES....SOMETIMES CAR WON'T START...MIMICS ELECTRICAL PROBLEMS BACK DASH LIGHT INDICATORS. THERE IS AN ISSUE HERE. *TR

UPON REACHING HER DESTINATION MY WIFE REACHED UP TO PUSH THE STOP ENGINE TOGGLE SWITCH AND THE ENTIRE ASSEMBLY COLLAPSED INTO THE INSIDE OF THE DASH PANEL. SINCE THE ENGINE WAS STILL RUNNING SHE WAS ABLE TO GET THE VEHICLE TO AN INDEPENDENT REPAIR FACILITY NEARBY. THEY WERE ABLE TO REMOVE THE DASH PANEL AND FOUND THAT THE HOUSING BOX FOR THE SWITCH HAD BROKEN AWAY FROM IT'S DASH MOUNT AND FELL INTO THE DASH. THEY WERE ABLE TO EPOXY IT BACK TOGETHER AND FURTHER SECURED IT WITH A ZIP TIE AS A TEMPORARY FIX.

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE HAVING REPAIRS PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE REAR MOTOR MOUNT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

2004 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD THE CONSUMER STATED HIS WIFE WAS DRIVING, WHEN THE BRAKES FAILED. THE DEALER WAS UNABLE TO FIND A PROBLEM. THE CONSUMER BELIEVED THE VEHICLE STALLED AND LOST POWER STEERING AND BRAKES. *JB

WHEN GOING THROUGH A PUDDLE AT LOW SPEED THE POWER STEERING DISENGAGES. THERE IS A SQUEAL SOUND LIKE A BELT RUBBING AND THE STEERING RETURNS. *TR

I WAS DRIVING ON THE EXPRESSWAY WITH MY CHILDREN IN THE CAR, I WAS GOING THE NORMAL SPEED LIMIT OF 60 MPH ON THIS ROAD. ALL OF A SUDDEN, I LOOKED UP AND THE GLASS TO MY SUNROOF FLEW OFF. I NEVER HAD A PREVIOUS ISSUE WITH THIS SUNROOF AND THERE WAS NOTHING LOOSE AT THE TIME OF THE INCIDENT. I WAS SO SCARED THAT THE GLASS WOULD HIT SOMEONES CAR BUT IT DID NOT. I AM STILL BAFFLED BY THE WHOLE EXPERIENCE. THERE HAS TO BE A MANUFACTURER'S DEFECT BECAUSE GLASS DOES NOT COME OFF A VEHICLE. *TR

FIRST I WOULD LIKE TO NOTE THAT THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED.THAT BEING SAID YOU CAN UNDERSTAND WHY A PERSON WOULD BE FRUSTRATED WHEN THEY DISH OUT AN ESTIMATED 700 DOLLARS FOR REPAIRS ONLY TO BE FACING THE SAME ISSUE NO MORE THAN A YEAR LATER.THE PROBLEM IS WITH GM'S HEATED SEAT DESIGN. THIS IS NOT AN ISOLATED ISSUE; DOING A QUICK SEARCH WILL BRING SEVERAL FORUM THREADS WITH USERS REPORTING THE SAME ISSUES.WITH THE CURRENT STATUS OF GM IN REGARDS TO FAILURE TO ACT ON POTENTIAL FIRE HAZARDS, IT'S NO SURPRISE THAT THEY ARE TURNING A BLIND EYE HERE. THEY ARE FULLY AWARE OF THE ISSUE AND WILL NOT TAKE THE TIME TO FIND THE ROOT CAUSE. SEVERAL USERS HAVE REPORTED RECURRING ISSUES EVEN AFTER THE "FIRE HAZARD" HAS BEEN FIXED/REPLACED BY THE DEALER AT THE OWNERS EXPENSE. THIS ISSUE HAPPENS WHEN I USE THE AUTO START FEATURE IN COLD WHETHER.I LIVE IN MINNESOTA AND THE TEMPERATURES GET RATHER COLD, IT'S REALLY NICE TO USE THIS FEATURE WHENEVER POSSIBLE, HOWEVER, WHEN USING THE AUTO START IN COLD WEATHER, SEVERAL USERS AS WELL AS MYSELF HAVE REPORTED THAT THIS IS WHAT IS CAUSING THE MELTING WIRES DUE TO RESISTANCE ISSUES RELATING TO THE COLD WEATHER. THE WIRES UNDER THE PASSENGER SEAT GET SO HOT THAT YOU CAN ACTUALLY SMELL IT BURNING AS WELL AS VISUALLY SEE THE BURN DAMAGE UPON INSPECTING THE CONTROL UNIT WHICH IS UNDER THE PASSENGER SEAT. THE SCARIEST PART OF IT ALL IS THAT NO FUSE WILL TRIP DURING THIS HAZARDOUS PROCESS. THE WIRE WILL SIMPLE MELT TO THE POINT WHERE IT WILL NO LONGER MAKE A GOOD CONTACT AND THEN "HOPEFULLY" QUIT WORKING WITHOUT CAUSING ADDITIONAL DAMAGE. IT'S ONLY A MATTER OF TIME BEFORE A REPORT COMES IN OF A VEHICLE BURNING TO THE GROUND, HOPEFULLY NO ONE WILL BE HURT BECAUSE OF GM'S FAILURE TO ACT "AGAIN". EITHER WAY, IF IT DOES, I WILL BE CONTACTING THE NEWS AND SUPPLYING THEM THIS SUBMISSION AS PROOF THAT A COMPLAINT WAS FILED. *TR

TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO PROPERLY FIT ACROSS THE CHEST AREA AND WENT ACROSS THE NECK AREA. THE CONTACT STATED THAT THE SHOULDER ANCHOR WAS ADJUSTED TO THE LOWER LEVEL BUT THE SEAT BELT CONTINUED TO LIE ACROSS THE NECK AREA. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE SEAT BELT WOULD CAUSE FATAL INJURIES. ALSO, THE CONTACT STATED THAT HER NECK WAS BLISTERED DUE TO THE FAILURE BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THE CONTACT TO PURCHASE SEAT BELT PADS. THE FAILURE MILEAGE WAS 50,000.

THE DAYTIME RUNNING LIGHTS AND FRONT TURN SIGNAL LIGHT SOCKETS IN BOTH HEADLAMPS HAVE BURNT CONTACTS. I TOOK MY 2008 CADILLAC DTS TO THE DEALER TO HAVE THE BULBS REPLACED AS MY TURN SIGNALS WEREN'T WORKING. THEY REPLACED THE BULBS. TWO DAYS LATER THEY QUIT WORKING AGAIN. I TOOK THE CAR BACK AND THEY CHECKED IT AGAIN AND INFORMED ME THAT THE LAMP SOCKETS WERE BURNT AND THAT I WOULD HAVE TO REPLACE THE ENTIRE HEADLAMP ASSEMBLY BECAUSE THERE WASN'T A REPLACEMENT SOCKET AVAILABLE. THE COST WAS GOING TO BE APPROXIMATELY $1000 EACH WITH LABOR. I BELIEVE THIS A SAFETY ISSUE AND CADILLAC SHOULD EITHER PROVIDE A REPLACEMENT SOCKET OR COVER A PART OF THE PART AND LABOR. RIGHT NOW I HAVE THE SOCKETS TEMPORARILY REPAIRED WITH PAPER CLIPS AND ALUMINUM FOIL BECAUSE ON SOCIAL SECURITY I CAN'T AFFORD THEIR COST TO FIX BUT I WON'T DRIVE ON THE ROAD WITH NO FRONT TURN SIGNALS AND ENDANGER OTHER FOLKS ON THE ROAD. *TR