CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 CADILLAC DEVILLE
    - LOS ANGELES, CA

    TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO OPERATE AFTER THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 CADILLAC DEVILLE
    - HOUSTON , TX

    TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC STS
    - COLUMBUS, OH

    TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT THE TPMS SENSOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED ALL OF THE TIRES BUT THE FAILURE PERSISTED. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE AND REFERRED THE CONTACT TO AN AUTHORIZED DEALER. IN ADDITION, THE CONTACT MENTIONED THAT THE ELECTRONIC LOCKS FAILED TO SECURE. THE CONTACT WAS ABLE TO USE THE KEY FOB TO SECURE THE DOOR BUT THAT DID NOT PREVENT THE FAILURE FROM HAPPENING. ALSO, THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASED IN ENGINE RPMS AND IT WAS DIFFICULT TO SLOW THE VEHICLE DOWN. THE CONTACT MENTIONED IN ONE INSTANCE WHILE TRAVELING 30 MPH, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE CONTACT TO ALMOST LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC CTS
    - HONOLULU, HI

    TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC CTS
    - SARASOTA, FL

    TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 11/19/14

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC SRX
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 30 MPH AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER MADE SEVERAL UNKNOWN REPAIRS TO THE VEHICLE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - BRONX, NY

    MY FIANC AND I WERE DRIVING ON THE MEADOWBROOK PKWY WHEN ANOTHER DRIVER DECIDED TO EXIT AND THEN RE ENTER THE PKWY CAUSING THE CAR IN FRONT OF ME TO STOP ON THE PARKWAY, WHILE STOPPED THERE FOR NO MORE THAN 30 SECONDS A CAR HITS US IN THE REAR OF THE CAR CAUSING US TO HIT BOTH CARS IN FRONT OF ME, WHAT I DO NOT UNDERSTAND IS WHY MY AIR BAGS DID NOT DEPLOY? THIS COULD HAVE STOPPED SOME OF THE INJURIES MY FIANC AND INCURRED BECAUSE OF THE ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - BARRINGTON, IL

    TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT RECEIVED NHTSA CAMPAIGN: 14V394000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT A PERMANENT REPAIR FOR THE VEHICLE. THE CONTACT DECLINED THE RECALL REPAIR TO BE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. ..UPDATED 12/02/14 *BF UPDATED 10/1/15*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1995 CADILLAC SEVILLE
    - LONG BEACH, CA

    TL* THE CONTACT OWNS A 1995 CADILLAC SEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WAS SHORT AND UNABLE TO BE FASTENED. AS A RESULT, THE CONTACT HAD TO DRIVE THE VEHICLE WITHOUT THE SEATBELT FASTENED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE SEAT BELT EXTENDER WOULD BE NEEDED HOWEVER, IT WAS DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - JOHNSTOWN, PA

    THE LETTER I JUST RECEIVED STATES "SCHEDULE AN APPOINTMENT WITH YOUR CADILLAC DEALER AS SOON AS POSSIBLE" I WAS GIVEN A DATE OF DECEMBER 1, 2014. TO BRING THE CAR IN FOR THE GM RECALL 14299 TO BE DONE TO THE VEHICLE. THAT IS 50 DAYS FROM NOW. THAT IS UNBELIEVABLE...ALMOST 2-MONTHS IN ADVANCE. GENERAL MOTORS YOU SHOULD UNDERSTAND WHY ARE DEALERSHIPS TAKING THIS IN STRIDE? I THINK THIS IS UNCONSCIONABLE TO HAVE AN APPOINTMENT SO FAR IN THE FUTURE WHEN MY LIFE COULD BE AT STAKE, OR MY FAMILY? I THINK THIS RECALL SHOULD BE ON THE DEALERS TOP LIST OF HAVING THIS DONE AS SOON AS POSSIBLE. IN DAYS, NOT THE WAY I HAVE BEEN TREATED. THE NAME OF THE DEALERSHIP IS KENNY ROSS SOMERSET, PENNSYLVANIA. *TR

    Source: NHTSA WEB SITE