CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 CADILLAC DTS
    - CARROLLTON, AL

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. ON ANOTHER OCCASION, THE CONTACT LOST CONTROL OF THE VEHICLE AND ROLLED OVER. AS A RESULT, THE CONTACT CRASHED INTO A DITCH AND THE WAS ABLE TO EXIT THE VEHICLE ONLY THROUGH THE FRONT DRIVER'S SIDE WINDOW. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE FAILED TO RESTART. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL) AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CADILLAC CTS
    - HUNTLEY, IL

    2012 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL REPAIR REMEDY. *TGW THE CONSUMER STATED GM'S REMEDY TO THE IGNITION RECALL PROBLEM WAS TO ENCLOSE TWO SMALL KEY RINGS, TO PUT ON THE IGNITION KEY AND THE KEY FOB AND REMOVE THE OTHER ITEMS FROM THE KEY RINGS. THE CONSUMER BELIEVED IT WAS AN INAPPROPRIATE AND TEMPORARY SOLUTION TO THE PROBLEM. *JB

    Source: CONSUMER LETTER
  • 2006 CADILLAC DTS
    - WAUKESHA, WI

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,995.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - TULSA, OK

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG DISABLED WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - ALEXANDRIA , VA

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WAS NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - ANTIOCH, TN

    TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH RESUMED NORMAL OPERATION. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC DTS
    - LITTLELTON, CO

    TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT INDICATED THAT WHILE WAITING AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE, WHICH CAUSED THE CONTACT TO HIT THE VEHICLE IN FRONT OF HER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INDICATED THAT THE VEHICLE WAS THE THIRD OUT OF THE SIX VEHICLES INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE FURTHER INSPECTED BY THE INSURANCE ADJUSTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 12/9/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 CADILLAC DEVILLE
    - SAINT LOUIS, MO

    TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE ATTEMPTING TO MAKE A LEFT TURN CRASHED INTO THE CONTACTS VEHICLE. THE CONTACTS HEAD HIT THE STEERING WHEEL UPON THE IMPACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES TO THE NECK, HEAD AND BACK. ALSO, THE CONTACT INDICATED THAT THEY BOTH RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - SOUTH HOLLAND, IL

    TL* THE CONTACT OWNED A 2005 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 CADILLAC DEVILLE
    - WARREN, OH

    TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO BRAKE FOR A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE