CADILLAC Complaints

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED BRUISING AND THE PASSENGER SUSTAINED KNEE INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 01/20/15*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED. THE RECALL NOTICE WAS NOT RECEIVED UNTIL A YEAR AFTER THE FAILURE. UPDATED 10/7/2015*JS

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I OBSERVED A LARGE PUDDLE OF BRAKE FLUID AROUND THE FRONT LEFT TIRE. UPON REMOVAL OF THE WHEEL, I DISCOVERED A LARGE BRAKE FLUID LEAK AT THE INTERFACE BETWEEN THE HARD BRAKE LINE GOING TO CALIPER AND THE FLEXIBLE LINE THAT GOES TO THE BODY OF THE CAR. DURING REMOVAL, THE INTERFACE COMPLETELY FAILED. THIS IS EXACTLY THE FAILURE THAT WAS INVOLVED IN RECALL: REPORT RECEIPT DATE: MAR 17, 2010 NHTSA CAMPAIGN NUMBER: 10V105000 COMPONENT(S): SERVICE BRAKES, HYDRAULIC YET FOR SOME REASON, THIS RECALL WAS LIMITED TO VEHICLES SOLD AND REGISTERED IN A CERTAIN NUMBER OF STATES. THIS BRAKE LINE OBVIOUSLY IS FAILING ON VEHICLES REGISTERED IN OTHER STATES. THE PART ON MY CAR WAS WITHIN SEVERAL CYCLES OF COMPLETE FAILURE, WHICH WOULD HAVE MEANT LOSS OF BRAKING AND A CRASH. I HAVE RETAINED THE FAILED PART AND CAN PROVIDE PHOTOS OR MAKE IT AVAILABLE FOR ANALYSIS. *TR

I WAS DRIVING ON I94 WEST IN THE PASSING LANE AT 72 MILES PER HOUR WHEN MY ENGINE SHUT DOWN. THE DASHBOARD FLASHED 72, THEN 62, AND 52 MILES WITH AN ICON SHOWING THAT THE CAR WAS SHUTTING DOWN. FORTUNATELY, TRAFFIC ALLOWED ME TO COAST TO EXIT 112 (A MARSHALL, MI REST STOP) WHERE I WAITED 1.5 HOURS FOR A TOW. GENERAL MOTORS CHARGED ME FOR THE TOW. IT HAS BEEN TWO WEEKS AND MY CAR IS STILL WITH GM FOR SERVICE 45 MILES FROM MY HOME. I AM REPORTING THIS INCIDENT SO THAT YOU ARE AWARE AND HOPEFULLY IT WILL NOT HAPPEN TO OTHERS. I WAS LUCKY. IT WAS SCARY AND I AM STILL QUITE SHAKEN. THIS IS AN EXPENSIVE VEHICLE THAT IS ONLY A YEAR OR MORE IN AGE. IT IS UNACCEPTABLE THAT IT HAS A MAJOR DEFECT. I FEAR FOR MY SAFETY AND WOULD PREFER A REPLACEMENT VEHICLE INSTEAD OF THE ONE I WAS DRIVING. *TR

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REMEDY FAILED TO REMEDY THE VEHICLE. AS A RESULT, THE KEY WAS UNABLE TO BE ENTERED INTO THE IGNITION IN ORDER TO START THE VEHICLE PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE PRIOR TO THE RECALL REMEDY.

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNED A 2013 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL AIR BAG BECAME WARM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.