CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 CADILLAC CTS- RALEIGH, NC
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC SLS- SAN DIEGO, CA
WHEN SLOWING AT ABOUT 20 MPH TO 3 MPH THE VEHICLE JUST DIES. NO POWER STEERING OR BRAKES, ALL ELECTRICAL IN THE VEHICLE STOPS WORKING. THE VEHICLE WILL START AGAIN ONCE STOPPED, PLACED IN PARK OFTEN HAVING TO REMOVE THE KEY AND PUTTING IT BACK. AFTER OVER THREE MONTHS AND OVER 1500 MILES, WORKING WITH THE DE LA FUENTE CADILLAC DEALERSHIP, HAVING A RED BUTTON ATTACHED TO THE VEHICLE THAT I WAS SUPPOSED TO PUSH WHEN THIS HAPPENED THEY FINALLY REPLACED THE IGNITION SWITCH AND LOCK CYLINDER PART NUMBERS 12369550 AND 25725312 AT A COST OF $615.73 TO CORRECT THE PROBLEM. AFTER THE CAR STOPPED ON ME THE FIRST TIME I KEPT TO SURFACE STREETS AND DROVE AT SLOW SPEEDS. THIS PROBLEM COULD HAVE BEEN DEVIATING HAD IT HAPPENED WHILE ON THE FREE WAY. *TR
Source: NHTSA WEB SITE -
2006 CADILLAC CTS- DALLAS, TX
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE SEAT CUSHION NEEDED TO BE REPLACED ON THE BOTTOM PORTION OF THE SEAT DUE TO A FAULTY AIR BAG SENSOR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC DTS- OPELIKA, AL
WHY IS THE AUBURN, AL CADILLAC DEALERSHIP (LYNCH) NOT RECEIVING REPLACEMENT PARTS FOR THE GM RECALL 1499. I HAVE INQUIRED ABOUT HAVING MY CAR SERVICED FOR THIS RECALL. THEY STATED THAT "THEY ONLY RECEIVE A FEW REPAIR KITS AT A TIME" AND AT THE TIME OF MY INQUIRY "THEY DID NOT HAVE ANY MORE KITS." *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- CHAROLETTE, NC
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 CADILLAC CTS- TULSA, OK
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE REPLACING THE TIRES, THE PRIVATE MECHANIC STATED THAT THE STRUT TOWER ASSEMBLY WAS NOT WELDED DOWN AND CAUSED PRESSURE. THE CONTACT WAS CONCERNED THAT THE SPRING COULD DETACH, CAUSING THE TIRE SUSPENSION TO COLLAPSE. THE PRIVATE MECHANIC STATED THAT THE STRUT TOWER ASSEMBLY NEEDED TO BE REPLACED OR WELDED BACK PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/11/14*CN *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 CADILLAC DEVILLE- MESA, AZ
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC DTS- CHICOPEE, MA
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE NOTIFICATION STATED THAT THE RECALL PART WAS AVAILABLE, BUT THE DEALER STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL. UPDATED 5/5/2015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC CTS- ASHFIELD, NC
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM:IGNITION: SWITCH) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC CTS- NORTH CALDWELL , NJ
PREMATURE TIMING CHAIN WEAR. NEEDS TO BE REPLACED FOR APPROXIMATELY $3000. CHECK ENGINE LIGHT ALERTED US OF THE SITUATION. FROM OUR RESEARCH, THERE IS A KNOWN ISSUE WITH THIS PARTICULAR GM VEHICLE. GM DENIES THERE IS AN ISSUE FOR OUR VIN. TIMING CHAINS DO NOT TO WEAR IN 5 YEARS 66617 MILES. IT IS A MANUFACTURER DEFECT. *TR
Source: NHTSA WEB SITE