CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 CADILLAC DTS
    - CARSON, MS

    TOOK MY VEHICLE IN FOR SAFETY RECALL 14299 NOTHING WAS DONE TO THE SWITCH THEY JUST PUT SOMETHING ON THE KEY AND 2 SMALL KEY RINGS AND TOLD ME THAT NOTHING ELSE WAS TO BE PUT ON THE KEY RING. IN MY OPINION THE REPAIR WAS NOT DONE WHAT IS STOPPING THE KEY SWITCH FROM SHUTTING OFF AS A MECHANIC NOTHING WAS DONE. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - LITTLE ROCK, AR

    MY CADILLAC CTS 2004 KEY IS STUCK IN THE IGNITION AND WILL NOT RELEASE. THE CAR WAS TOWED TO TWO DIFFERENT DEALERSHIPS ONE SAID IT WAS A BATTERY. I PURCHASED A NEW ONE THAT WASN'T THE PROBLEM AND ONE THOUGHT IT WAS THE ALTERNATOR AND THAT WASN'T THE PROBLEM. I DID HAVE A RECALL ON THE KEY RING AND GOT THAT TAKEN CARE OF, BUT HONESTLY THE SAME RECALL THAT IS DEALING WITH THE CAMAROS AND THE COBALTS NEED TO BE ENFORCED WITH THE CADILLACS. GM NEW THERE WAS SOMETHING FAULTY ABOUT THE KEYS GETTING STUCK IN THE CADILLACS. I'VE BEEN ON SEVERAL FORUMS AND WE ALL HAVE THE SAME PROBLEM! *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DEVILLE
    - KANSAS, MO

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND EVERY LIGHT ON THE INSTRUMENT PANEL ILLUMINATED AS HE LOST CONTROL OF THE STEERING WHEEL. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC CTS
    - SPARTANBURG, SC

    2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO GM RECALL# 14872.* LD CONSUMER WRITES ADDITIONAL CORRESPONDENCE RELATED TO A RECALL. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER CALLED ANOTHER DEALER AND THEY WERE ABLE TO DO THE REPAIRS. *JB UPDATED 11/05/14

    Source: CONSUMER LETTER
  • 2004 CADILLAC CTS
    - MIDFIELD, AL

    2004 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO GM RECALL #14172.* LD THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB

    Source: CONSUMER LETTER
  • 2013 CADILLAC ATS
    - SEATTLE, WA

    I WAS DRIVING DOWN THE STREET AND THE CAR TURNED COMPLETELY OFF AND THEN I PANICKED, HIT THE CLUTCH, PUT THE CAR IN NEUTRAL, AND HIT THE START BUTTON TWICE TO RESTART THE CAR. I TOOK IT INTO THE DEALERSHIP AND THEY TOLD ME THEY COULDN'T FIND AN ISSUE AFTER DRIVING THE CAR FOR 2.2 MILES. THEY ADVISED ME TO CONTINUE DRIVING THE CAR AND RISK MY SAFETY ON THE ROAD. THE CONSUMER STATED HE TOOK THE VEHICLE TO THE REPAIR SHOP THREE TIMES, FOR THE SAME ISSUE.

    Source: NHTSA WEB SITE
  • 2001 CADILLAC DEVILLE
    - EVANSVILLE, IN

    I WAS NOT REALLY SURE WHAT TO PUT IN THE AFFECTED PARTS AREA BUT DURING MY CRASH THE AIR BAGS DID NOT GO OFF. *TR

    Source: NHTSA WEB SITE
  • 1993 CADILLAC FLEETWOOD
    - PEORIA, AZ

    I AM OWNER #2 OF THIS VEHICLE. THE MANUFACTURER DISCONTINUED MAKING THE INTAKE MANIFOLD FOR THE VEHICLE. CADILLAC DEALERSHIPS CLAIM THERE ARE NO NOS PARTS, THE MAIN AFTERMARKET MANUFACTURERS DO NOT MAKE REPLACEMENTS BECAUSE IT WOULD NOT BE PROFITABLE TO DO SO. THE USED PART RECYCLERS IN MY AREA EITHER DO NOT HAVE THE PART OR MISREPRESENT THE PART CLAIMING IT IS FOR A FUEL INJECTED ENGINE WHEN IT IS CLEARLY FOR A CARBURETED ENGINE. THIS IS BOGUS, THE CAR RUNS BEAUTIFULLY, OR DID UNTIL THIS OCCURRED, AND NOW BECAUSE I CANNOT GET THIS ONE PART, THE CAR ENDS UP IN A JUNKYARD. PITIFUL AND WASTEFUL, SHAME ON GM/CADILLAC. *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - PHOENIX, AZ

    I AM UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR (DRIVE INTO PARK) WHEN I GO TO PARK THE CAR. WHEN I DO SHIFT INTO PARK THE DASH READS "SHIFT INTO PARK" AS IF IT DOESN'T RECOGNIZE, EVEN THOUGH THE SHIFTER IS IN PARK AND I AM UNABLE TO TURN THE CAR OFF. I SIT THERE AND "JIGGLE" THE SHIFT KNOB FOR SEVERAL MINUTES UNTIL IT TURNS THE DASH ERROR MESSAGE OFF AND THEN THE CAR WILL TURN OFF AND I CAN FINALLY EXIT THE CAR. THIS CORRESPONDS WITH A NHTSA RECALL # 11V595. AND THE CAD DEALER AND GM ARE NOT COOPERATING WITH ME TO COVER THE FIX CHARGE. I AM FEARFUL OF ROLLING OR NOT BEING ABLE TO TURN THE CAR OFF, OR WORSE. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - VIRGINIA, VA

    TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS APPLIED. THE CONTACT MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE