CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CADILLAC CTS
    - LOCKPORT, NY

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE BRAKE LINE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN REPAIRED THE VEHICLE BY REMOVING AND REPLACING THE BRAKE LINE HOSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC CTS
    - COY, AL

    TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE PARK, FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC CTS
    - TREVOSE, PA

    TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER PROVIDED AN UNREASONABLE TIMEFRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC CTS
    - MARCELLUS , NY

    TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND THE CONTACT WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC DTS
    - WEST VALLEY CITY , UT

    TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC CTS
    - CARY , IL

    TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC DTS
    - EDGEWATER, FL

    TL* THE CONTACT OWNS 2006 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - BETHPAGE, NC

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT MENTIONED AT OTHER TIMES A WARNING LIGHT ILLUMINATED AND A MESSAGE DISPLAYED THAT FLUID WAS NEEDED IN THE RADIATOR. THE FLUID HAD TO BE CHANGED FREQUENTLY BETWEEN 600-800 MILES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC CTS
    - JEROME, MI

    GM IS NOT REPLACING MY KEY SWITCH. SOME HOW THEY HAVE CONVINCED YOU THAT PUTTING LIP STICK ON A PIG IS THE SOLUTION TO THEIR PROBLEM. IT'S NOT AND SHAME ON YOUR DEPARTMENT FOR LETTING THEM. I WANT IT FIX RIGHT, MY MANUAL DOES SAY ANYWHERE NOT TO PUT ANYTHING ON MY KEY RING. DO THE RIGHT THING AND MAKE THIS RIGHT! THANK YOU, *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - CHRISTIANSBURG, VA

    TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/2014*LJ UPDATED 4/16/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE