CADILLAC Complaints

TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED BUT WAS ABLE TO RESTART. THE FAILURE OCCURRED ON SIX OCCASIONS. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 10/29/14*CN UPDATED 7/15/2015*JS

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE PARKED, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A DUMPSTER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE LICENSE PLATE LIGHT COVERING WAS FRACTURED AND THE THIRD BRAKE LIGHT FAILED TO ILLUMINATE. THE DEALER RECOMMENDED REPLACING THE LICENSE PLATE COVERING, BUT THE THIRD BRAKE LIGHT FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

ON FRIDAY SEPTEMBER 19, 2014 I RECEIVED A RECALL (14172) LETTER FROM GM. THE NOTICE STATES "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE" RELATING TO SAFETY AND THE IGNITION KEY. IN ADDITION I AM INSTRUCTED TO CALL MY "CADILLAC DEALERSHIP AS SOON AS POSSIBLE" TO SCHEDULE A SERVICE TO FIX THE PROBLEM. I CALLED TWO DEALERSHIPS ON SEPTEMBER 22, 2014, CLOSE TO WHERE I LIVE AND BOTH REPORTED THAT THEY HAD NO PARTS AND DID NOT KNOW WHEN THEY WOULD HAVE THEM!!!! I AM EXTREMELY UPSET AND FRUSTRATED AS MY LIVELIHOOD DEPENDS UPON USING THIS CAR AND I HAD NO IDEA THAT CADILLAC WAS INVOLVED IN THIS "KEY" RECALL. I MEAN ISN'T CADILLAC SUPPOSED TO BE GM'S HIGHER QUALITY CAR??? *TR

I WAS STANDING STILL AT RED LIGHT OLD VAN WITH STEEL BUMPER RAN INTO BACK OF ME KNOCKING ME FORWARD AN OUT AGAINST STEERING WHEEL AIR BAG FAILED TO DEPLOY I WAS INJURED CAR HAD EXTENSIVE DAMAGE. *TR

UNBELIEVABLE. YOU GIVE SPACE FOR 2,551 CHARACTERS BEYOND YOUR LIMIT BEFORE I HIT A PROBLEM. I HAVE COPIED MY COMPLAINT AND SENT IT TO GM DIRECTLY INSTEAD OF POSTING IT HERE. DO NOT BOTHER ME. I TRUST GM TO HANDLE IT. MY COMPLAINT IS IN GM'S BEST INTEREST ANYWAY. GOOD NIGHT. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO TWO DIFFERENT VEHICLES AND LANDED INTO A DITCH. A POLICE REPORT WAS FILED AND TWO OF THE OCCUPANTS SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND DEEMED TOTALED. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

PROBLEM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. DEALER AND GM REFUSE TO REPLACE BECAUSE OF PROHIBITED COST. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL MADE A WINDING NOISE AND THE CHECK ENGINE LIGHT ILLUMINATED. ALSO, THE CONTACT NOTICED FLUID ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION WAS LEAKING FLUID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.