CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 CADILLAC CTS- BROOKLYN, NY
BETWEEN 12/2013 AND OCTOBER 2014 MY CAR BLOWS OUT ELECTRONIC CONTROL MODULES A/K/A E.C.M.S POSSIBLE CAUSES ARE THE IGNITION AND OR FUEL GAUGE SHOWS MOMENTARILY NO GAS MOTOR SHUTS OFF AND STALLS WHILE DRIVING. *TR
Source: NHTSA WEB SITE -
2005 CADILLAC CTS- CANANDAIGUA, NY
SHIFTING GEARS WAS ACCOMPANIED BY CLUNKING IN REAR DIFFERENTIAL. THIS OCCURRED WHEN SHIFTING OR WHEN LETTING OFF THE ACCELERATOR. IN MARCH OF 2014 A WHINING ALSO ACCOMPANIED DRIVING AT SPEEDS OF 50 - 70 MPH. MY CADILLAC DEALER REPLACED THE DIFFERENTIAL WITH A NEW ONE UNDER A PRIVATE WARRANTY PROGRAM. WITHIN 2 WEEKS THE DIFFERENTIAL WAS AGAIN MAKING THE SAME NOISES. DEALER SAID THAT CADILLAC WOULD NOT DO ANYTHING ABOUT THE PROBLEM. NOTE: SERVICING MECHANIC NOTED AFTER CHANGING THE DIFFERENTIAL FLUID, THAT THE FLUID TAKEN FROM THE NEWLY INSTALLED DIFFERENTIAL WAS BURNT BLACK. *TR
Source: NHTSA WEB SITE -
2005 CADILLAC STS- FAIRDALE, KY
WHILE DRIVING ON THE EXPRESSWAY( AT NIGHT), GOING 70MPH, THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I LOST ALL POWER, BRAKES, STEERING, LIGHTS. ON DASH MESSAGE STATED "ACCESSORY ACTIVE" AND THEN "SHIFT TO PARK." TOOK THE CAR TO THE DEALER AND THEY CHANGED THE THROTTLE BODY AND CAM/CRANK SHAFT ALONG WITH A COUPLE OTHER SMALL THINGS. GOT THE CAR BACK, AND 1 WEEK LATER, THE PROBLEM BEGAN AGAIN BUT WORSE. IT WOULD DO IT REPEATEDLY, AT ALL DIFFERENT SPEEDS. A COUPLE OF TIMES RIGHT IN THE MIDDLE OF AN INTERSECTION! TOOK THE CAR BACK TO THE DEALER AGAIN AND THIS TIME THEY CHANGED THE BODY CONTROL MODULE. GOT THE CAR BACK AND ABOUT A WEEK LATER, THE PROBLEM HAS RETURNED! *TR
Source: NHTSA WEB SITE -
2000 CADILLAC DEVILLE- NEW ORLEANS, LA
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN REPAIRED A WIRE IN THE FUEL PUMP. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC SRX- EDMOND, OK
AIR CONDITIONER FROZE UP AND HAD TO BE REPLACED. HAD LESS THAN 50,000 MILES. *TR
Source: NHTSA WEB SITE -
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2002 CADILLAC DEVILLE- TALLEDEGA, AL
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC CTS- RICHARDSON, TX
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V341000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC SRX- MAYER, AZ
CADILLAC SRX FROM YEARS 2004-2009 HAS A PROBLEM WITH BURNT OUT FRONT TURN SIGNAL/RUNNING LIGHT BULBS. TO CHANGE AN $8.00 BULB COST ABOUT $150-200 BECAUSE OF THE AMOUNT OF WORK TO ACCESS THE BULB. I FEEL THAT BECAUSE THIS IS A TURN SIGNAL (SAFETY) PROBLEM GM SHOULD HAVE FIXED THE PROBLEM FOR FREE OR MADE AN ENGINEERING CHANGE WHICH THEY DIDN'T. THE WEB SHOWS NUMEROUS COMPLAINTS FROM SRX OWNERS WHO HAVE CHANGED THE BULBS NUMEROUS TIMES AND GAVE UP AND NOW HAVE NO FRONT TURN SIGNALS. MOST WHO HAVE FIXED THE PROBLEM SAY THAT THE BULB RUNS TOO HOT CRACKING THE AC-DELCO SOCKET(19120947). THE LAST TIME I REPLACED THE BULBS ONE BURNT OUT IN A WEEK. MY VEHICLE IS AN 2004 CADILLAC SRX AWD 3.6 L 6 CYLINDER ENGINE AND AS 10/3/2004 MY MILEAGE IS 40065. BULBS HAVE BURNT OUT 4 TIMES. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC CTS- PEMBROKE PINES , FL
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC SRX- PHILADELPHIA, PA
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO STOP FOR A RED LIGHT, THE BRAKES FAILED TO ENGAGE AND CAUSED THE VEHICLE TO DRIVE INTO A BUSY INTERSECTION. AFTER THE INCIDENT, THE ABS SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ABS WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 91,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE