CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 CADILLAC SRX
    - MARTINEZ, GA

    CAR HAD BEEN TURNED OFF AND PARKED FOR 4 HOURS. LEFT REAR TAIL LIGHT BEGAN TO SMOKE AND CAUGHT FIRE MELTING LEFT REAR OF VEHICLE WITHIN MINUTES OF FIRE DEPT BEING NOTIFIED. FIRE WAS PUT OUT BY FIRE DEPARTMENT BEFORE VEHICLE WOULD HAVE EXPLODED. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC ESCALADE EXT
    - SELDEN, NY

    I WAS DRIVING HOME. OUT OF NO WHERE MY DRIVERS SIDE - SIDE AIRBAG DEPLOYED SPONTANIOUSLY. I BEGAN LOSING CONTROL OF THE VEHICLE BECAUSE THE NOISE WAS SO LOUD, AND STARTELING THAT I THOUGHT SOMEONE STRUCK MY DRIVERS SIDE. I AM LEFT SIDE - HEARING IMPAIRED, MY WHOLE LEFT SIDE WENT NUMB AND BEGAN TO RING PIERCINGLY. I GAINED CONTROL BACK OF THE VEHICLE AND TRIED TO EXIT THE TRUCK. I WAS ENGULFED IN CHEMICALS AND COULDN'T SEE. I TRIED TO OPEN THE DOOR AND COULDN'T AS THE AIRBAG BLOCKED MY EXIT, AND / OR ROLLING DOWN THE WINDOW. WHEN THE AIRBAG BEGAN TO DEFLATE I WAS ABLE TO EXIT THE VEHICLE. I WAS FORTUNATE MY SON AND HUSBAND WERE BEHIND ME AS WE DROVE HOME. THEY HAD NO IDEA WHAT WAS HAPPENING AS I JUMPED OUT OF MY TRUCK WITH A WHITE CLOUD OF FUMES BEHIND ME. I NOW FEEL AS THOUGH MY EAR HAS BEEN STABBED AND MY NOSE/THROAT ARE BURNING. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - CANTONMENT, FL

    I TOOK MY 2003 CAD.DEVILLE TO VINCE WEBB CAD DEALER IN PENSACOLA FL. OCT.25TH TO GET THE KEYS FIXED AND THE AIR BAGS FIXED. I TOOK WITH ME NHTSA RECALL NUMBER 2002-08-14. THE SERVICE WRITER INSISTED THAT THERE IS NO RECALL ON THIS CAR. I THEN CALLED GM CUSTOMER SERVICE AND GOT THE SAME THE SAME THING. NOW I'D LIKE TO KNOW WITCH ONE IS RIGHT, YOUR RECALL NUMBER (2002-08-14 OR 03V051000)? OR VINCE WEBB NO? THE LIGHT THAT INDICATES AIR BAG CAME ON ABOUT TWO WEEKS AGO AND I FEEL THAT THERE IS A SAFETY ISSUE HERE AND THE DEALER SAID THEY WILL FIX IT FOR $90 DOLLERS, BUT I FEEL THAT IF THEY CHECK THE RECALL IT MIGHT BE WHAT THE CHECK AIR BAG LIGHT IS TRYING TO TELL ME. *TR

    Source: NHTSA WEB SITE
  • 2001 CADILLAC DEVILLE
    - PHILADELPHIA, PA

    TL-THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT AND WOULD HAVE TO TRY SEVERAL TIMES BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE CONTACT RECEIVED NOTIFICATION THAT THE PART WAS AVAILABLE BUT THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. NE

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC CTS
    - STOCKTON, CA

    TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE FLUID WOULD CONTINUE TO SPRAY INDEPENDENTLY WITHOUT PRESSING THE BUTTON FOR THE FLUID TO DISCHARGE. ALSO, THE CONTACT STATED THAT THE FLUID WOULD SPEW OUT EVEN WHEN THE WINDSHIELD WIPERS WERE NOT IN USE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - AVON, MA

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE AIR BAG INFLATOR MODULE AND THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 01/22/15*CN UPDATED 8/31/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC CTS
    - STONE MOUNTIAN, GA

    TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THE PASSENGER SIDE SERVICE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE AIR BAG SENSOR NEEDED TO BE EXAMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 CADILLAC DEVILLE
    - TULSA, OK

    TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING 65 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE ANTI-LOCK BRAKE, TRACTION CONTROL, BRAKE AND SECURITY LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. ALSO, THE CONTACT STATED THAT ALL THE GAUGES AND SIGNALS ON THE INSTRUMENT PANEL FAILED AND FAILED TO SHOW ANY INFORMATION. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE FLUID WAS LEAKING WHEN ATTEMPTING TO MOVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/01/14*LJ UPDATED 10/1/15 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - BIRMINGHAM, MI

    TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC DTS
    - SOUTH ROCKWOOD, MI

    THE HEATED AND COOLED FRONT SEATS HAVE STOPPED WORKING. MAY POSSIBLY BE A FIRE HAZARD. SHOULD RIGHTFULLY BE RECALLED. *TR

    Source: NHTSA WEB SITE